WM - Laurel Highlands Landfill in
Johnstown (PA)

Professional, safe and placed container where we wanted it with no problem

We have enjoyed WM services for years. Very Happy.

I really like the app. I appreciate them sending me updates when a holiday or bad storm will affect my pickup day. Price is competitive if you live in an area where you can choose your service provider.

Pay more than most of my neighbors who use another contractor But would be very slow to change Great service, courteous employees, don’t limit to their one can, leave no mess behind good people

We requested for our recycling container to be emptied. The truck showed up and never emptied the container. Six days later and still no resolution to the issue.

Missed my trash pickup 3 times now. Every time I call they say not sure what happened but there’s nothing we can do until next week. Pro disposal somehow was better

Took a truck load of construction materials here today. First time. The scale house guy was great and made this really easy. Very affordable. This will be my go to for trash disposal.

We have the BEST Waste Management Driver around (Chico). Very pleasant and customer service is a plus to him. Treats us with respect and dignity. Do not want to lose him. Not happy with the pricing been a customer for 33 years and just a little to high.

Your very dependable you always pickup when your suppose to and you always give us time to make a payment when we need the extra time thanks for understanding

I love the service I’m receiving. Great company and I have recommended them to my friends and family.

Waste management is the best trash company I've dealt with. I had an experience where a neighborhood kid ran his mother's SUV into my my trash bins on purpose. Waste management staff was so nice and talked with me through the shocking event. They even bought new bins right away and took the smashed ones. The gentleman who picked them up was so very kind and he even asked me if I was ok. That type of kindness goes a long way after drama like that. The only reason I switched was the price. My development went with another company. But I miss Waste Management and highly recommend them. I will never forget their kindness.

Waste management services is well worth going with they won’t let you down for services, kind, friendly, and courteous workers excellent rates compared to the quality of other companies excellent choice to go with

I discontinued service with your company in August yet I keep getting billed for a small balance. The initial charge for removal of YOUR TRASH BINS was removed but apparently a late charge for not paying the fee to remove YOUR TRASH BINS still lingers. I spoke to a supervisor on November 15 and she said she would take care of this. Apparently she removed the charge for picking up YOUR TRASH BINS but neglected to correct the late charge. I did receive some response to this review but I can’t locate it. My service address was 9 Patrick’s Court, Ocean View, DE 19970. Please take care of this $13.50 charge. On another note, your website is the most unhelpful one I have ever encountered. Just try to find a phone number to actually talk to someone. It’s impossible. I have left messages on your voicemail regarding this matter but to no avail.

Very disappointed I received my recent bill and it was doubled in price, received no warning or notification. Will be changing companies. I can understand an increase but for my bill to go from $89 to $179 is absolutely ridiculous and unacceptable.

They go out of their way to help. Life is busy and sometimes we forget they make sure they get the can and empty it. The guys are polite and nice. We appreciate them.

I had to look elsewhere for trash pick up ax you increased my bill close to double was only my husband and myself I have another local company and only increased by 10.00 shame had been a satisfied customer for years on a retired person budget now just a shame always paid my bill on time too heard others had to switch due to the crazy increase

WM was very easy to set up for a dumpster. The people were very nice helpful and professional. They gave me the best options to fit my needs. On time with delivery and pick up I could not ask for better service.

WM doubled the fee for our community and showed no effort to negotiate with us. We signed with Blue hen for half the cost guaranteed for 3 years. I had a -$136 balance according to my last invoice but had no way to talk to someone because they no longer had my account # or address because I had stopped service.

I dislike this company so much. They are too large and you are just a number! They raise their bills annually without notification. The worst part is trying to discontinue service. I recently sold my property and they want to charge me $300 to pick up their equipment! This is ridiculous especially since it is just a tiny 2 yd dumpster and they OWN it!!

WM service is always spot on. Our driver is wonderful. The truck comes as promised & if there is a delay it’s communicated ahead of time. Also, when I notice one of the bins may be a bit rusty on the bottom, when I call to report it a replacement is delivers quickly.

Told a pickup truck load was 40 dollars by wm on the phone. Over a ton more . Was not a ton not close. Told it would be 70 dollars flat rate for pickup... Had no choice but to pay . Could not take it home. It's clear no one knows what is going on. Just rip off who ever you can as much as you can... the wm way

I have had a good experience at this landfill up until recently. I work for a family owned garbage company and i dump trash here often without any complaints up until i was approached in a very unprofessional manner for mistakenly cleaning out some left over trash in the wrong spot after dumping. One of the workers there who i was told was named jeff who runs the dozer approached me with a very poor and unpleasant attitude and told me if i did it again i wasn't allowed to come back. This could have been said in a more polite way instead he was very rude about it. Maybe there should be a sign stating designated clean out area so this wouldn't have happened.

Too often you do not come on the scheduled pickup day, and I do not receive any notice until the evening it was supposed to be picked up..... making the late notice immaterial by the time I get it. Other than the above mentioned issues, all is well.

Drivers are super cautious and always wave to my kids in the back yard. Let me tell you my kids love garbage trucks and when they wave it just makes their day and that is all they talk about. They are efficient and just have outstanding service!

We have the best trash collectors. Always polite, smiling, waving hello. Always put trash containers back upright instead of throwing them across lawn. Thanks for the great service!

Always reliable and willing to accommodate requests. They truly try to make their customers happy and they always inform you ahead of time if there will be a delay due to holidays. Been with them for 12 years now.

The people who do the pick up are fantastic. Always on time, professional, and always leave the area in good condition. I have only praised for the service itself. I have had difficulty communicating with the billing department and getting extra services scheduled and coordinated correctly.