This rating is based on customer reviews, inventory size, pricing, and service quality
Overall sentiment for PartsByUs in Manheim, PA is strongly positive, scoring 86/100. Reviews praise professional, responsive staff, accurate fit checks, broad inventory, and fast turnaround with fair pricing; many report quick fixes, smooth orders, on‑time shipping, and parts ready to load—making items easy to find. Downsides: a few serious complaints about failed installs/engines, messy interiors, suspension damage, weak warranty follow‑up, and one off‑vehicle allegation, so consistency varies. Yard organization isn’t clear; waits are generally short.
I had a fantastic experience with Parts By Us in Manheim, PA! They offer a great selection of quality parts at competitive prices, and their customer service is top-notch. The staff was knowledgeable, friendly, and went out of their way to help me find exactly what I needed. The ordering process was smooth, and the parts arrived on time and in perfect condition. I highly recommend them for anyone looking for reliable parts and excellent service!"
So the owner of this company literally stole my airplanes, has a felony charge now, and isn't responding to police... Please don't buy from parts by us
They did an amazing job I would only recommend them!! I tore up my tire and busted my rim, went to them the next day and literally that next day I got my tire and rim replaced. Such a fast process and didn’t take long at all. 100/10 recommend.
Everyone at PartsByUs was super helpful and responsive from the start. Jr. did a great job explaining what they had available and making sure the parts would fit my car before I purchased them. They were all ready when I arrived and he carefully loaded them into my car. All parts fit as promised. I definitely recommend this company!
Great customer service and great value on used auto parts! Very fair prices, good quality and very trustworthy. I would highly recommend PartsByUs. Thanks!
Professional, fast and friendly. That there is hard to find anymore. Partsbyus went above and beyond to help us here at ER Auto Repair.
PARTSBYUS ROCKS!
My Nissan Maxima 2003 needed a new engine because my engine was burning oil and most shops wanted to charge me way more than the value of my car and I was going to have to cut my losses and just junk the car but this shop saved me thousands and thousands of dollars for the job and the cost never went over 1k. My Vehicle runs like new again.
My go to guys for anything car related. If Hector doesn't have it he will do his best to get it. See for yourself don't just take my word for it. 5 star service all the time.
Was visiting the Lancaster area for the Memorial Day weekend and my truck broke down. The guys at parts by us got me in and out with no worries. I highly recommend them. Thanks again guys
Bought a transmission for 2002 LINCOLN continental and installed by them ! I keep my car pretty clean .went to pick it up there was grease EVERYWHERE INSIDE MY CAR . 2ND IS IT HAS AIR RIDE SUSPENSION DIDN'T THINK I WOULD HAVE TO TELL THEM THAT THERE IS A SWITCH IN TRUNCK TO DISABLE IT WHEN YOU LIFT CAR UP . BUT LESSON LEARNED . IT ONLY COST ME 300 MORE TO REPLACE THE SHOCK THEY BLEW OUT AN THAT WAS GOING THE CHEAPEST WAY TO FIX IT BECAUSE I JUST SPENT 1100 SO SHOULD'VE DONE ALL WORK MYSELF
I had my brakes done here and if it wasnt for them i might have been in a serious accident they noticed my axle was busted. They gave me a great deal thank god and they let me make payments towards my bill. The employees were great kind and very helpful.
DO NOT USE PARTS BY US! This place is a joke. I bought a jet ski motor from them and it did not run and they would not fix it or warranty it. they kept my jet ski for weeks and did nothing but break a tail light on the trailer which they did not even tell me about. do yourself a favor and go someplace else.
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