What clients say about AmayaS' Auto Repair and Towing in San Rafael (CA)
Amaya Automotive is the best... Novato Ford quoted multiple hours and thousands of dollars needing new van computer. etc...Juan Carlos and Victor at Amaya properly diagnosed the problem and Van was fixed 1 hour labor plus minor part. Amaya is the best. Honest and trustworthy. Amaya in San Rafael
Amaya provides the best customer service for auto repair that I’ve ever had!
Carlos has provided the best mechanical advice—he is incredibly trustworthy, honest, and warm-hearted. I met his brother Victor today, and he shares the same professionalism, genuine warmth, and commitment to outstanding customer service. It’s rare to find an auto repair shop with this level of skill and integrity. Stellar Service Amaya truly is the best.
Just had my serpentine belt replaced as the first part of my 75k mile maintenance and they kindly offered to restore my headlights for free.
Last year I gave Amaya’s Auto Repair a try with their oil change.
They very professional, efficient and clear with what needs to be done first.
They are NOT at all pushy or padding repairs needed.its hard to find a reasonably priced mechanic shop.
I’m very glad I found Amaya’s and have been recommending them to family, friends and coworkers.
Victor and Carlos have put significant time and effort into ensuring my vehicle runs safely and smoothly! The folks at AmayaS’ are friendly, honest, and above all very knowledgable about auto repair.
These guys are horrible. The owner Victor is completely dishonest. They did work on my car and charge me things that were not even done. These guys need to be shut down.
Honest, fast and affordable. They have been a huge help with my Volvo. Going above and beyond to help me keep it safe and moving. Thanks for taking such great care of us!
Absolutely amazing service — the team here is truly the kindest and most caring group of people I’ve ever encountered at an auto repair shop. I came in feeling completely frantic, and they immediately put me at ease with their warmth and professionalism. They took the time to help me without hesitation, and their genuine compassion made all the difference. If you're looking for honest, thoughtful service from people who truly care, this is the place to go. I can't recommend them enough — they’re simply the best.
This mechanic shop is soo phenomenal they have helped me with so many problems with my car!!!! I really recommend coming here there very great people working here!
AmayaS’ Auto Repair is the only place I trust to fix any of my car problems , he gets the job done and fast , honest reliable service , bring your car to Amayas’ !!!!
Yesterday, I got two flat tires either turning left onto Third St. from Lincoln in downtown San Rafael, or turning into the Goodwill dropoff near that corner, to leave donated items. I don't know what I hit but both driver side tires popped and I had scrapes on edges of my wheels. The Goodwill guy told me that happens a few times a year there so beware! I have a 2020 Honda Civic and the tires were the original Firestone. I was going to call AAA for a tow when the Goodwill guy told me there's a shop right across the street on 2nd, AmayaS. I went in and talked to Juan Carlos. Nice shop, clean and they had a lot of tires, but not ones for my car. He showed me several options which were less money than the Firestones I had. I checked the shop reviews while there, which were stellar, and also the tires he recommended, Kumho ECSTA Sport A/S. They gave me a ride home and picked my up later that day. They installed and balanced 4 new tires, and did an alignment, all for a very reasonable price. They also sanded and touched up the scrapes on my wheels at no charge. They put those wheels on the passenger side so I didn't have to see them every time I got in my car. Very thoughtful. I really appreciated their help and expertise. After doing further research I am really happy I went with their tire recommendation. They rotate tires bought there every 6k miles at no additional charge. I recommend AmayaS. Thank you, Juan Carlos!
Had a tow dispatched through AAA. They arrived within 15 minutes (we were between Christmas and New Year’s…I assumed I’d be waiting MUCH longer). Alex was efficient, personable, and professional. He dealt with dropping the car off at the dealership for service. Great customer service. Thank you!
Fantastic place and service at the right time! My wife and I were driving to Mendocino county for our anniversary getaway when we discovered a nail in our tire causing a slow leak. Called a few places that said it would take 2 hours to repair, but Amaya’s took us in right away even though they were about to close. Friendly staff and understand these things happen. Thank you so much for the help guys!
Juan Carlos was so incredibly KIND. My tire pressure light came on and I pulled in randomly. He immediately checked all the tires for any nails and topped up one that was slightly low. He explained about the weather temperature changing and it might be due to that, no charge, and sent me on my way. Light indeed went away the next day. So when I was overdue for an oil change - I went back. Juan Carlos fit me in again immediately and kindly explained the pricing and all the other things they would check. Done within the hour and all checked out! I love knowing I can TRUST these guys to do a great job. Thank you Juan Carlos and team!
Had a radiator leak earlier in February that caused engine to overheat and car to stop on freeway. AmayaS' services allowed me to get my car towed to the shop for a fine price. Once there, they walked me through each step and went over what was wrong in my car and how they were gonna fix it. Didn't feel like they were taking advantage of me. Car was in the shop for about a week. Got my engine, radiator, and fan replaced and car is still running well to this day! 5 stars!
Update: Got oil change today 08/15/24. Excellent service as usual, wish I could leave another 5 star review if google allowed. AmayaS' always goes above and beyond with their service! Will definitely be returning for any car troubles I face and a plus is they are right next to my work so I do not need to worry about figuring out logistics about how to commute to work when my car is in the shop. AmayaS' has my business anytime!
The people at AmayS' are truly amazing and really deserves more than five stars. Juan Carlos really made our car repair such a positive experience. He was generous with the costs, was very quick with the repairs, and was available for any questions (even beyond the shop's hours). Seriously, I can't believe how much Juan Carlos helped out and am so glad I decided to bring my vehicle here. Also, they're one of the few repair shops open on Saturday.
My Review - Part 2,
I have a 2002 Solara with 230K miles on it, I took it in for an oil change and Juan Carlos showed me that I had broken rear shock that was making a lot of noise. I was very happy after replacing the rear shocks, until noises that were covered up by the broken shock moved from the back ground to the fore ground. And that started making me crazy. Juan Carlos was so patient with me, describing as best I could, what I was hearing. He kept telling me, "I just want you to be happy". and one by one, he tracked down what were the culprits... like a detective pursuing leads...and its an old car, and now.... its almost as quiet as when it was new. Sooo... am I happy,? OMG !!! I am so happy with how he helped me. So much so, that I bought him a bottle of Milagro Reposado Tequila to thank him, which just by coincidence, was his favorite tequila. So, If you are really pleased with his work, get him some tequila. And... if this review was helpful to you... I like Bourbon... just give it to Juan Carlos for me... Thank you, Rick
Juan Carlos and his crew are Great
I enjoy taking my car here and recommend him totally
Very though and wants to make sure I am happy with him and I am !!!
I made an appointment for 10:30am the day before coming here to get my oil changed. I arrived on time, dropped my car off, and was instructed to return at 11am to pick up the car. I walked around San Rafael for 30 minutes, came back, and they had not even begun service on my vehicle. They told me to just wait another 15 minutes. They were unapologetic, rude, and just flat out unprofessional. Very disappointed with AmayaS, and certainly will not be returning.
I cannot recommend this shop highly enough. Juan Carlos is kind, honest, and competent.
Today was my first time at AmayaS'. I brought my car in because of a severe oil leak. I was scared that it might cause permanent damage to my engine, and I had no idea how much money it might cost to fix it. Juan Carlos and his guys looked at my car immediately, assessed the problem, fixed it within 20 minutes, and got me on my way.
He showed me what was going on so I could understand the process. It feels great to find someone so transparent and skilled. If you're looking for an honest mechanic, this is your place!
I was stuck in the middle of the street, and my battery had died. Juan showed up with his team immediately and helped me get off the street and bring my Carbon into the workshop to get fixed. I highly recommend Juan and his service. He has a wonderful store in San Rafael that I would recommend.
I recently found myself in a tight spot with a flat tire and, thankfully, discovered the incredible team at Amayas. Their tire repair service not only saved the day but also left me beaming with gratitude.
From the moment I rolled into their shop, the staff's quick and skillful response turned what could have been a stressful situation into a positive experience. They swiftly identified the issue, explained the repair process, and had me back on the road in no time.
What truly warmed my heart was the genuine willingness of Juan Carlos to help when I was stuck. Their friendly demeanor and the welcoming atmosphere in the shop transformed a potential hassle into a memorable interaction.
Highly recommend them!
Amayas is excellent. Juan Carlos and his team did great work on my BMW. They take their time with attention to detail. They went above and beyond. Very friendly people. I will definitely be going back!
This is them, they picked me up in the rain in a super timely manner, brought me to tbeir shop, and within an hour and a half had me safe and serviced with 4 new tires. These guys worked with me and provided me a comfortable space to do my homework in while i waited. They were great about answering my questions and were friendly as all heck. Great service, would absolutely recomend you use them if you need a fast tow and service that was worth the money!
A friend recommended me to Amayas and I went in for new tires and they hooked me up with the best price I can find in San Rafael. They also gave me a free alignment which was highly appreciated. Thank you to Carlos for being extremely helpful and kind.
Car wouldn't start and we needed a tow. Called AmayaS’ Auto Repair and Towing and they were there in 15 minutes. So nice, and did a great job. Would definitely recommend. Specially if you are a women and don’t know what to do. Price is very affordable compared to other towing companies. The most convenient part of all is that they have an auto repair as well and they can help with whatever your car needs.
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