This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Keystone Automotive - North Charleston in North Charleston, SC scores 67/100. Sentiment is mixed: many praise friendly, helpful staff, good deals, and a solid selection of aftermarket body panels and paint supplies, while others report phone/response delays, long waits for parts and at the counter, occasional early closing, and pricing or refund frustrations. Warranty experiences conflict—some say it’s honored, others not without proper proof. Little is said about yard organization or ease of finding parts, so that remains unclear.
Address:
4550 Rivers Ave, North Charleston, SC, United States
I waited a whole week for my part to come in , and everytime I called them they hung up on me , then when I went in to get my money back I was told that it was going to be on my card 3 days later it’s still not on my card and they won’t answer the phone
Customer Service is terrible. They don't answer phone. This is because I order parts constant for my shop. Now took them a week to answer the phone. THEY ARE NOT PROFESSIONAL
Stood in the office for 15 minutes before anyone realized I was even there! I called to get a price on a radiator a week before and they told me one price but when I got there to pay for it the price tripled! Customer service is terrible!!!
THE WORST. THEY DONT ANSWER PHONE, THEY DONT DELIVER PARTS THAT ARE SUPPOSED TO BE ORDERED. THEY CANT EVEN FIGURE OUT WHO YOU ARE EVEN THOUGH YOU HAVE CALLED THEM 50 TIMES. DONT WASTE YOUR TIME, CALL PARKS THEY WILL ANSWER THE PHONE. ANY BODY BUT KEYSTONE
I was painting a tractor for the first time in my life. I had no clue what I was doing. They hooked me up with Delfleet Essentials. Easy to mix and single stage. Turned out very nice. The lady with super curly hair helped me. She was very patient and very nice. Thanks y'all!
7399 Cross County Rd, North Charleston, SCAuto parts store
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