This rating is based on customer reviews, inventory size, pricing, and service quality
Across the latest reviews, Js king towing Llc in Odessa, TX skews positive: many highlight very fast arrivals, courteous pros, fair pricing, and solid help with lockouts, jump‑starts, and careful tows. Yet a notable minority report rudeness, poor updates, impound disputes, and one alleged mishandled tow—showing inconsistent customer service. Wait times are often praised; pricing is usually seen as reasonable. Inventory variety, yard organization, and parts-finding aren’t covered, so unclear. Overall: 86/100, with great speed but some communication issues.
Extremely unprofessional and unsafe experience. On Christmas night around 10:00 PM, this company left my son stranded on the side of the highway in an unsafe situation. The driver was rude, impatient, and refused to give him even 15 minutes to speak with his insurance company for guidance.
They refused to tow him home and would only agree to tow the vehicle 20 miles, planning to drop both my son and his car at a closed business late at night. There was no concern for safety or basic human decency—only money.
This company clearly prioritizes profit over people. I would never recommend them to anyone who values safety or professionalism. If I could give a negative rating, I would.
We were stranded on the side of Interstate 20 close to Odessa, TX with a front passenger flat . Our truck rental did not have a jack, making us call for assistance. After 2 hrs speaking with AAA dispatcher. Angel from JSKing Towing called us and came to our rescue within 10 minutes! This young man took care of changing the tire quickly and placed the flat tire in the bed. Thanks to Angel we were able to get to our hotel by 9pm. So appreciate his great service!
Was looking for tow service and came across Js king towing with great service, great pricing and fast response. Within 20 minutes of reaching out to them Isaac showed up and delivered my truck home with no issues, thank you once again Js king towing and Isaac. Highly recommend
My car battery was completely dead, and I needed to get towed to AutoZone to replace it. The driver, Isaac, showed up quick, tried to jump my car, but it had to be towed. He worked fast and was very friendly! Great service!
Jimmy has taken care of me multiple times with loading Conex boxes out of the Odessa TX area... always willing to go out of his way to make sure things get done right. He is the best in the business!!
My insurance hired them to tow my truck and I left the key there so he can grab it, I told him to let me know when he arrived so I can tell him more instructions I texted him after 40 minutes he never said anything that is just very unprofessional not to update the client he called until he got to the place of drop off I told him to leave the key in there and lock it, he said what key I didn't get any key and I told him bro that's why you should've called me but he didn't so he dragged my truck in park instead of neutral i don't know he's name but I'll make sure I won't get them again at all now they don't want to pay to replace my key .l.
I really recommend them Wagoneer sent to for my road side assistance claim and the guy got to my home in a decent amount of time and unlocked my vehicle quickly!
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