I needed a power steering line replaced that required several things to be removed and I did not want to handle myself. I dropped it off in the morning and by 4 they had it repaired. Originally they thought it might have been a day or two.
I can't recommend Wixon Automotive enough. We have been using them since we started our business 10 years ago. They always get us in and back on the road in a timely manner. This is the most honest and professional shop i have ever worked with.
BEWARE!! I will be reporting them to the BBB for trying to scam this elderly widow on a fixed income. I wanted my back up camera replaced, was told they had to do a diagnostics test first at a cost of $185. They came up with all kinds of expensive repairs that were needed...total cost of $10k!!!! Took it to Ford, had diagnostics run there...total bs from Wix and everyone knows the Ford dealers are going to find every little problem they can and charge for every single thing they can. Well, they don't have anything on Wix! What a bunch of crooks! They had me in tears telling me my car was going to break down without the repairs.
Wixon Auto is very professional an extremely customer service oriented. My daughter goes to school in Bryan and I came to town to get her truck fixed as I am not familiar with the area. I picked Wixon based on their reviews and am very happy that I chose them. They were able to a do complete diagnostic and the repairs needed in a day and half! I feel totally comfortable sending her there for future repairs on her own. The owner and staff are all amazing!
Absolutely the best service! They sent me a text with pictures showing me what was wrong with my car! And another text with an estimate. They had my car for less than 2 days and it was done!
Will be taking my car here from now on!
The folks at Wixon automotive took excellent care of my teenage son who took his car in for service! They were honest, efficient, and helpful. We will be back!
Wixon replaced our transmission control module after we had some issues with our Ford transit not starting and shifting/losing power during driving, a repair that was fairly expensive at around $2500, but came with a year warranty, etc.
Within a month we left town and drove up to Arkansas. While on that trip, we started having similar problems with the vehicle shifting strangely and not starting consistently. Eventually, it stop working mid-drive, on a hill, and wouldn't start up again at all. It had to be towed to a local shop there, who told us the transmission fluid had been over-filled and was burnt and that the transmission had to be replaced.
We called Wixon to inquire about any potential warranty with the work they had done and my husband spoke to Bubba. He wanted to talk to the shop up in Arkansas. We understood that so, we gave him the shop's info and he said he would call them.
He never reached out to them.
I called Wixon 3 times after that and spoke to Ryan inquiring about why this hadn't happened yet. He was friendly and each time told me he would pass the message to Luther or Bubba. No one ever called me back or the other shop.
I don't actually know whether their work was faulty, but I do know that they didn't follow through with what they said they would do. That seems important to me when choosing a shop.
Now we are stuck with another $7500 bill to replace a transmission on a vehicle with less than 20,000 miles, and months of no vehicle while we wait for parts to arrive.
I hope this helps you make your decision on which shop to use!
Recently put new motor in my work jeep. Jeeps are not as dependable as rated,they constantly playing possum. Hidden problems even Bubba could not figure out. Good mechanic shop just had to bring business closer to home. Thanks for everything! Thank you for everything you and mechanics did for me,from putting engine in my jeep to working on it a soon as could. Previous work didn't help you with no codes to help. Thank you again
Best shop I've taken my vehicle to be repaired. I will definitely recommend them. Very knowledgeable and efficient when it came to repairing my truck. Honest and prices are very reasonable.
Has far as I know, they r very honest and very very good mechanics,they do what they say in a timely manner,I have had my truck in there shop for different things and they did a out standing job,thanks guys
WIXON AUTOMOTIVE is by far the most fairly priced, time efficient, and professional mechanic shop I have EVER been to. I dropped my truck off on a Friday evening at 5:30pm and received a full diagnostic analysis on Monday morning by 9:30am. The team at WIXON AUTOMOTIVE sent a software link that outlined each and every issue complete with detailed videos and pictures. The team replaced three manifold bolts, a rear pinion seal, ball joint, aft catylitic converter, oil pressure sensor, and transmission dip stick in a day and a half and the vehicle was ready for pickup by Wednesday morning bright and early. The pricing for parts and labor is so fair that I was litterally surprised to hear the final total. Bubba, Luther, and the team of mechanics are true businessman and extremely professional. I won't go to any other automotive shop besides WIXON from here on out.
I had some transmission work done on my F-150. Bubba and his crew did a great job at a fair price and it didn't take them long. Honest and trustworthy. I highly recommend using Wixon Automotive.
Bubba and Kim are phenomenal! They always do a great job for us at a great price. The turnaround time is fantastic as well. You won't ever find better people to do business with!
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