Certified Automotive in
Taylors (SC)

Shop quoted some work, had some disagreement, originally left a negative review but Alex called and made sure everything was set right. They’re definitely willing to stand on their character and ensure the customer doesn’t leave feeling wronged.

Thanks Chuck and team. My Tundra is running great now. New timing belt and Lower ball joints! She's going to be a strong runner for another 100k.

I took my '06 Tundra in for a wheel bearing replacement, and they did a solid comprehensive inspection. Two wheel bearings going bad as well as a long overdue differential service. The pricing was very reasonable so I also opted to replace my timing belt and water pump, as it was also overdo. They got the work done within their estimated time, and stuck to the quoted pricing. A few days after pickup now and it looks like everything was done well, no issues with the repairs whatsoever. I highly recommend this shop, from basic to advanced services. I usually do my own work, but the timing belt and wheel bearings are a little bit beyond my abilities and tools. They clearly have some very capable technicians to complete all that work on schedule.

Certified did a great job repairing our older vehicle. They were prompt and communicated well and were thorough. Easy pay system was convenient. Thanks so much

Great experience. Setting an appointment online was smooth. Text updates are very helpful. Explained issues they found and gave me a quote for what I can expect to see on my next service.

The mechanics did a very detailed inspection of my vehicle, and pinpointed the issues. They even gave me tips on how to fix the problems myself. Alex and Joel were both respectful and friendly. 5/5 for this establishment.

If you ever need something repaired at a trustworthy shop!! Go to here asap!!! They helped me every step of the way from getting my car towed to them , finding the part that no one could find, did repairs new tires and it's riding better than it was before! Joel handled everything I needed and made sure I even had transportation by Uber to pick up my car! And for all that was done to my car plus towing and uber it was not overly expensive! I'll definitely return for maintenance and any repairs on my car!!

Very professional and courteous staff. Seem to have taken the time to fully understand my issue and provided options to resolve. Price was very reasonable. I am seriously considering moving all my vehicle servicing and maintenance needs to this repair shop. Thanks Guys!!

Excellent experience at Certified Automotive this week. They had me in and out faster than they quoted and I feel like I got excellent value for the work they did. My old 2005 civic was a completely different driving experience after the addressed my overdue maintenance. The civic will be going to Certified going forward. Thank you!

I had a good experience for timing belt replacement as a new customer. They said they would keep one and a half days. Offered a fair price and delivered exactly what was promised. They also fixed a valve stem on a tire and changed oil. They were enthusiastic about doing business, I got a detailed report of the work, they put the stickers on the truck for oil change, timing belt and even replaced a missing stud before remounting my tire. Other non professionals just ignored it in the past. Thanks for the good service!

Had a serious transmission problem which they diagnosed and determined the transmission was bad. They were able to replace the transmission with another and also found some engine sensors needing replacing as well. Everyone at Certified was extremely helpful in getting the car running again. I am a first time customer and will definitely return to them with any of my other cars when they need repairing.

I have been here three times with two different vehicles. I have appreciated their transparency about what work needs to get done and what can wait for later. They have a great electronic system in place for you to see what work they will be doing and how much it will cost before they do anything. You give approval through an electronic signature for everything they do. Thier communication is excellent and they have been very prompt in getting my vehicles repaired. They are now my go to place for vehicle repair and maintenance!

I was fighting a brake issue on my truck for months and tried to fix it myself. I finally gave up and took it to Certified. The guys found and fixed the issue for a very reasonable price. I should have taken it to them first. They also have a live vehicle status app too which is a great feature. You can see how your vehicle is progressing through the shop live. Saved me time not having to call for an update. Highly recommended!

We were new to the area and looking for A trustworthy service repair shop. After a couple referrals we contacted Certified. Alex got our car in quickly, diagnosed the problem and had the car repaired in a very short timeframe!!! Great job,

This place is amazing. I took my vehicle in and they found the problem and fixed it. The guys their are nice and friendly. They got me an Uber to pick me up and bring me there and they took care of the cost. The Uber was at my house within 1 minute from when they called them. I will be bringing my vehicle in the future there. I definitely recommend this place to anyone who wants an honest and reasonable price. They work on all makes and models.

Superb service!! I was worried about someone working on my daughter’s BMW. I knew I couldn't afford dealership repair fees. I chose Certified Automotive based on their phenomenal reviews & I'm so glad I did. They took their time and did a complete check on my daughter’s car. We went with quoted repairs and they had her car repaired a day earlier than anticipated. Im so thankful for this team and will refer them again & again!!!

While visiting my out-of-state folks, my Dad brought my car to my cousin’s garage. Both my Dad and cousin, who have been lifelong mechanics, said my car needed certain things fixed, but my visit home wasn’t long enough for them to complete the repairs. At the recommendation of my daughter, I stopped into Certified Automotive where I spoke with Robert. He walked out to inspect my vehicle with me and get me started on some diagnostics. He was very thorough and knowledgeable, and demonstrated excellent customer service and communication throughout my experience. I will be using Certified Automotive for future needs and would recommend this shop to anyone. Thank you, Robert, for making this a breeze!

We took our 2016 Jeep Wrangler to this repair shop; this is the most professional, family owned business we have ever dealt with. Our Jeep had multiple issues. Within a week, all was working perfectly!! Best service, best price! Everyone who needs car repair- this is the place to go!! We will refer all friends and family here!!

What a great experience! The staff were so friendly and helpful. I scheduled a diagnostic visit and their team completed the work recommended at a much more reasonable price than was quoted by the car dealership. Efficient! Would highly recommend Certified Automotive and will be a return customer.

There’s a reason they are THE BEST in the region - They take pride in what they do and it shows! The superior level of service, knowledge, and communication is unmatched! I’m very happy to support this business and its team members. I scheduled a routine oil change, tire rotation, and wheel alignment. I also requested a diagnostic and they provided a quote before repairs were made. It was reasonably priced and they communicated with me throughout the entire process. I recommend them to everyone I know. Thank you!!

This was one of the best trips I have ever had to a mechanic. They were so helpful, fast & friendly. I needed to have my front brakes replaced I dropped my car off around 1pm & it was done before the end of the day. I will definitely be back for any other issues I need to have fixed.

This was the first time I had ever used this Shop. I could not have been happier. Everyone was extremely respectful and helpful. They were very responsive And quick to get a quote and fix the issue. The cost of the repair was very reasonable. I was pleasantly surprised. This will be my go to repair place for my BMW and I will definitely recommend them to friends and Family

Kristin was the part coordinator I worked with. She was fantastic. Got me an estimate late on a Friday. Her co worker Kyle was explaining tire alignment and is a good teacher for the customers. Kristin set up my repairs. So professional and kind. The work was $350 dollars cheaper on a CV joint replacement than the competitors. Their estimate was spot on the price of the repair. I believe it’s Amber the shop manager has finger on the pulse of the shop. Her waiting room has snacks, waters, coffee and Halloween candy. It a nice waiting area. They all enjoy working for Kevin who’s a really good owner. Get your car to this mechanic. AN HONEST MECHANIC is a priceless thing to have in life.

They repaired my daughter's truck quickly and expertly, keeping us up to date and informed through the whole process. The communication was top notch! We have used Certified for 10 years and they have never failed to satisfy us. These guys are top level! Highly recommend.

Had my car worked on at this auto repair shop, and they done a real good job. Needed new brakes and a tune-up, and they handled it quick without tryin to sell me extra stuff I didn’t need. The mechanic explained what was wrong plain as day and fixed it right the first time. Price was fair, and they got me back on the road same day. Honest folks doin honest work — that’s hard to find nowadays.

I bring my car here for all oil changes, tires, repairs. It's a very knowledgeable staff that Value their customers. Have always been honest and I feel like they do the best work. I know when I'll leave my car that it's in good hands and they're going to do right by me and value my time. Their customer service portal allows you to easily access any information or ask any questions about your vehicle.

I came to certified automotive for an alignment, and from the moment I called them to schedule an appointment I could tell that they were a step above the rest. The price was reasonable it was done in a reasonable amount of time, I was allowed to bring my dog in to the lobby and wait. They even offered me a water bowl for him and they have plenty of area around to let your dog play or use the bathroom while you wait. They had TV, coffee, and a clean bathroom. The staff was very professional and didn’t try to push sales on me. Going back for my oil change!