What clients say about Manheim Auto Repair in Manheim (PA)
I don’t normally use this mechanic, but I needed a quick oil change and decided to give them try since it was convenient.
Before they even finished the oil change, I received a call saying my vehicle needed over $2,000 worth of work (brakes, two new tires, etc.). Keep in mind that my car was inspected just two months prior. They told me the car was unsafe to drive and even went so far as to say my wife could end up in a ditch on the highway if we continued driving it.
When I told them I wasn’t prepared to spend $2,000 that day without first getting a second opinion, they immediately asked if I’d move forward if they brought the price down under $2,000. At that point, I was already on high alert, and that confirmed my concerns. They also tried to scare me into the work by having me sign a document stating the vehicle was unsafe to drive.
Meanwhile, I contacted my regular mechanic, whom I trust and some of my family uses as well. He got me in shortly after, completed the necessary work for under $900, and also said some of the work they said had to be done (new tires) could wait.
All that to say, be cautious about what this shop recommends and charges. They clearly will try to upsell you as much as possible. I was drawn in by the positive reviews, but unfortunately, my experience did not align with them.
We purchased our Honda Ridgeline through Metro America, a trusted family business with a stellar record back in 2025, and knew right away we made the right decision.
The courteous and warm and professional service we experienced during and after purchase has exceeded our expectations.
Our used Ridgeline was in excellent condition when we bought it from them. And they want to make sure you are happy, and treat you more like family.
They are THE BEST auto repair shop in Lancaster County, bar none, and I'm very particular. AND like to praise those that work hard and exceed customer satisfaction. And this team goes above and beyond good service.
We decided to continue service of our vehicle through Manheim Auto Repair and could not be more pleased. These guys know cars after over 40 years in business.
Not only is the owner Phil, and the techs Tom and Codi highly skilled and knowledgeable, they are committed to their customers and to their business and have the highest standards of excellence, and professionalism.
You can tell they love and value not only their work but also their customers and community by the way they treat their customers. They make repairing your automobile a joy and are very kind hearted people.They put all your concerns and fears to rest about auto repair. Go for it and give them a shout.
THE OFFER LOANER CARS
We also recently had maintenance done and they offered us a loaner car because we had to leave the car overnight. This saved us so much time, money and inconvenience. Most auto repair shops do not offer this service. It's invaluable when you need it.
If you are looking for a well maintained, reliable used vehicle like I was, then I highly recommend purchasing a vehicle through Metro America (go check them out).
AND I ALSO recommend auto repair and maintenance service by Manheim Auto Repair which has been a good experience for us.
Tony, Tom, Phil and Codi & Team, you are like brothers and sisters I've always wanted, only better. Thank goodness we found you.
Had an issue with another garage. Was desperate for last minute help. 5 stars for not just the prompt attention, but the way in which we were treated. Kind voices on the phone, friendly treatment at the shop. You got our future business!
Diagnosed the issue quickly and the car was fixed the same day. Phil and the team are always on it to get my car back and running great should any issues come up. Great job guys
The service was exceptional! Tom, who manned the front desk was polite, helpful, and entertaining as the guys in back took care of my car. If you live in Manheim use Manheim Auto Repair.
Ps. They replaced all 4 tires same day!
I booked my car for an inspection and oil change because we got coupons in the mail. We were able to get an appointment quickly and the service was amazing. Everyone was super friendly. We will be going back!
Had my Honda Odyssey serviced at their shop for annual inspection. My point person was Matt. They were quick to get me in. They also provided timely updates, particularly when we had some unexpected repairs. They were very knowledgeable about manufacturer recommendations at the mileage my vehicle was at. Also able to find me some discounts on the recommended parts. Would recommend and will come back.
They back their work with a 2 year 24,000 mile warranty. That alone speaks volume and should give you a certain level of I can trust my vehicle in their hands.
Everything went well would definitely recommend them for a presale auto inspection ie., don’t buy the vehicle until they check it out. They will save you from a mistake. My only issue was paying cash and being charged a Credit Card Convenience Fee.
While driving up 76, the driver side window of my ‘87 wagoner collapsed into door. After a 30 mile drive in sub zero temps I rolled in with a ridiculous request: get the window up ASAP. They had the problem solved in less than 30 min and had me on my way.
The staff took the time to chat me up and compliment my relic of a truck.
They turned a miserable ride into a great experience.
This was my first visit to Manheim Auto Repair. I was very pleased with my visit. I had my auto inspected and emissions checked. They were very promt and and professional. I was very pleased with my experience there. I will be returning in the future.
I had oil changed and inspected here. Appointments are easy to book, they provide attentive and high-quality service, the staff is patient, and the prices are very reasonable. Highly recommended!
Great Garage to work with, they seemed honest. My truck went in for oil pan gasket leak. It was fixed, but I had an issue with it. The next day called them up. They told me to bring it in. They’ll check it out and found out That it was something they didn’t do quite right and fixed it free of charge
My car was ready to be picked up in less than 4 hours. Front wipers and a break light was replaced along with vehicle inspection. The staff were very friendly. Highly recommend!!
This shop saved my truck from the grave. I was experiencing the typical frame rot for a 2011 Chevy Silverado and thanks to their knowledge and expertise I was spared from the high cost of a new vehicle payment!
Decent work but hidden shop fees and credit card fees. Also they scratched my wheels in many places taking lug nuts off. Now I found dirty finger prints on interior putting inspection stickers on.stick with dealership.
The guys working here were great to deal with. Honest fellas who didnt try to upsell me like a majority of other places. Prices are definitely reasonable and the place is clean. Definitely going back and taking all the cars from our family!
I cant say enough good things about Manheim Auto Repair, from the moment when I arrived I was greeted and the gentleman up front heard my concerns I was having with car. In an hour they gave me a call and sent me photos of where my coolant leak was coming from. The best thing about it all, was they they were able to get it done that same day! If you are on the edge, dont be give them a call and they will take care of you! 10/10 RECOMMEND. Thank you Phil and the rest of the team!
What a great place this is!! Honest, affordable and wonderful people! Fixed my mini van sliding door and even stayed late to ensure I would have the car for the weekend!!
They were very kind about getting me a great deal on pricing. And the work was done perfectly. I got my window motor repaired and i can finally use my window again and not have it taped up. Yay!
Brought in my F350 for an oil change and they ended up discovering the tail pipe was completely loose and needed to be re-welded. They got me a loaner car for the day and the truck was finished that afternoon. Tom and the crew are really great and I appreciated their kindness, efficiency, and communication.
I brought my vehicle here for an inspection because my usual mechanic was booked up solid for a month and my inspection was out as of a couple days ago. I expected that to be where things ended.
I can say that I was so impressed with the service, the honesty, and the communication of this location that I will be taking my vehicle here from now on. I had to have brake repairs done to pass inspection, and I asked around about the price of it all and had several friends in the car mechanic industry advise they thought it was a great price on the parts and labor overall.
Additionally, the company is military veteran friendly and provides a small veteran discount, which is also greatly appreciated for the recognition.
5/5 would recommend.
I’m very happy with the services I received from Manheim Auto Repair. My husband had always taken care of our vehicles, but hadn’t been able to in the past few years.
So I had to trust the garages I went to but nothing felt right until now. It feels like home and Phil listened to what I had to say. This is the place where I’ll be taking my vehicles from now on. Thanks for a positive experience.
Sincerely ,
Terri Lorah
We were VERY PLEASED with the work done on our A/C unit.....in the Hot days of August. Great price, good and friendly service all the way around.
Yes we would bring our vehicle back for any other work if needed. Keep up the great work. Helene & Pat Roland
First time customer and love how easy it is to book an appointment right online. They called me before doing any work and gave me a price of the cost, which was reasonable. After 40+ years of mechanics my husband can no longer do any physical work to our cars so I wanted to find a garage that was a good fit for us. This is it, thanks!
While traveling, we needed work done late in the day in order to keep going. The owner Phil got us in right away and our machenic Blake got the work done quickly. They communicated through every step and made us feel comfortable while we waited. If this shop was in my area, I would use they exclusively for all work needed on my vehicle. One of the best experiences I've had and saved our trip.
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