What clients say about American Cash Traders in Pottstown (PA)
Okay so I took in a older monitor to just get some extra money for but it wasn’t taken and the reason they gave me is it’s too old… They have game systems from the 90s, old dirty dvd movies from the early 2000s, old dirty shoes and many more. But they can’t except a working monitor? If you’re going to say you don’t want something because it’s old then most of the things in the store should not be in there. These guys are picky choosey on what they want and as a small shop that’s terrible. Glad I know to not come here again !
Third time I’ve been here they were closed when they said they were open just parked four blocks away yes, high Street is busy there open first time I went and got good service. againThe past three times they were closed and wasting my time. I only gave them one star because I had no choice to give them negative stars.
My 14 year old son and I went here today because my son was looking for a starter electric guitar. Fernando Was awesome. He took the time to talk to my son about his future and give him some great pointers On life. A lot of people don’t talk to teenagers but Fernando talked to him with respect and also gave my son a really great deal on the guitar. I just thought his customer service and overall kindness deserved to be mentioned. My brother was with us who is a long time musician. He thought there was a good selection of musical instruments, and the prices were very fair.
Came in looking for a few oz of silver bars, gentleman brought out his tray of stock and had exactly what I was looking for. Picked up 3 1oz bars and a beautiful 1901 Morgan. Straightforward deal with fair pricing, I am highly appreciative. Thank you gents!
I absolutely love this shop. This is my most recent purchase - a heavy solid sterling silver Tiffany bangle bracelet (numbered limited edition) and I got it for about 1/5 of the original price if I had bought it new from Tiffany's. It has a few minor wear marks but nothing noticable. Within days of wearing it I got 3 offers from people who wanted to buy it right off my wrist for upwards of $750! Needless to say I didn't sell it! I do silversmithing work so I buy a lot of scrap silver and they have tons of it and don't mind a bit that I acid scratch test each piece.
The only negative thing I somewhat agree with from other reviewers is that the staff can seem dismissive or downright rude. But this is just because they are so busy and all you have to do is be respectfully assertive. Decide what you want to see before you ask to see it, especially the fine jewelry. I'll select up to a dozen pieces of fine jewelry before I ask to see them and usually they are happy to negotiate prices and especially bundle items - I have gotten bundles of 7 or 8 sterling silver jewelry items, usually hallmarked designer (Tiffany, Lagos Caviar, Cartier, Samuel Benham) for less than half of the ticket price.
My only caution is don't sell them anything you want back. It is not a pawn shop and you can't redeem items. But they do give you a fair price for what you sell. Since I buy job lots at auction to repurpose for my jewelry making I end up with things I can't use - like 10k gold rings with a lot of baguette diamonds - and I exclusively sell these to this shop. I get a good price, they fix the item up and sell for a reasonable price. I would be a bit lost without the services provided at this shop.
I never had a problem with Fernando or anyone else in the store. I stop in every so often when I am in the intersection. I bought my 3 pianos and laptop there and they all still work great..
So they have no electronics right now. But they had the nerve to only offer me $60 for my laptop, but they gave my gf $200 for an older laptop that didn't come with a charger. They're getting cheap with buying and raising their prices.
Decent pawn shop, some good stuff and some stuff s little pricey but they’ll work with ya. I’ve made some decent deals with them, you never know what you’ll find.
Reasonable. Expect about half of what you'd get if you sold it on eBay. It's a business, they have to pay shipping, packaging, employees, etc... Stop expecting retail for your used stuff!
The staff is up front and honest. You may not like what they offer but they have a business to maintain. If you need money quick and have something of value expect to get know more of half off what the lowest the item ever sold for on eBay. However they have some great deals in store with a lot of different items. They also cut a better deal if you buy something at the same time you sell something to them.
Horrible experience! The manager was rude to me and refused to do business with me because I called him out on his attitude. Please don't waste your time going here! Terrible business and horrible customer service. DON'T GO HERE!!!
Has an amazing selection of guitars, amplifiers, and accessories. If I hadn't known it was a pawn shop I would have thought it was a well stocked music store. The staff was friendly and helpful too.
Staff smokes outside the store constantly & they're unprofessional towards customers. They used to have a bill paying service, but that's been "down" since October or November 2017. The merchandise is what you'd expect in a typical "pawn shop"
Decent prices, but TONS of attitude. When I pointed out that a video game console didn't have a serial number on it, they got extremely defensive and said "We don't like our customers being called thieves". Over a year's time I've seen the police in there 5 times and I only go in once a month... If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.
Was in there once or twice. I noticed they were selling a vacuum cleaner for $60. The same vacuum I bought brand new at Wal-Mart for $40.
Funny stuff. Their associates are rude as well.
I called to inquire about a couple things from there store. I first asked to see if they carried any cell phones. The guy replied no and then I asked what kind of TVs do you have. The gentleman on the phone asked another work associate of what kind of TVs we have and the other gentleman in the background said "we have get your lazy ass down here kind of tvs." Joking around or not that was very unprofessional and a piss poor act of an employee. Never going there again
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