Sullivan's Truck, Auto & Collision Repair in
Kingwood (TX)

I had excellent service from the time I called to schedule to the moment I drove away. Joe, the service advisor was 100% professional, knowledgeable and friendly. Highly recommend this business for automotive needs!

After a minor incident, our Cadillac Escalade needed an alignment. We took it to a body shop first. When we picked it up, it was driving terribly and felt almost uncontrollable. They realigned it, same issue. Next stop was Cadillac. We explained everything to the service manager, they aligned it again and told us it was back in spec. I picked it up… and it still drove awful. I bumped into Michael Sullivan and we talked about what was going on. So we brought it to Sullivan’s Truck, Auto & Collision Repair. From start to finish, the experience was completely different. Great customer service. Clear communication. They test drove the vehicle themselves and confirmed what we were feeling. When we picked it up, they walked through the alignment printout with us in detail — something no one else had done. The Escalade now drives exactly like it should. They even had it cleaned and ready to go. Can’t say enough good things about the team at Sullivan’s. Professional, honest, and they actually fix the problem. Highly recommend.

Unfortunately, I was in an accident and my car was towed to Sullivan’s. I’ve lived in Kingwood for over fifteen years and have driven past their shop hundreds of times. It always looked busy, and I remember thinking, they must be doing something right. From the moment I walked into the lobby, I was greeted with genuine smiles. The person I had the pleasure of working with was Pat. He was respectful of my time, listened carefully to my questions and concerns, and went the extra mile to make sure everything was handled correctly. Even though my car was totaled, Pat was a perfect example of excellence and professionalism. If you ever need to take your vehicle to Sullivan’s Auto Body Shop, you’ll be in great hands with Pat and the rest of the team.

Wow! Had some minor work I needed done so I went to Sullivan's.. I had gotten a part online so I wasn't sure of my reception... William Scott could not have been more accommodating and helpful and than didn't even charge for the work done!! Will definitely return for maintenance and repairs on my two vehicles in the future!!

I want to highly recommend Sullivan’s Truck , Auto and Collision repair in Kingwood! One of my employees was in a car accident across town and the tow company wanted to take the car to a lot (which was an hour from home and included additional fees, storage cost etc). Because we were at a Dance Competition and had very little time to access all options, I called Sullivan’s and explained the situation. Without hesitation they told me to have the car towed to their shop, and they paid the tow company. In today’s world it is refreshing to get incredible customer service!

Joe is the best! I can always count on him to take great care of us. He makes the warranty process seamless. The most impressive part is the quality of workmanship. I’ve never had to return the car for something not being done right. Thank you Joe, Michael, Kelly and of coarse Danny!

Great experience and professionalism! My tire had a leak that couldn’t be fixed. They consulted me on the best option and got me back on the road. Great job and I’ll be back! ⭐️⭐️⭐️⭐️⭐️

Justin helped me with an oil change and low tire pressure light, he was extremely professional and knowledgeable. He got everything done quickly and even let me know I was almost out of wiper fluid and filled it back up for me. It’s the kind of service you expect from a longstanding community establishment like Sullivan's, and Justin definitely exceeded my expectations.

Scott did good repair work to my car , customer service is great , really caring honest people . Brought it next door for and oil this little piece was messed up. They were able to get the drain plug out of it so we didn't have to replace the housing. Kim and Joe were great!

Great and prompt service!. From the Wrecker dispatch to picking up my truck, the communication and updates from Scott was comforting and appreciated. And BTW, Felipe is an auto body artist- with exceptional attention to detail Thank you Sullivans Team! Top notch service!

Great place to have your vehicle worked on for any body repair. Scott gave me updates when the vehicle would be ready. Robert did an amazing job on the body work. Definitely a 10/10. Would recommend anyone who needs their vehicle repaired.

Joe and Tim are awesome! I do nearly everything on my truck myself, but I hit a snag with one final bolt in a shock. They had me in and out in under 30 minutes and even did a quick diagnosis on another issue I’ve been wrestling with.

Great company. Highly recommend. Tim Brock was so patient with explaining everything for me to understand. Always seemed to have a good attitude and kept me updated on my vehicle. Thank you for such great service!

Great place, great service. Tim Brock has worked on many of our service vehicles and has helped out so much with our personal vehicles. If I have questions or need work done, Tim is the man! 5star A1 good guy to do business with.

A1 shop. Very great service and kept me in the loop about everything going on with my car. Nicest and most respectful mechanic iv ever meet definitely knows his stuff. Believe my mechanics name was Tim Brock amazing kid.

I recommend Sullivans not just for their quality in service but Mrs Kim has the best customer service skills hands down. She makes us feel like we’re apart of the family !!! 5 Stars !!!

Tim at Sullivan’s exceeded my service expectations. He listed and diagnosed the issue on my Dodge Dart that three other shops failed to. I recieved updates and transparency throughout the process, which I really appreciated. Sullivan’s has earned my business for a lifetime.

Great local business with great service. My friend’s car was criminally damaged and Sullivan’s hooked him up and took care of everything for him. Highly recommend bringing your vehicle here!

Asking about an oil changed… Mr. Sullivan greeted me warmly and made sure that my oil change was done quickly. I left in less than a half hour. I've had the privilege of doing business with the Sullivan's since they were at the Exxon station on Kingwood Drive! I have been well served so many times! Thank you all!

Amazing work!! Scott and Andrew are very professional while keeping that warm invite as if you are part of their family. I had some work done on my 2022 Civic and they even found and fixed a problem that another body shop was supposed to fix. I definitely recommend these guys. I’m very happy.

Came in this morning for an oil change and was greeted with a smile from Kim who also offered to make my coffee. Joe got me right in with my oil change and went over a few things with me concerning my car. I then went to the body shop where Andrew and Scott greeted me and helped me with a headlight that was not working properly. They made me feel special and that my concerns for my vehicle were theirs also. I would highly recommend Sullivan’s for your vehicle needs.

Sullivan’s Truck, Auto & Collision is truly the best mechanic shop in Kingwood. They’re a great team of people who genuinely care about their customers. I’ve been going to Sullivan’s since 2022, and every time my vehicle needs maintenance—whether it’s an oil change or a repair after an accident—they’ve always been helpful, transparent, and honest. Thank you, Tim, Joe, Kim, and the entire team, for your excellent service and the positive impact you continue to make in the community.

I will not be returning here and I will stop recommending this shop to family and friends. Sullivans has always been the shop i take my car to when i cannot complete the repair on my own. However my last interaction was some of the rudest customer service I have experienced. I had a spinning lug bolt that needed replaced in my experience welding the bolt from the backside is the easiest method, not only was i told it it was impossible along with immediate attitude but before I could even explain the problem entirely the lead mechanic walked away while i was talking to him, I was not rude I was not talking down to him I was simply trying to explain the issue I had and was seeking a solution. If what i wanted was truly impossible and it is not, no other solution to my problem was even recommended. It is a shame how one employee can tarnish the entire image of a company but I will be taking my money elsewhere as I never want to be subject to the level of incompetence and disrespect I received.

I can’t say enough good things about Scott and the way he takes care of his customers. Over the years, Scott has helped me with multiple vehicles—always going the extra mile. The first time was when a tire blew out on my truck, and I honestly thought it would never look the same again. But Scott made sure the repairs were done right, and the paint matched so perfectly you’d never know anything had happened. What really stands out is that no job is too big or too small for Scott and his team. After helping get my truck looking brand new again, he was just as willing to help me with something as simple as a stubborn, stripped bolt I couldn’t loosen. It might not sound like much, but it meant a lot knowing I could count on him for the little things too. When it came time to order upgrade parts — like mirrors, backup cameras, and AMP steps — Scott was always upfront and easy to work with. He communicated clearly, gave me different options, and helped me figure out what would work best for my vehicles. Everything was installed properly and on time, which made the whole process smooth and stress-free. I’m really grateful for everything Scott has done — he’s one of the few people I fully trust with my vehicles. And a big thank you to his entire team as well — the people behind the scenes who help turn ideas into reality. I appreciate all the hard work.

From the very start, Kim was welcoming, professional, and attentive—making sure all my questions were answered and that I felt comfortable throughout the entire process. Her positive attitude and genuine care really stood out and made a big difference. Joe truly impressed me with his skill and attention to detail. He worked efficiently, explained everything in a way that was easy to understand, and went above and beyond to ensure the job was done right. It’s clear he takes great pride in his work, and it shows in the quality of the service I received. Together, Kim and Joe made the whole experience smooth, stress-free, and honestly one of the best I’ve had. I really appreciate their professionalism and dedication—it made me feel confident and taken care of.

Had a great experience with these guys. Tim did a great job on the mechanical issues my truck was having. Andrew in the body shop did a great job on making the body and paint repairs to my truck. It looks better now than it did brand new. The customer service and communication from everyone at the shop was top notch. Will definitely be coming back for all of my service and repair needs.

Xavier at Sullivan took great care of us! We took our new BMW X6 that got a huge scratch on the back to get fixed. Sullivan gave us a great deal to repaint the bumper and Xavier told us it would take 2-3 days. 3 days later the car was ready. Can’t even tell a scratch was there before. I highly recommend Sullivan Auto Body to anyone! A+ rating service and your supporting local business. Not the big national companies.