Airport Towing in
Burien (WA)

This is the second time bill has towed my mini cooper, and he has been an angel both times! He is extremely empathetic and gives great advice (don't get a mini cooper), and his work is fast and efficient. My car was parked backwards at an awkward angle down a massive hill, and we couldn't get it into neutral but he was amazing! Thanks bill :)

Haven’t been towed by them, haven’t used them, but any time there is a tow truck driver acting stupid it’s always from this company. Why? From the way y’all act in public and to the public I don’t think I’d trust you with my worst enemy’s car if it was parked directly in front of my door

Billy was very efficient on getting our car towed! He made the process easy and smooth for us. He’s a great and kind guy!

My clutch slipped on the highway and I had to pull off onto the side of the freeway. Originally, I had called insurance for roadside assistance, however, long story short, I waited for 2 and a half hours for service. I saw tow truck after tow truck drive by and none of them were the company my insurance had sent out. So I called the auto place I was going to tow to and they linked me up to Airport Towing. Setting up a dispatch was quick and easy, and I was told I would receive a phone call when a driver was available. Not 5 minutes later I receive a phone call and Bill the tow truck driver is on his way. My only complaint is he said it would be 10 to 15 minutes before he reached me but it only took him 7 minutes and we were off the freeway in 5. So, from initial dispatch to tow pick up, it was maybe a 20-30 minute process. Way better than the nearly 3 hours I already was waiting. So, huge shout-out to Bill from Airport Towing for his service, kindness, and personable nature, all of which make deserving of a 5-star. Thanks again for the tow and for the recommendation!

Got a flat tire at the arrivals doors at the airport, very quick response after the request, and gave a safe and smooth tow to any shop decided upon. Bill went above and beyond to make an unfortunate situation better, and was very nice and accommodating. Company is contracted through with the airport for better rates.

Bill saved me tonight. 10jan2026 . With all low visibility from the rain cause me to hit a medium on the highway and blow a tire. Even trying to explain where I was over the phone bill managed to find us relatively quick. Very professional , his personality eased my nerve of the situation. went the extra mile to get me off the highway and I definitely owe him lunch on Monday lol also was kind enough to take my buddy home after dropping off my car. Thank you bill!

I appreciate Juan's help today in towing my vehicle to the Tesla Service Center. He was friendly, and I enjoyed our conversation about cars on the way to the service center.

Airport Towing was a great service. On time and no BS. The operator Bill was helpful and quick. He even gave me a ride home. Thanks again

Bill at the Port of Seattle towing company was absolutely amazing. From the moment he arrived, his friendly smile immediately put me at ease. When I climbed into the cab, the calming symphony music set the perfect tone and confirmed I was in good hands. Bill was kind, calm, efficient, and genuinely helpful during a stressful situation. His professionalism and warm demeanor made all the difference. If you’re lucky enough to get Bill, you’re in excellent hands. Thank you, Bill, for going above and beyond!

Had the best service with Bill tonight. Bill helped us tow the car and got us home. So thankful for his above and beyond service. Would recommend this company to anyone.

Bill was an amazing operator and driver. Was very helpful and kind. Would absolutely recommend service from the company and the experience of Bill.

Bill came to our rescue within minutes of our call. Fast, friendly service with a smile! He made what could have been a big damper on our return home from traveling a minor inconvenience. Thank you Bill and Airport Towing! I know who to call the next time.

My van broke down on 518, then got hit by a car. I had my daughter in the can and was on the verge of a panic attack when state patrol arrived. State patrol call Airport Towing and Bill arrive and was absolutely amazing. He said his first priority was getting me and daughter safely in his vehicle and everything else would come next. When I told how stressful the experience was because we were on my way to get my son from school he was quick to ask if he needed a ride too, which he did not but the offer was so kind. He offered my daughter snacks, had classical music playing and kept reassuring me that everything was going to be ok. Hands down the best way to end a stressful event. Bill was absolutely amazing.

This review comes a few days late. My wife was headed to work and her car decided to shut off. Luckily she was able to pull it onto the narrow shoulder of the freeway. I got there and found there wasn't anything i could do to get the car started. I called airport towing and Bill was out shortly after. He got the car hooked up and towed it to a nearby shop. He made the stressful situation a bit easier and I wouldn't hesitate to call Airport towing for my next tow.

Bill was quick to help and responsive the whole way. I was able to resolve my issue, flat tire repair, and get home.

Helpful, easy and friendly service. The operator, Stacy, was very kind and the drivers, Bill and Marlin, got me setup with towing signs for my house. So grateful for their support and kindness. It made my day! I will use their services in the future.

Great service. They helped me out in a pinch, and arrived quickly to help get my vehicle to a shop. Bill was excellent, and good company during the ride.

Was extremely easy to call and schedule a tow. Bill arrived on time and was extremely professional. He handled my car as if it was his own and was very gentle. He had a good sense of humor and made a tough situation better. Will be a repeat customer in the future, if the situation rises. Prices were very reasonable and am very happy with the experience.

Cameron was my hero today! Car door accidentally shut with key and precious cargo inside. He arrived quickly and had the door unlocked in less than a minute! Polite, friendly and informative, excellent service! I highly recommend. Thank you Cameron!!!

I got in a pretty scary accident yesterday with my young son. The smoothest part of the whole ordeal so far has been getting my vehicle towed and then getting in the next day to grab all of my things. Bill and James were super helpful the entire time and made me feel confident and comfortable. Thanks guys. Nice tow trucks as well.

Airport Towing had a very quick response when my Roadside services did not follow through when I had a flat tire on my Harley Davidson. Motorcycles are a bit tricky when you don’t have a flatbed. Thomas gave us a choice and with corresponding response times with either truck. He came quicker with a wrecker truck and assured me he could tow my Harley safely… he treated it like it was his own, and very knowledgeable on how to do tow it. I would definitely recommend getting your motorcycle towed by Thomas! Thank you for getting me out of the cold in a timely manner.

Called Airport Towing this morning after the tow company I scheduled didn't show up for over an hour after my appointment time. They had someone to my place within 30 minutes, and Bill was very professional and personable through the whole process. Well definitely use again if needed in the future.

Bill the tow truck driver was super nice. Got our Uhaul that was damaged back to the store, gave really clear directions for moving the vehicle to a safe place for towing, and gave us a comfortable ride home. We had some good conversation on the trip too which was appreciated since we hadn’t brought anything to occupy ourselves for this unexpected drive.

Excellent experience. Flawless. From start to finish, Bill was easy to talk to, qualified and got our truck towed to its location quickly and even placed it in the perfect spot. If I ever have to deal with getting another vehicle relocated...I know who I’m calling! Thanks again Bill! Cheers!

I am SO grateful that Bill Finch was the tow truck operator that came to my aid today. I was T boned on a busy street and my car is totaled. He is so kind and was so calming to me. He first checked to see if I was ok(I was not—I was quite hysterical). He talked me through everything and told me exactly what he was going to do. He waited for my niece to come get me, even though it took about 30-40 minutes. While I was waiting in his truck with him, he took it upon himself to call a rental car company and started the process of acquiring a car. I really don’t know what I would have done without him. He made part of this horrible process so much easier. Please award Bill somehow for his amazing service. Thank you Bill for all of your help.

I am so shocked at the service provided given the circumstance we were in. So 2 of my friends and I were going north to meet up with friends on a Friday night and one of my wheels became loose. Because the lug nuts flew off, I couldn't keep driving. We called towing and 'Hank' came within 20 mins. First thing he did was make sure we were okay and tried to make the situation better by talking to us, making jokes etc to lighten things up. While working quickly he was introducing himself and explaining the safety side of things and where to stand to avoid all of any dangerous oncoming cars. He loaded us up and within a two hours we were ready to go hang out again. From first arrival, during the whole time, to the end, hank was beyond professional, very friendly, and understanding our night was kind of a bust, he tried to make our night up anyway he could. People need to take after hank!

Called these guys after a double blowout on my dual rear wheel Ford van. Bill showed up promptly and was very careful about getting the van loaded up and secure. When we unloaded the van, Bill put wood blocks under the ramp so the rear of the van wouldn’t scrape so badly on the ground (it was too low since 2 tires were flat). I must have misheard the quote on the phone because I ended up owing them just about 1/4 of what I thought it would cost. I hope I never see them again but if I do need them, I’ll give them a call.