What clients say about J & J Wrecker Services in Cleveland (TX)
DPS towed my vehicle as stolen due to them typing the Vin in incorrectly. So these people were called to tow it. Well, As much as I disliked even having to do business with these people, I actually don't have anything but good things to say about them. The owner was incredibly friendly, and even helped me get rolling again. He did what he said he was going to, and I was very grateful to him for that. Hopefully, I won't have any reason to do business with them again, but if I do, I won't be using anyone else.
Horrible business I would avoid this company at all cost Cleveland and surrounding areas!
If there are other options USE THEM
Use these guys as a last resort only
THIS IS A WARNING.
Use them at your own risk
Amazing Service I highly recommend for anyone looking for a professional to get the job done! I will definitely be in contact the next time I am in need of service.
This is the first time I've used J&J Wrecker Service and they were great! They came and picked up my car in less than an hour. Both the driver and the receptionist were so nice and made an unpleasant situation a little bit easier to deal with. Hopefully I won't need a tow again anytime soon, but if I do, I will definitely use this company again!
Blew a head gasket on hwy 146 this morning between rye an moss hill this morning an called good ol Marty an he sent out one of the most personal and kind drivers Ive seen in years at an amazing price.....I'll only recommend an reffer. J&J's towing.....thank you once again for ur amazing work an efforts an sorry about the 6 am call
J & J Wrecker has always been great. Very professional. I have had to call them on multiple occasions over the last few years. They have become my choice wrecker service whenever I need assistance.
The morning j&j wrecker service was called buy my girlfriend's stepdad nobody answered the phone and the after a hour I called j&j and the person said it would be a while before he could come out there my girlfriend and myself sat in a cold truck freezing our butts off, so that's why I give j&j wrecker service 1 star rating, they should have be on 24 hr call and sent some immediately just like when the cops call for a wrecker,
On Nov 10th I was making a left turn off FM 2025 a two lane road. I had to wait for the oncoming traffic to clear before turning. I look in my rearview mirror and all I see is a huge green wrecker coming at me and not slowing down at all (the oncoming traffic was still coming). This wrecker driver did swerve to the shoulder of the road almost hitting my side mirror and taking out a mailbox. After almost rear ending me I saw the name of this towing company JJ Towing. I called to report this driver. The lady on the phone didn't even ask me if I was ok. She said there are a lot of big green wreckers and I'll tell the owners. Just as I suspected she said nothing. Had this driver hit me I would not be writing this review.
On September 16 the owner of the business dropped what he was doing with his wife to make sure that he could get to me quickly to take care of a flat tire. For some reason I had lost my key lock, so I was not able to take the wheel off my back of my jeep. I talk to him before he got there. He told me no big deal. I’ll get a wheel patch kit and I’ll be right there. He was able to get my tire fixed and me and my family were able to get back on the road. This man is a God-fearing God, loving Christian man and would highly recommend him thank you from the bottom of my heart for taking care of my family in a time of need.
Bo came to our rescue when we needed a tow. He was efficient, kind & friendly. If I could give 10 stars I would! I highly recommend using this facility for your towing needs.
I called for an emergency, and instead of leading me on, he actually gave me a competitor's phone number so that I can get helped. It's not often that you run into an actual stand-up person in this world anymore, so thank you
Horrible people, helped a man run from the seance of an accident!!! Yelling at the young woman and allowing a man to leave without giving over his information. Why even get involved if your going to help the perpetrator. They owe us an apology! It is there fault nothing will get done with my vehicle!!! They owe me .
Fantastic company. I got into an accident on the feeder. They came out and towed and had all the answers to the questions I had. Very helpful thru a tough process. Thanks a bunch.
ABOVE AND BEYOND! I received a call at work from my son saying he had totalled his vehicle and needed me to come get him. He was over an hour from home and these guys took awesome care of him until I could get there to get him. They took him back to thier buisness and made him comfortable until I arrived. Not only to say that they filled me in on all of the details of the accident to ensure me that he did nothing wrong and just needed to be consoled. They made a bad day seem not so bad.
Have 25 plus yes getting cars out of storage lots.. and this Buss was the best I’ve ever known. Sure it cost $ to get it out but we’re very polite with the process.. car ever gets towed you better hope it’s here and Not one of these Rufe crooks in Houston area!
I was in a wreck and aa man from J&J picked me up. He was so kind to me. He clearly explained what would happen next and I felt safe when he drove me into town to wait on my ride. He even bought me a soda!
David with J&J was beyond helpful and a very thoughtful individual. He helped tow my old RV and turned a stressful situation into something that ended with ease. I can not stress enough how thankful I am to him and J&J. I will definitely recommend them and use them for any future towing needs I may have!
I called J&J around 2am after my husband and I got our car stuck in the mud. J&J was very professional and responsive. He took care when hooking the chain up to the car to make sure nothing was damaged. The car was pulled out in no time. I would definitely recommend J&J!
I have used them on several occasions and they all are caring and kind and they have compassion to help when you need it the most. I always call them first no matter where I am at, and if they just can not get to me they help me with referring me to someone I can trust! Thank you Marty and the J and J Wrecker Family for always being there for me and my family!
Little bit expensive on ($60) 5 gal of gas delivered to me when I was a idiot, not paying attention to my gas gauge and broke down on 59 south bound from bridge their. Guy was great that came out.
This was the most dishonest, bunch of vulchers I've ever experienced!!! They do EVERYTHING they can to keep you from getting your vehicle back so the bill goes higher and higher and higher until they think you won't be able to get it back! THEY ARE RIP-OFF ARTISTS~BEWARE~
During a flood and natural disaster...I left my truck on the shoulder of 59 clearly out of the roadway and began to assist rescuing others as a Deputy Sheriff and Fulltime Firefighter should. I came back less than 24hrs later and my truck was towed and cost me 290$ to get back! Absolutely Disgusting IMO
They called the cops on my husband because he didn't understand how the vehicle got there in the flood. The man was condescending and rude. Laughing at my husband and acting as though he was worthless. It was clearly a race issue. My husband was not in the wrong and got things out of the vehicle, once police arrived. To be a local company in the time of distress they really showed their true colors.
Can't say enough nice things about these guys. Marty, David, and the rest of the team go above and beyond for people. We've been in a pinch more than once and they're always quick to respond and do it with a smile. Awesome bunch of folks!
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