I don't have enough good things to say about them. These people are excellent 5 stars. They saved me a bunch of money.
By letting me know my battery was shot when I thought it was the starter. Ken and Chris are wonderful. They were quick. And things went smooth. I appreciate everything they did for me and I recommend this shop to anyone.
Ken & chris are everyday heros. They have helped my business more times than i can count. They have all the right specialty tools and knowlege to use them. Highly recvomended
Honestly, I can't say enough good things about STC. Multiple times we have been there, multiple times they have been super busy, and yet every time they have managed to carve out a bit of time to squeeze us in, get us fixed, and get us back on the road professionally, quickly, reliably, and with very reasonable prices. Seriously, if you need work done on your truck in the Souderton area, don't look any farther than STC! I would give them 10 stars if I could.
Bad customer service from the front desk to the owner. I can never understand when a business owner acts like they are doing you a favor? I’m a paying customer, it’s not a favor. Would not recommend them.
They’ve done great work in the recent past, but it looks like they’ve checked out of the RV repair business. The last conversation was kind of strange actually as they pretended not to have ever done motorhome work (I had several thousand dollars of engine, brake and exhaust work done in the previous 6 months including a state inspection). A simple ‘No’ would have been an acceptable response. I decided not challenge their statement and just look elsewhere. Too bad, because they were close by and were very competent.
Staff were neither honest, not reliable, nor professional. We returned there on 5/21, over a week after my friend had been told, when there the first time, by A. that the trailer he was interested in would be set up with power on and sliders
open so we could see its full size....the next week.When we returned, staff acted like they had no knowledge or responsibility on the trailer not having been prepared. No apology or accountability. A. said we could see it as is. Although they have carts to drive customers through the large lot, he told us to get our car and drive over. Inside, the trailer was at least six feet narrower than if sliders were pulled out. All contents were crowded together. Salesman told is we would need to make $500 deposit for staff to open up trailer for full viewing, the following week. He also had limited information about the trailer and made no effort to find it for us. We.are both in our seventies, active, and with full mental faculties. The disrespect, dishonesty, lack of accountability...
left me not wanting to ever do business with this slick talking group ever again..and feeling a responsibility to inform others.
Do NOT come here for any circumstance. They will screw you over and act like they’re helping you. How is 600$ equals to 3 hours labor when you told me, you charge 90$ an hour for labor. It’s really hard to come by anybody whose making honesty living these days.
First time here and I'll definitely be back. I was treated like an old friend not like a new wallet prime for picking. They were honest and professional and got to my truck in a timely fashion, when promised
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