This rating is based on customer reviews, inventory size, pricing, and service quality
Mystic Shipyard, LLC in Mystic, CT scores 90/100. Sentiment is strongly positive: many applaud the professional, responsive staff, knowledgeable repairs, and quick turnarounds. Grounds, pool, and restrooms are clean; location is convenient; pricing is noted as more reasonable than other local marinas. Yard feels neat and organized. Complaints are limited but real: fixed docks, bathrooms needing updates, a lone rude interaction, and occasional parking/event-communication issues during festivals. Little info on parts inventory or ease of finding parts.
What clients say about Mystic Shipyard, LLC in Mystic (CT)
We had just started our vacation when we lost our transmission. We were towed to Mystic Shipyard based on a reliable recommendation. We could have not asked for better service. They were quick to diagnose our issue, quickly made the repair and we were able to rejoin our friends quickly. As a bonus, the grounds have a nice pool and gorgeous, updated bathrooms!
Great management and staff, very friendly people with tons of knowledge on all types of marine repairs and maintenance. Jon Ross and John Macpherson personnely make sure all customers are satisfied and treated with nothing but respect and professionalism. A "must" place to go for anything boat related
First time trainsents. Grounds are kept neat, clean and organized. Pool is fabulous. Bathrooms are clean but could use updating. Entire Staff goes out of there way. Huge shout out to Nick he loves his Job and it shows
The personalized service from him is impeccable. Thank you we will be back!
River Jam Festival 2021 at Mystic Shipyard was a great time! Lots of friendly people, great music, tasty beer and beautiful weather really made the Saturday portion an amazing evening! I will definitely be returning for the next iteration!
Great place. High service levels and very responsive. Nice location. Several jazz bands in parking area in summer. Long walk or easy dinghy ride downtown.
This place is run like a fine watch and never loses a second. They have all the facilities you need for a boat repair, a large party function or a relaxing day looking at the water by their pool. It is a friendly place.
Website
