O'Reilly Auto Parts in
San Clemente (CA)

I walked up to the store ten minutes after this O'Reilly's store closed and locked the doors. Even still, the closing employee named Salvador was heading to his car to leave, and he saw me and stopped to ask me if everything was okay and if I needed help w something immediately. I let him know it wasn't an emergency and mentioned what I was looking for, and he was still helpful in advising me on certain products to consider that could be a solution to my car issue. Super awesome customer service and makes O'Reilly's even more memorable.

Fast and accurate Parts identification over the phone. They rarely put you on hold like the other guys.

I could not find the low viscosity brake fluid (Dot4+) needed for my Raptor. Finally discovered that it had it to order online. Ordered it about 1:30pm. It was available for pick up by 8:30 the next morning.

The guys there are so helpful. I brought in my used motor oil after my oil change on my 1964 malibu and they have a good recycle program

Great customer service. Guy from England was awesome! Thanks Bro

They let me use the code scanner, they sold me the tool to fix my car, and most importantly they let me use the restroom when I really had to pee (my car was in limp mode also). These guys are rockstars. Thank you!!!!

Juan & Jackson went above and beyond to help me out right before closing! Earlier in the day, my car randomly died (literally mid-reversing out of a parking spot), which caused me concern for many reasons, the largest of which being able to commute home (57mi) safely. I searched for a nearby car store (lol) and they popped up, so I (within speed limits🙂) zoomed over after work hoping to find someone to help- maybe 8:40ish, and they closed at 9. And oh did they help! Literally without missing a beat they listened to my recap of what happened and immediately went to work, with Jackson testing my battery and something else that started with an A I think, all while being very polite and comforting!(: Once confirming those were good, Juan continued to go above & beyond out of concern for my safety and asked me to do a few loops in the parking lot to see if anything happened, and also so he could hear/see how my car handled. Are you kidding me??? These guys are INCREDIBLE. 5 stars isn’t enough, give them 10!! Give the keys to the city, a raise, a Porsche 911- literally all the nice things lol, they deserve it and more. You don’t often come across people that have the kind of heart these two men have. They helped me feel more calm and comfortable and I ended up getting home safe & sound. This is THE place to go!

Writing this review for the owner to address a new employee named Adam. Tall, dark hair, goatee and mustache. I come here often and have been for DECADES! Walked in today, April 20th for a tool and to order all the parts for the cooling system for my Chevy. Adam was stocking some items just behind the counter, but didn't see me apparently, nor did he hear the door ring. So I waited until he was done. He didn't come out from the isle until another customer came in and went to help them. I spoke up that I had been waiting first. He asked if I was waiting long and I told him 2 or 3 minutes and he doubted me and said under his breath that "someone has an attitude". I asked he repeat what he said under his breath and said again, "someone has an attitude". He's lucky I didn't throttle him in his throat! Not sure I will continue to shop here. I left the store and said I'd be back when he's not working. He then said he works there every day. Went to Auto Zone just down the street for what I needed this time around. Have a talk with your employee before he gets his attitude put in check.

Jason was such a sweetheart! He helped me out several times! Ordered the right parts and then put my new windshield wipers on for me! I love him and he’s the best! Thank you sooooo much!

I can't thank the team here enough. They truly are a blessing to our family. We were on a road trip from Vegas, and while on the highway, our battery light came on. We happened to be near this store and decided to stop and have our battery checked. They quickly identified the problem; our alternator belt snapped and was not there! They helped us find the right belt and put it on for us. We are now back on the road thanks to this amazing team.

Great selection of parts, tools, and cleaning supplies. Staff is always friendly and helpful. They can get parts same day or next day if not in stock.

Very nice, courteous and helpful staff over at San Clemente O'Reilly's. One young man in particular by the name of Jackson was very helpful to me when my car was stuck in that shopping center and I needed help. He went the extra mile to help me out and I'm very grateful to him. Thank you Jackson!

This is the most luxurious area for a parts store I've been to. The staff was friendly and kind.

Best O'Reillys I've been to. Romulo was super helpful in helping me get my car back on the road.

Sometimes it's me. AND , sometimes it's definitely them. You understand. The turn around and erroneous exchange of all kinds of wrong info.mation Both parties to be considered ignorant. But I'm. Not PAID to be ignorant. I'm not saying I should be. I'm just saying. I do that for FREE.

Very very helpful and informative, I wee went shopping for a battery p and was informed that it needed a special size and that yes even though O'Reilly carried them there were other chains that had cheaper versions of but cheaper is not always better!

This is our local store. Today, Harold the manager took care of us. Going above and beyond replacing our battery we bought just under two years ago that went bad and giving us a discount on the tender we needed. He was professional and friendly. We will always go back to this location! Thanks Harold!

My husband's favorite auto part store. He relays on Alejo a really nice person, always ready to help, gives the best advice on everything. Never wrong. Haha definitely go shop on O,Reilly ask for Alejo.

Management is awesome really help a guy out when great need to move heavy equipment. Thanks for the lending pallet jack greatly appreciated

Very helpful installed new wipers in no time

Great shop, with knowledgeable and helpful employees. Almost always has what I'm looking for in stock, and can have most other things shipped to store quickly- some even same day.

So rude, came in for the free check engine light as advertised. Told without comong around the counter that I should take it to a mechanic. So why offer a service and NOT provide it?!

Took Amazing care of me. Alex assesses why my check engine light was on, found a very efficient and budget worthy way to fix the issue and I was back on the road in 10 mins. A very special thank you for your superb customer service.

These guys are always patient with me......I don't always know the name of what I need.....so appreciate the generous assistance and time they spend helping to locate the right parts!!

My Car's belt broke on a Friday evening! I stopped by this O'Reilly auto part store and I was pleasantly surprised that first of all they had the belt and broken pulley for my 1999 Mercedes and I was given the tools and the advise to get the problem fixed! I particularly appreciate the tremendous help that I received from Austin Hein, I would have had to cancel the party for that evening without his help.

Walked in as they opened, and all employees had disappeared. No one could help me find the part I needed, so I entered the back (employees only) area and still found no one. So, I began shouting "Hello!" until someone stepped out. Expressed what I was looking for, apparently bothered by my disturbing whatever he was doing, he sauntered down the aisle grabbed a part and said nothing, just made his way to the register and began ringing me up. I began asking questions, and pointing out relevant facts regarding my situation, and he continually nodded saying "This is your part."....It was NOT!! Should have found an AutoZone!!

Had an emergency battery replacement need on my motorcycle. They had the batt and a cart full of tools to do the switch out on site. Excellent experience. I recommend.