We had a blowout just southeast of Claude on our way home to DFW. We called this company and wound up having a great experience! William was so nice and helpful, even with the multiple questions from our four-year old. We received an update too when he was about 30 minutes away. William dropped us off at the hotel just one exit away from the Walmart where the tire is being fixed. Excellent customer service, super communicative, and William was great! This was such a smooth process even with the headache of losing a tire.
I recently had an excellent experience with Amarillo Towing. My car broke down and I was pretty stressed out. I called Amarillo Towing, and they were incredibly professional and quick to respond. The tow truck arrived quickly, and the driver, Keyvin, was very friendly and helpful. He made sure my car was securely loaded and took my car home. The pricing was fair, and the service was top-notch. I highly recommend Amarillo Towing for its reliability and excellent customer service. Thank you for turning a stressful situation into a smooth experience
A+++!!! My college daughter was stranded at night and she was 30 miles away from her dorm. We live in Kansas and I couldn't get to her. I called Amarillo Towing and they were there to help her in no time! Robert was fast and courteous to my anxious daughter, I cannot express the gratitude I feel. THANK YOU for caring - not just for my daughter's car, but for being sweet to her in such an unknown situation! Also, when they called me for payment, I was pleasantly surprised by the price! Thank you and KUDOS from a faraway mom!!!
Charlie with Amarillo towing is definitely my #1 go to! He is beyond respectful, caring , and very supporting when in a difficult situation. He definitely managed to put a smile on my face while helping me in the process!!
These guys pulled through in an emergency during a cross country move. My dog and I were dealing with a flat tire on the side of the highway. Charlie could not have been more helpful for me and my dog. The tow was timely, communicative, and efficient. You can’t go wrong with Charlie at Amarillo Towing Inc.!
Amarillo Towing has helped me out a few times. Always on time and professional service. Management is friendly and cares about their customers and their property. Thank you for being amazing every time. 5 Star service!!
I was on foot as my car was broken down. I had left the keys in my vehicle so the tow truck could pick it up even if I wasn't there. Charlie called to say he was on the way to get my vehicle. When I told him I wouldn't be able to get there to meet him because I was walking, he offered to come pick me up and take me home! He certainly didn't have to do that. Great customer service! Charlie was a life saver!
It was great. (Aside from breaking down) the operator (Sammy) was really nice and friendly. The tow truck came in a timely manor and the driver was super polite and respectful.
Awesome service, quick, frieñdly, helpful, I can't express how amazing my experience was, I was stranded in, Tulia Texas , 56 miles to Amarillo, he came early and dropped me off, Thank you for all your help, your are a Angel.
Wonderful people. We were headed home when our car broke down in the afternoon. Most places were closed. Amarillo towing was busy but they squeezed us in for a tow and took 4 of us to the auto parts store. Would recommend them if you ever need a tow at a reasonable price. Thank you Amarillo Towing
awful service. They took advantage of my 77 year old Dad. He asked to have his pick-up towed to his house and put under his carport. When the driver brought his pick-up he informed my dad that he was too busy to put it under the carport. He dropped off his pickup in the middle of the street blocking his driveway.
The gentleman who picked up my car was very helpful and empathetic! Never have I ever had a positive experience with a towing company. They exceeded my expectations.
Do not use that company ever.This is layers and robbers !I have quote with them tow truck and trailer from Memphis,TX to Amarillo,TX freightliner dealer for $750 when towing was compleated they charge $1014. they said driver came from his home and add 20 miles extra plus ,layzy driver doesnt remove drive shaft,but remove half shafts from axles. Office workers very rud and dropped phone calls when i asked why price is $264 more. I working with towing companies every week ,and we dont have in fleet mechanic transmition ,and all our equimpment in automatic transmittion. Nobody increasing price for same kind of towing when we agreed quate !!!!!
This is by far the best experience I've had with a towing company in my life. They went far above and beyond what they had to do to get me back on the road after every tire place in town was closed.
My truck was tow there to be secured why I was on home time, and they stole everything from my truck. I need my stuff back ASAP. Maybe, they thought I wasn't going back. Criminals!..
They will leave you hanging. They lie about the ETA they have. I was told 45 mins. I waited a hour and a half and called to check. They placed others in front of me and told me that they were still towing one car and one in front of me. I cancled it and Ricky's Towing showed up in 30 mins and did not lie to me.
I called and explained my situation. They said someone would be there soon. It was in the middle of the night, I understand. People are asleep. After an hour I called, no answer. Still haven't heard anything back. I wasn't outside of town or anywhere far.
Would not recommend. Do not call. They won't answer after you call to check up on the driver.
Dude straight up saw my car and went past me and just left. Had to call the company again and they sent him back a second time. They acted like it was my fault somehow.
I called after 2 1/2 hours of dealing with another company that sent to the wrong place. I called was told it would be 30 minutes, he was there in 15, jumped me, told me to keep it running for 20 minutes. Super polite and friendly. I have used them over a few times over the past 12 years and they are always great.
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