This Napa goes above and beyond for their clients. I needed a part super early, before they opened, and they opened up and helped me find what I needed. You just don't see that kind of hospitality these days, and I commend them for it. If it's an auto part you need, be sure to support this location, because they support the community!
Even though this business has been around forever they still take the time to make sure you receive fantastic customer service every time. I had an incident with my 2006 Ram 3500 they pulled my receipt and saved me $12,000 because it proved to insurance that my truck was vandalized
Usually awesome experience but today awful customer service, I went in and asked for a battery and wasn’t presented with any options just got my card taken and charged and didn’t even get to pick which one I wanted.
Jeremy was awesome! Helped me out and pricing was great! He put in the new battery for me in this Texas heat! I highly recommend this Napa! Ask for Jeremy, he rocks!!!
If you need it they have it, if they don't they get it in a timely fashion... guys are knowledgeable and eager to help truly enjoy this place over the competition
About the only place in town to get your parts they know what they are doing the outher 2 parts house is a joke and not a good joke eather ya need parts and supplies NAPA is the place to go in Cleveland tx bar none
These people that work there has no personality what so ever ,no discounts for high quantity purchases, parts are more expensive there than any where else ,the one guy there mumbles ,they won't even look at you when paying them
With at least 2 other auto parts very close by, one of which just built a new store, I still choose Whitners every time. A shiney new store doesn't change what's behind the counter and what you will find here is the good quality parts you're looking for and friendly and knowledgeable people to help you. If you've never been here you should give em a shot! You'll be glad you did.
Fast service and great prices. The bulb I had planned to buy from my usual store was out of stock so I came here. The part was half the price and worked perfectly. Will definitely keep them in mind for my automotive needs in the future.
Went to buy 3 items in sales paper but they had no clue although I showed the paper so I said that is false advertising because they didn't run out & they didn't ever have the products!!!
NAPA Auto Parts it is a good store Google Translate no knowledge free looking men going somewhere if they don't have it you and that's what happened to Radio Shack so y'all check them out
They have lots to offer. Their rare extended hours(5am-7pm weekdays...7am-5pm on Saturday)are awesome. They could be a lil friendler but i can deal with it
In Cleveland tx. They are the guys who serve the local mechanics. They have it!! New Management jury is out on continued business. I will be purchasing parts this week . Stay tuned
Typical small town auto parts store. Don't expect too much, you won't be disappointed. Slow service, overpriced, lack of on hand inventory is typically what you will encounter. Bring your old part to match up to the new part...you will dramatically increase your chances of getting the correct part, tool, or what ever you are seeking. Use your phone to snap pictures of everything surrounding the part you need to be more successful. At the end of the day...welcome to small town NAPA.
During Hurricane Harvey this place had gasoline. Trucks never stopped running and price remained $2.39 unleaded
.open by 7am but the pumps are 24 hours if you use plastic.
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