What clients say about BRAT Tire Disposal in Johnstown (PA)
Would give 0☆ if I could. PD called it in (I am from 3+ hours away and don't know the area or any tow companies - yet), while waiting I made some calls (weekend) and got a recommendation for a couple shops from the dealership and my insurance agent, found one with a restaurant nearby where I could wait on a ride and maybe charge my phone (almost dead at this point). Tow company showed up, I requested they tow to that shop I was recommended, told them I'd pay the fees out of pocket, was told "No problem, we can take it there". They then (after strapping the car and I was going with them to the shop with my car) changed their mind for the first of many times, lied (first of many) saying the bodyshop doesn't let them drop cars off (the shop said otherwise). They took me to the impound. Once there I was told I could grab my things and soon as I was done they'd take me somewhere themselves that I could wait for a ride (again a lie). Grabbed my 4 things I needed for a couple days (wallet, keys, gym bag, work bag - took 20 seconds max) and they took off, left me stranded god knows where in Johnstown, in the cold, not dressed for it, with a dead phone. Avoid at all costs (I had no choice). Do not use. Ever. Auto shop said they do this all the time to people. I would sooner push my car uphill barefoot over fire ants than let them hook it.
Very rude and not informative at all! I asked two questions and was given one word answers. Also told the man I was out of town that’s why I was calling instead of coming down.
Found ourselves in a pickle where my dad's car was towed and impounded while he was in the hospital. They were very helpful and accommodating considering the situation. Some good guys there.
I called and the man I talked to on the phone was EXTREMELY rude. I have never had an interaction like that with a professional business before in my LIFE. I was honestly speechless. I don't know how they can run a business and talk to customers in such way. Disgusting.
The driver was true to his word on arriving in a timely manner and treated me like a person. He didn't "Manxplaining" or (because I'm a woman) treat me like I don't know anything.
Also liked the music choice he had playing.
The one guy that works there talks down to women. He is supposed to know at least a little bit about vehicles, well he completely stripped the lugnuts on our vehicle to the point that now they are stuck. I do not recommend. If I could've given 0 stars I would have.
This company is ripoff artists if they want your vehicle they charge you a astronomical fee to get your car back if you can afford it if not the keep your vehicle and hold the contents of your car you get your title they lied and kept my cbr last year saying that the officer said not to release it till I got the paperwork upto date knowing by then It cost more than it was worth to get the motorcycle out of impound I talked to the officer he never said that and the impound lot had no legal ability to do as such
Website
