Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Ricky's Towing handles everything from small vehicles and pick-ups, to medium duty work trucks and heavy work vans to tractor trailer commercial haulers, RV's, and buses. Most importantly, if it is made to move, Ricky's Towing can tow it for you. Ricky's Towing was started in March of 1999 by Ricky Cantu with a one-ton Chevy wrecker, a one-ton Chevy rollback, an international rollback, and a semi tractor with a lowboy trailer. With a lot of hard work and dedication to the towing industry, Ricky's Towing has grown and expanded considerably. Call Ricky's Towing today for 24 hour towing and heavy duty towing services throughout Armarillo and the surrounding areas.
Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
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Open 24 hours
Wednesday
Open 24 hours
What clients say about Ricky's Towing in Amarillo (TX)
Cody Is Amazing!!!! Thank Yall so Much for everything you did in this horrible storm! He took such good care of my rental car and got me to the airport safely to trade my car out. I hope you made it to lunch to get some of your wife's fresh collard greens!!
I've never been too proud to admit when I'm wrong. Yesterday I left a one-star review for Ricky's towing. Granted the review was probably warranted based on the overall experience to that point. However, within 3 hours of leaving that review the owner, Ricky, had me on the phone and with great humility, was apologizing, letting me know that this was not the way they do business, and asking how he could make things right.
Just the fact that the owner of a business is reading his own reviews and is taking the time to track a customer down to talk about a poor experience is already better than 99.9% of the businesses that I have dealt with anywhere. I couldn't be more impressed. That alone warrants me updating this review.
But get this, not only does Ricky offer to pay for my room because I got stuck in Amarillo overnight, but he gets out of bed at 7:00 a.m. on a Sunday to come out to the Walmart where my truck had been towed by another company and was waiting for a new tire. Turns out the rim was bent and wouldn't hold air, so Ricky comes on his own time to the Walmart to get that rim squared away and get me back on the road. And not only does he not charge me a dime, but he's gracious and grateful for the opportunity.
In the 12 hours between when I first talked to Ricky on the phone and when he showed up at Walmart I had the ear of four different Uber drivers and three different guys at the Walmart tire shop, and six of those people knew of Ricky and said they had never heard a negative comment about him or any experience with his business like the one I had.
Sometimes things just go wrong, mistakes are made, whatever. It's how we choose to deal with those situations that makes or breaks a business.
Well, I'll tell you this, I'm a customer of Ricky's towing for life. If anything happens to me again when I'm passing through Amarillo, I'm calling Ricky. If I could leave 10 stars here I would. Talk about turning a bad situation around. Ricky's a master.
This a long-winded edit, but I think it's important when you find somebody who has integrity that you share that with the world. Ricky has integrity. Ricky has won my business back.
And also a shout out to the great guys at the service center at Walmart on Coulter. If this is what people in Amarillo are like then this is one hell of a place to live.
I got arrested and the cops had Ricky towing impound my RV and when I got out they claimed I already picked it up. Seriously I was in jail for around 40 days and they won't tell me who the have it to. I had a $3,000 bedroom set my Carpenter tools probably around $5,000 my mechanicals probably around $3,000 plumbing tools around $2,000 not to mention that I lost all my personal belongings I want to use these thieves
We broke down on I-27. Patrick, from Ricky’s Towing came out to help. Patrick was very professional, friendly, and knowledgeable. I was very impressed that he was able to tow our vehicle without dragging it despite the vehicle not going into neutral. I would recommend Ricky’s to anybody.
James was awesome. Punctual, kept it simple, and got shit done. 10/10 would recommend. He also knows the right people to bring you to if you need it. Appreciate the service.
My son and his friends had some vehicle issues, they were stalled on I40 about 15 miles outside of Amarillo. They needed a tow into town to a hotel to at least get the vehicle and themselves off the interstate as it was around midnight or a little later. After the first towing company my insurance sent equipment had failed. I called Ricky's, very courteous on the phone, understood the situation and even my frustration being 900 miles away and trying to get the boys somewhere safe. They sent a driver right away, got them where they needed to be and at a reasonable price. With not being from the area, just passing thru and had a situation, especially in the middle of the night they were great and the reason why we need these kind of services around!! Would recommend again if need be! Thank you!
Patrick Has provided Excellent Customer Service & Quality and has been A Grate Model for RICKYS TOWING Company you will not be disappointed!!
-Very Helpful
-Professional
-Very well Mannered
-Easy Going
- with Customer
-Clean Environment,
-Very Honest
- Reasonable
- affordable
I got stranded yesterday at 6am after just getting off from work. My car wouldn’t start due to the fridged temperature. Ricky’s towing to the rescue. Driver, Gabby was amazing and super friendly, will be requesting her if I should ever need another tow!! Thank you again Ricky’s Towing!!
I called AAA for a 3.4 mile tow to a repair shop. The dispatch woman from Ricky's called and informed me that there would be a $100 surcharge due to inclement weather, so I canceled the service and reset it for the next day, hoping the weather would clear up some and set an appointment. That evening, we called AAA and asked about the surcharge. We were told that we should not have to pay it.
Dispatch woman from Ricky's called the next day to confirm the tow and once again told me there would be a $100 surcharge. I explained that AAA said there would be no surcharge and was told that "AAA doesn't tell me what to do". I called AAA and complained and requested a different provider. Tic Tac Towing showed up, was very professional and nice and did NOT attempt to collect a "surcharge".
If you have AAA, I highly suggest that you request ANYONE other than Ricky's Towing.
Had AAA services. Even before they came out to tow, had extensive conversation with dispatcher. I sent her a picture of my truck, and she continued to tell me that there was a chance that I would be charged for the tow. I canceled the service call and called another company they came out with no problems and charged half the price Ricky's quoted me. I was still able to use my AAA.
Edited at the bottom.
I'm not sure about the service at this place, but I'm not commenting on that. I'm commenting on one of their drivers. I was at the head of the line waiting for the railroad bars to go up, and a Ricky's Tow truck came up from the back of the line, as the bars were coming up and he tried going around them. When they went up I proceeded to pull forward thinking this driver would slow down since the arms were going up, but instead he sped up and pretty much tried running me off the road. Thankfully I was able to pick up speed and get around him to avoid him smashing into the side of my vehicle. Very unprofessional for a company that's suppose to help drivers in need....
I can't seem to reply to your response, but it would've been around 9:35 am this morning.
Yesterday I got stuck in mud off of Tradewind Road I called three other tow companies and all three of them straight told me they can’t come out and help me. I called Ricky’s and they said will let us come out and look and see if we can help Out they helped me they were so nice. They made sure they didn’t damage my car. I didn’t know what I was gonna do out there by myself. I don’t know anybody in Amarillo and they saved me for that. I’ll give them without them. I would’ve been in a situation of trouble.
They took my car because one of the tow truck drivers was too lazy to actually see that I clearly had a sticker on my drivers side windshield that gave me the right to park at my apartment complex. They came up with many excuses to my husband and my father. “It was foggy out & we couldn’t see the sticker” “she had two stickers so how would we know?”. We stated that if there were damages to dragging my vehicle when they had absolutely no right to tow it in the first place we would be suing. The office lady, who I believe is named Crystal, got snappy calling my father curse words & being highly unprofessional. she said they tow vehicles for a living so they know how to tow an all wheel drive car. You can’t even look at a sticker so I’m definitely not trusting that you can tow a car…..
Patrick Mendoza is a wonderful person. He is great at what he does and he obviously cares about the client. Thanks to him we were able to get our vehicle to a good place to get serviced.
Thank you Patrick.
