Fast professional service. my car needed a jump-start and Rogers towing responded quickly to help me out. 10/10 will be using this company again for my towing needs
Roger’s Towing rescued me when my car broke down on a major highway. He was efficient, hassle free, and got my car to the dealership with no drama. After we got the car dropped off, he even dropped me off at my hotel. Can’t say enough good things and on an otherwise terrible day, my first towing experience was pretty positive.
They took care of my son not once but twice and at a very reasonable price and at a very difficult time for our family I would like to let Roger know that I appreciate him and his services and would recommend him to anyone
AGAIN! They saved me. Ryan is such a great guy he saved me for the 3rd time! Today he absolutely went out of his way to make sure I was taken care of he made sure that I was absolutely 100% safe and in good hands before he left I couldn't ask for a better person
recommend them 10,000 percent!
Pat Kiyoshi was professional, friendly and very helpful. He was patient with me as I was not at my vehicle when he first got there and instead of putting me off for a later time was understanding and came back as soon as I let him know I was there. I have never had a bad experience with the company and would use them again.
S Baker
We had called our roadside assistance company (AutoHero). We had been on thecsidebof the highway for 2 1/2 hours. We finally took it upon ourselves to try and find some help. We found Roger's Towing online. We told them our sob story and they said they would come help us. They said it would take 30 to 45 minutes to arrive. Well, 20 minutes later, they were here. The technician got right on the job and had us rolling 25 minutes later. This company and their employees are different. They say what they will do, and then they do it. Wow ! Remember back when this was known as customer service. This company still believes in old-fashioned business practices. Thank you, guys. You have made us realize that there is still business out there that cares about their customers. It is not only about $$$. You are our heroes.
UPDATE: This business is amazing. Someone from their office called us to check on us a couple of days after the fact. Who does that anymore? Real business owners, I guess.
I had a tire blowout on the 81 on a Sunday, so most places were closed. I initially called Roger’s Towing to get an estimate while waiting on a response from AAA, not knowing that this shop is also the AAA service provider for the area. Roger gave me an estimate, which was of course over what I would have paid through AAA. After two hours of waiting on the shoulder of the interstate, AAA informed me that Roger’s Towing had said they couldn’t fulfill my request for a tow, despite me having spoken to them already and confirming that they could. I eventually was able to get a hold of them again since AAA was estimating that the next nearest shop wouldn’t be able to get me for another 2.5 hours. They were there in 30 minutes and towed my car to a nearby shop in Wytheville. Roger was extremely kind and professional, but I cannot get behind denying my tow through AAA to make an extra buck by doing a direct tow through Roger’s Towing. In a pinch, I was stranded on the interstate for 3 hours because they dishonestly denied my AAA request. If you’re going to use them, be aware that if you call directly and let them know you’re already in a situation, they will deny you through AAA and tell you to seek reimbursement through your insurance company after. You may be better off just going through AAA without direct contact.
Roger's towing really helped me out. I was 900 miles from home and he gave my family a ride to a rental place (1hr away). When the local place didn't have any cars available. Helped us transfer all our stuff to our rental car. Made the inconvenience on our vacation much easier to deal with.
We got into a tonight spot with our 45 foot RV. We called Roger and he had us out and back on the road in about an hour. He couldn’t have been quicker, more professional, or kinder. We couldn’t have asked for anything else. Thanks Roger!
Amazing people. We blew a injector line on our RV. They towed us out of the road to a safe place. Then diagnosed the problem, ordered the part and installed it when it came in. Thank you for your excellent service!
Roger was a such a blessing when I was broke down with transmission issues on I81 South and stuck on the off ramp on my way to Tennessee vacation. He not only helped get us to our destination but referred a garage to look at my car once we got there. Thank you from the bottom of my heart!
After my grandson locked all three sets of my keys in the car. Roger crew came really quick and had me back in the car in less then a minute. VERY FRIENDLY Was expecting to pay 100 dollars or more. Nope very reasonable price.
If you haven’t came across any thief you should call this company
Today the were called by highway petrol to remove one of our truck which had only a broken bumper
Not a hard tow which was spouse to be just a simple tow to the truck stop
Once I called this company to find out how much it will be
He was like we were called by the police 👮♀️ there is gonna be a accident fee and the vehicle will be impound until the bill is paid
Which we could not let it happen because our trailer was loaded with produce
Which mean we have had to pay out of pocket 10k to 15k to just release the trailer
Spoke to the police officer told him to cancel these guy as they were demanding a lot
The driver just tie the bumper with Bungees and drive to the nearest truck stop with was only 3 miles away
Moral of the story these are highway robber
Do not call them at any time
He came and picked up my sister's Ford Explorer in Glade Spring. He was very friendly and he had no trouble loading the Ford, it was quick and took him less than 10 minutes! Quite impressive and I will refer others to this business! Thanks!
If you ever come across this web of thieves (including the local Police), be prepared to pay an absurd price and the rudest, unprofessional and outrageous "service" in your life. Nothing can beat them. One star is a 100 too many. The level of corruption is overwhelming. It is hard to believe, a "business" like that can even exists, but of course, when you're in bed with the local police and you "share" loot with them ANY IDIOT can run it.
I will be perusing a civil action against them.
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