NAPA Auto Parts - Whitener Auto Parts in
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Address:1016 E Houston St, Cleveland, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:77327
Working Time and Location
What clients say about NAPA Auto Parts - Whitener Auto Parts in Cleveland (TX)
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This Napa goes above and beyond for their clients. I needed a part super early, before they opened, and they opened up and helped me find what I needed. You just don't see that kind of hospitality these days, and I commend them for it. If it's an auto part you need, be sure to support this location, because they support the community!
Aug 25, 2025 -
Even though this business has been around forever they still take the time to make sure you receive fantastic customer service every time. I had an incident with my 2006 Ram 3500 they pulled my receipt and saved me $12,000 because it proved to insurance that my truck was vandalized
Jun 29, 2025 -
Great place to buy parts. Folks are very helpful and know what there're doing.
May 01, 2025 -
Usually awesome experience but today awful customer service, I went in and asked for a battery and wasn’t presented with any options just got my card taken and charged and didn’t even get to pick which one I wanted.
Jun 28, 2024 -
Always a great experience. I needed a very small item with a specific thread. The guys were very helpful and nice, as usual. Thank you.
May 18, 2024 -
Great knowledgeable service that is hard to find these days. I'll definitely be getting all my parts from here!
Mar 23, 2024 -
Jeremy was awesome! Helped me out and pricing was great! He put in the new battery for me in this Texas heat! I highly recommend this Napa! Ask for Jeremy, he rocks!!!
Aug 30, 2023 -
Good people, will actually open a book to find a part. Not say "the computer says we don't have it"
Jul 26, 2023 -
If you need it they have it, if they don't they get it in a timely fashion... guys are knowledgeable and eager to help truly enjoy this place over the competition
Jun 28, 2023 -
About the only place in town to get your parts they know what they are doing the outher 2 parts house is a joke and not a good joke eather ya need parts and supplies NAPA is the place to go in Cleveland tx bar none
Jun 27, 2023 -
These people that work there has no personality what so ever ,no discounts for high quantity purchases, parts are more expensive there than any where else ,the one guy there mumbles ,they won't even look at you when paying them
Oct 15, 2022 -
They had what we needed and was very courteous to us. Highly recommend them to anyone.
Jan 26, 2022 -
With at least 2 other auto parts very close by, one of which just built a new store, I still choose Whitners every time. A shiney new store doesn't change what's behind the counter and what you will find here is the good quality parts you're looking for and friendly and knowledgeable people to help you. If you've never been here you should give em a shot! You'll be glad you did.
Jan 04, 2022 -
Fast service and great prices. The bulb I had planned to buy from my usual store was out of stock so I came here. The part was half the price and worked perfectly. Will definitely keep them in mind for my automotive needs in the future.
Aug 13, 2021 -
They did their best to try and find a brake hose for my motor home. Real good people.
Mar 10, 2020 -
Went to buy 3 items in sales paper but they had no clue although I showed the paper so I said that is false advertising because they didn't run out & they didn't ever have the products!!!
Jan 17, 2020 -
NAPA Auto Parts it is a good store Google Translate no knowledge free looking men going somewhere if they don't have it you and that's what happened to Radio Shack so y'all check them out
Jan 06, 2020 -
They have lots to offer. Their rare extended hours(5am-7pm weekdays...7am-5pm on Saturday)are awesome. They could be a lil friendler but i can deal with it
Jun 02, 2019 -
In Cleveland tx. They are the guys who serve the local mechanics. They have it!! New Management jury is out on continued business. I will be purchasing parts this week . Stay tuned
Feb 11, 2019 -
When I couldn't find the part number, I just took on what I was looking for and they found exactly what I needed. Very helpful staff, quick service.
Nov 19, 2018 -
Great service good prices. Especially that very attractive tall guy that works there...
Jul 05, 2018 -
Wanda is always willing to help with all auto needs. She is easy to talk to because of her knowlage on parts.
Jun 11, 2018 -
Typical small town auto parts store. Don't expect too much, you won't be disappointed. Slow service, overpriced, lack of on hand inventory is typically what you will encounter. Bring your old part to match up to the new part...you will dramatically increase your chances of getting the correct part, tool, or what ever you are seeking. Use your phone to snap pictures of everything surrounding the part you need to be more successful. At the end of the day...welcome to small town NAPA.
May 18, 2018 -
During Hurricane Harvey this place had gasoline. Trucks never stopped running and price remained $2.39 unleaded .open by 7am but the pumps are 24 hours if you use plastic.
Sep 29, 2017 -
The manager isn't the nicest to his employees but a few of the counter sales know what they are doing. Decent price for the quality.
May 30, 2017
Nearest Junkyards to NAPA Auto Parts - Whitener Auto Parts
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