Recology Sonoma Marin in
Vista Santa Rosa (CA)

I left my number for a call back with very little expectation. A very nice lady called me back. She was very helpful and answered all my questions.

3417 Standish Avenue for trucker's. 2nd time here, Only truck that got onto the scale and at the dock between 7am-7:30am 1 scale, check-in & check-out. Docks are around the corner to the right, forklift driver will tell you what dock to back into for live loading. Less than an hour loading my first time here

The Recology waste trucks keep leaking hydraulic? Fluid on the street while emptying cans. This liquid made one of my cats sick and lived the rest of his life with kidney failure. I’ve sent videos and complaine at least 4 times and there are colorful rainbows all up and down my street this morning. The company says they will stop the leaks but..

The reuse/recycle bazaar was extremely well organized which led to a fast and efficient drop off process. My heavier items were whisked away in less than a minute. Everyone was very friendly. I hope my treasures found good homes. Best of all, it was FREE!

Attended an amazing Reuse SWAP last weekend! Such a fantastic event- well organized, cheerful and welcoming staff and volunteers. What a delight to see so many things-small appliances, clothes, furniture, holiday decorations, art-find new homes and stay out of the landfill. THANK YOU for organizing!!!

This review is based on the recycle, reuse Bazaar they had this past weekend. It's an event that they hold where you can drop off stuff you no longer want and then later they open it up to the public and you get to come in and take what you want from what other people dropped off. Anything that doesn't get taken will either get trashed or donated to a thrift shop. It was a great help for me as I was able to get a cat carrier and a blanket for my cat as well as a couple other items. My sister even got lucky and found a pair of almost new shoes that normally would cost over $100. This event was a lifesaver in different ways for many people, really appreciated the work they all put into it. Hopefully they do it again next year.

The Zero Waste Reuse Bazaar at Grace Pavillion was a fabulous event. Very well organized and the staff was extremely helpful. Looking forward to next year!

The ReUse Bazaar was bigger and better than last year. They did a good job of organizing the donations into logical categories, and the table spacing & labels made it easy to navigate and find what you came for. The space seemed big enough to accommodate more donations, so hopefully they can figure out a way to accept more. I believe a mailbox flier to each Santa Rosa household is warranted also.

The ReUse event at the fairground yesterday was fantastic. The volunteers were friendly, they unloaded the car, it was well organized. And there was so much to shop from in the afternoon. Judging by the event yesterday and the community involvement, I would love to see this be a twice a year event. People would plan for it. I was so impressed that mattresses and tires were being accepted for free. Those are very difficult to dispose of usually

Went to the reuse day at the fairgrounds to drop off some items. Very smooth operation. Maybe 20 minutes at the most. Great idea. Hope it was a success and I appreciate your work in trying to keep stuff out of the landfill and to recirculate it.

Much bigger event than last year with tons of things to look at and get for free, if you were interested. Everything was grouped into sections (eg., Books, Furniture, Clothes, Home Decor, etc.) pretty well. I saw most people, including myself, found some treasures to take home. This is a wonderful event that keeps items out of the landfill. Will definitely return again next time they have this event! Thank you!

Went to the Reuse Bazaar and it was so easy! The team was efficient and friendly. I’m hoping they do this at least once a year, but more events would be much appreciated!

Reuse Bazaar was great. Well organized and staff. Most of all, great program. I love being able to contribute items that can be reused. Way to go!

We were notified by a Recology email that the Reuse Bazaar at the Grace Pavilion at the Sonoma County Fairgrounds was taking place on September 27. From 8am to 11am, people could bring lots of items they want to get rid of, including furniture, mattresses, small appliances, tires, sporting goods, clothes, kitchen items, etc. From 12pm to 3pm, people could select whatever they wanted for free. What a great way to keep stuff out of the landfill! We left various pieces of furniture and stayed to "shop". It was well organized with all like items being grouped together. Stuff ranged from brand new to very used. It was really fun looking at all the offerings.

Great free stuff bazar. No reason to not have housewares and clothes. Everything is totally free and most are in very decent condition.

We took a truck full of items to the Reuse and Recycle event on 9/27. I was so impressed with this event! A great way to clean out closets and garage of gently used items and repurpose for those who may need them! They took mattresses for free, which retail stores charge close to $100 for! Every staff member was so friendly and helpful. I hope these are done more often. It’s good for Sonoma County!

This review is for the re-use zero waste bazaar recology put on at fairgrounds. I drove in, people unloaded my car, and drove out. Very well organized, many people organizing items and people can get used items for free! Fantastic event!

Thank you, Recology Team! Our class had a fantastic tour. We learned a lot about what happens to the materials that are placed in our recycle bins. Thank you for allowing our students to experience this.

I am grateful for the dedicated people handling all of our waste at Recology. I went on a tour of the facility and it opened my eyes to what a massive and complicated job this is. And I learned that sorting at my home bins not only makes a difference but helps me be aware of what I use and throw out. I’m still staggering at the amount of trash that gets bundled up into building size mounds to leave our county and not end up in landfill.

Why is it no matter where you put your trashcans they insist on leaving them blocking your driveway after pick up. The blue can was exactly 3' (per their website, I measured this time because it's an ongoing issue) from the gray last night.

We went to do a tour of the recycling center and it was really good! The guy who ran it was knowledgeable and we learned a lot. It was so interesting to really see exactly what happens to our recycling after it gets picked up! I wish younger (than 15) kids were allowed on the tour!

Fantastic one hour tour of Recology’s new facility. I learned a lot about what to do and not to do. Recology is the best!

I was parked in the Old Railroad Square area of Santa Rosa early this morning, when two Recology trucks began a highly efficient sweep of the street I was on. An early fascination as a child watching garbage trucks going through my neighborhood, carries on to this day. Things have changed alot since then, and on observing Recology doing such a great job, we should all be happy to have them and the service they provide.

Today my husband and I attended the FREE tour of the Zero Waste area offered at Recology. It was done really well and very informative about the proper way to recycle. We want to make a difference on our planet and this is one way we can contribute!

A couple of times a year an inattentive garbage collector omits emptying my can. (I don’t know how because it’s right in front of the mailboxes)I usually ignore it because my can isn’t always full so I can wait a week. Last Friday it was full so I called Recology within 30 minutes of the truck being on my street. I was told a call would be put into dispatch for a pickup. Nothing happened on Friday or Saturday or Monday morning so I called again. A different person told me that they’d put a call into dispatch for a pick up but it probably wouldn’t happen until Tuesday. Here it is Wednesday and my can is still full….and sitting exactly where it’s been since 5pm on Thursday. It seems that their current policy is “We missed your can. Well, fork you, you’ll have to wait until next collection day to get it emptied… UPDATE: We’ll it’s Thursday afternoon so you managed to go a whole week avoiding correcting your mistake by not returning to empty my bin…in spite of TWICE promising to do so on the phone. So, CONGRATULATIONS to all you liars, incompetents and general clowns…it’s only mid-February and you’ve already won my Worst Company of the Year Award.

I have never been this angry with a company in my life. Every avenue I took with this company they have failed me. Bulk item pick up ordered 3 months ago. They told me the date to have my items on the street. They never picked them up. So I called back, they never had record of my first date appt. Scheduled another pick up date. It was three weeks out for that appointment. Moved my single mattress and microwave back into my driveway. Both of which now were saturated with rain water. And pulled them out back onto the street for pick up on December 21, never was picked up. Called yesterday waited on hold for an hour to talk to a person. That person told me that it would be picked up yesterday. I was hosting a Christmas party in the evening and I made them promise. Still there today. So called again. Ofcourse I can’t reach anyone today. Can’t even log in on the website because it is saying that I am not the person I am. I have spent too many hours wasted for no results. The worst part about it is this company is a monopoly so what other options do you have for trash pickup? Recology needs to pay their employees better and hire more of them. Get a functioning website and follow thru on you promises. If I could give 0 stars this would be a -0 company. Horrible!

I came into Recology offices to get a compost bin for our kitchen counter. Super informative and help staff. Thank you for your support!