Kenneth's Car Care in
Kingwood (TX)

I wrote a review about this place about a month ago after my first visit. Recently, I had another car issue and brought my car back for a second service—and I just have to say, the front desk representative, Candy, deserves a raise! I have honestly never experienced customer service like hers anywhere, not even at a five-star hotel. She went above and beyond to help me with my check engine light and ended up saving me a lot of money. She is truly an asset to this business. To upper management and the owners: if you’re reading this, please give her a raise on my behalf (seriously!). Because of her, you’ve gained a customer for life—or at least as long as Candy is there. To anyone reading this, bring your car here. They don’t just take care of you—they genuinely reduce your stress. 10 stars goes to this lady!!

I had a tire going flat on a 2009 Subaru Forester, a simple puncture which they repaired at no cost. Their multipoint inspection identified several maintenance issues which we repaired at reasonable cost. Most significantly front breaks were shot. Highly recommended for their straightforward and honest approach and reasonable prices.

Kenneth' Car Care provided excellent service throughout the repair process and communicated thoroughly with our insurance company. Great job.

For a long time, Kenneth’s has been known as one of the best in this area. In the past two years, they have helped us go well beyond what most others would have done. The first with my daughter’s Sonata. The second time was with a newly purchased 2022 Ford F-150 Supercab. I thought there may have been a problem with the alignment caused by a tire rod struts or worse that I needed a guick check to make it sure within 7 days guarantee period. Bryan got us in, inspected the entire truck by the great team of mechanics to make sure everything was OK. It was, thankfully, but t still got their bested warrantied alignment anyway. It's my granddaughters truck and unwanted it absolutely safe to drive. Thanks guys, that's how grandpa’s roll.

Ok, now I know why this place gets such good reviews. They are fantastic, the whole team especially the lady manning the phones, I think her name is Candy or Mandy? I'm not too sure as every time we speak, my baby is screaming so I never catch her name. Anyways, this place was so kind and helpful to this single mother of 2. They took my car dropped it off and even helped me pick up my 2 year old from day care along with my 4 month old, put both my car seats in their shuttle and drove me and the baby to grab the 2 year old and back home. Top notch service and so easy to work with. Will be bringing my car here for all its needs. Thank you guys!

Kenneths installed new tires on to my new wheels. I was nervous having anyone install the tires as I've had experiences in the past with other shops that gouged my wheels. Kenneths did a fantastic job and not a single mark on my new wheels. Will keep going back to Kenneths as they always do a great job. To the tech that installed the tires: thanks so much man!

I’ve been going to Kenneth’s Care in Kingwood for years, and they’ve always taken great care of me. The service is fast, reliable, and priced very reasonably. Every time I show up, they handle what I need without any hassle. I’ve recommended multiple people here, and they all say the same thing great service and trustworthy work. Highly recommend.

Kenneths just conducted collision repair on my wife's car, and they did an excellent job. Our insurance company caused a delay, but David and his colleagues helped us overcome it with great responsiveness. We have used them before and experienced the same ssucess. incredibly courteous and professional staff. I have recommended them in the past and will conitnue to do so.

At first I was sold off of their word and what they could do. The reviews overall was also good so I thought that I found my shop! Whelp during the process there was much kickback, time changes and no real transparency. My main POC was too busy and forgot a lot of details that I verbally told him which showed in the final work. When you call to address unfinished work they or rather he, are tired of you calling and told me anything to get me off of the phone. He made me feel like he moved on because he was swamped and too busy and didn’t want to fix the problems I addressed. My bill was ~ $3700 and Im not happy.

Kenneth’s car repair is awesome!!! Professional, honest, fair and kind people working there! This is where I will be bringing my vehicles always! I am female and have NEVER been taken advantage of here!!!! My husband is mechanically inclined and has always verified what I’m being told is accurate!!!

UPDATED 10-22-25 I cannot recommend Kenneth's Car Care enough. I brought in my custom Ford F-150 for a full 52-point inspection before a road trip. The service was incredibly thorough, giving me the confidence I needed for the drive. Most recently, when a minor issue arose with a pinion seal leak—just 13 months after a new differential replacement—they addressed it immediately and professionally. They recognized the issue wasn't routine wear and replaced the seal right away at no charge. This level of stand-up service and commitment to getting the job right is hard to find. If you need reliable, honest, and high-quality work on your vehicle, this is the only shop to trust. They truly back their repairs and prioritize the customer's safety and confidence. Ready for the road thanks to Kenneth's! HAPPY HOLIDAYS! 🎃🦃🎄☃️ SECOND REVIEW 6-23-24 Kenneth's Car Care continues to be my shop for everyday maintenance. This year they helped with a wheel hub assembly replacement, VCT solenoid diagnostic and repair, oil changes, and keeps the truck in great shape for all my off-roading adventures 👍👊 FIRST REVIEW ⤵️ You can always depend upon Kenneth's car Care. Anytime I have any kind of question about anything, Kenneth's figures it out. Even if it's an issue not related to why you came by. For example, I went for an oil change and the gentleman came to tell me that a washer on my brake caliper was in the wrong spot. A washer! Talk about paying attention to the details 👍

Kenneth’s Car Care was very polite, fast and the great communication. I will use them in the future. Keep up the good work.

Update: they contacted me and we had a great conversation. We now have an understanding about the texting. They also repaired our truck since then and everything is great. ——— We’ve had our vehicles repaired at Kenneth’s for 20 years or more and have always relied on our personal relationships with their employees to get us through the ups and downs of car ownership. They now have converted to a texting system that allows you to schedule your vehicle, keep you informed of its progress and let you know when it’s done. They must be super busy! For some people that might be really convenient. Color me old fashioned, but the main reason we’ve used them is because of the relationships with their customer service people. Anyplace can fix a car. But it takes a connection with their people that fosters our loyalty to their organization. That’s the only reason I gave 4 stars. I received a text to leave this review, so my truck must be done. So much for speaking with a live person that I know. Apparently I don’t have a choice :(

Excellent Customer Service I had a great experience with Kenneth's Car Care. They are honest and transparent to the max. Their communications were clear and to the point, allowing me to be very much a part of all details. They understood my concerns and need of this vehicle they explained in details what was to be done. Issues that got in the way were resolved. And the attitude and helpfulness of the service advisor, staff and experience of their mechanics are quality. Due to the age of my truck, it presented a small issue, but they never gave up and they came through with flying colors! I'm so grateful God led be to them. I not only a repair shop I totally trust but have a new family! For ever grateful. Mrs. Herrera

I needed a front and rear brake job done on my 2013 Honda CRV . The price that Kenneth's have me was not only fair, but their customer service was 2nd to none. Brian handled everything at his desk up front, and did an outstanding job. This will be my go to shop now for everything. Thanks a ton !!

Made an appointment for my F250 for a wheel alignment after having new tires installed. Arrived and was immediately helped. I was told how long to expect and the truck was completed 10 minutes early. Extremely professional, knowledgeable and courteous employees made the appointment great. Kenneth’s Car Care is an excellent choice for your car maintenance!!

When you find honest authentic people in life you are fortunate. When you find them in business it’s a blessing. I called with an issue my insurance was giving me the blues about and after having a horrible experience with a previous body shop. I spoke to John at Kennith’s car care and he was very knowledgeable, empathetic and helpful. He gave me an honest assessment on fixing my car and instead of being greedy for a sale or just brushing me off because he couldn’t help me, he recommended me to NXT auto glass repair and told me to ask for Ricardo. John said they do a lot of business with them and Ricardo takes great care of them. Couldn’t have been more impressed with the quality, honesty and professionalism on behalf of Kenneth’s car care and the company NXT that John recommended to me. So hard to find a reason to put honesty, integrity and trust in the same sentence with “mechanic”, but you can certainly put those descriptions in with Kennith’s car care. Need a review to make you comfortable trusting your car and money with a reputable shop? Rest assured you can take this one to the bank with a smile. I did..

I sent my daughter here to get her window motors fixed and they were so honest and told me the motors were good and it was only going to cost just a fraction of what I was expecting that I went ahead with more work on her vehicle to replace the AC while it was more than I was at first planning on spending on things needing fixing on her vehicle it was still less than I expected and they did an amazing job and s always they have always had tpp notch customers service. I highly recommend this place. Posted 3 years ago: I took my car, which is over 20 years old, and Kenneth's Car Care fixed the issue with my car and then cleaned the outside of my car! Wow! I recommend this place to anyone who has a vehicle 🚗🚙

I usually don't take the time to post reviews(my 2nd ever), but I really appreciate good customer service and have had a great experience with Kenneth's Car Care. They're honest, do quality work, and will do whatever they can to help the customer. Grayson Gerloff is the general manager there, and I had maybe the best customer service experience ever, with him in particular. Kenneth's Car Care, and their customers are in excellent hands with him at the lead.

I recently had warranty work done on my vehicle and was thoroughly impressed by the team’s professionalism, clear communication, and commitment to standing behind their work. They handled everything efficiently and with integrity, never hesitating to resolve the issue without hassle. It’s refreshing to find a shop that treats both the customer and the car with genuine care—earning my trust through honest service and follow-through.

First time customer of Kenneths. The staff are straight up friendly and know their stuff. I'm happy with the work done and felt like it was good value compared to some of the other local shops. All of them are great people, but one extra shout out to Chris Brown, one of the Service Advisors. *update - I’ve now taken all three of my Toyotas in for service with great results.

So happy that I brought my car to Kenneth’s! At first, I was not sure where to get my GLE350 repaired after my wreck...I had heard great things about Kenneth’s so I gave it a try. It was a great choice! They were very helpful and went above and beyond to help me. Not only that but the work done was amazing! Every detail, even the small one's I had were fixed perfectly and it was done quickly. My expectations were totally exceeded. I would recommend anyone to go here. I know it's where I will go again next time!

Once again Kenneth’s did an excellent job restoring my vehicle after a rear end collision. For over 10 years we have been coming here to get my cars looked after and they do not fail to deliver or service and quality. It’s nice to know you can rely on an honest shop that does great work. Cheers!

I have always had efficient, friendly, and high quality service for my car at Kenneth’s Car Care. When I was not completely satisfied with the work on my car recently, Luke and Grayson reached out to me and resolved all the issues on my paint repair. No additional charges and the vehicle was done quickly. No body is perfect, but they made it right.

My crashed vehicle was taken in to Kenneth’s shop. They did a beautiful job on restoring my car. It looks brand new! They kept me informed on their progress and were very polite and patient with my many questions. Thank you guys, excellent work!

Went Above & Beyond. Posted before and after pictures. Employees were friendly and understanding. Jim took care of everything and worked with State Farm. When picking up my car, I dealt with Tim who was also really nice and helpful. Not only did they do a great job, they also vacuumed out the inside of my car, washed it, and shined all 4 tires. Thanks and would definitely visit again if needed.

Bryan and Craig took very good care of me. My car is perfect and it drives better than it did before the accident. I would like to thank them for everything they did for me and if you ever need any repairs this is the shop for or you. Great crew