Rob's Automotive & Collision Center in
Bristol Township (PA)

Got a full flat while driving to college with a car load of suitcases. Mike Rosato arrived in the town truck in less than 10 minutes. He was calm, kind, and professional. He put on the spare and told us where to go. He is clearly an amazing and caring person and exactly what we needed when even AAA couldn’t get to us.

We worked with Orlando. He is amazing and super helpful with everything. He goes above and beyond to help you and answer your questions and concerns. His team and towing team especially John are amazing with their service. I would highly recommend their shop. Great work and I am super happy with their patience when it comes down to understanding why their customers are frustrated.

Phenomenal Experience!!! I cannot give this place enough accolades. After sustaining rear end and wheel damage to my beloved Porsche 911, I was so happy to be referred to this Porsche Certified Collision Center. My initial contact with Shivahn was friendly and reassuring. She gathered all the necessary intake info and set up the claim with my insurance carrier (State Farm). From that point on, Orlando oversaw the entire repair process from start to finish. He was OUTSTANDING!! He advocated on my behalf relentlessly with the insurance adjuster ensuring that the car be restored to its original condition. He continually kept me abreast of the status of the claim and repairs as we awaited delivery of parts from Germany. Orlando is "THE MAN", a true gentleman and perfectionist. What started out to be a dreadful evening in September turned into a rainbow of a day in October thanks to everyone at Rob's. If i could give 6 stars, I would.

Mike, who towed my car, was super sweet. I was kind of in shock after the accident, but he comforted me by chatting on the way to the shop. Also, Dorna (not sure on the spelling) handled my case, got us a speedy repair, and gave a very fair price.

Great service. They were able to fix my car after an accident perfectly.

I am very grateful for Rob’s towing. They arrived in a very timely manner. Michael was awesome, very friendly. He took great care of my car and I couldn’t be more pleased.Thank you!

I have used Rob’s for over 15 years-great people. Recently, the roof of my pickup -which was painted about eight years ago-had an issue with the clear coat. I went to Rob’s and they stood behind the provided guarantee and warranty. Great experience. Thanks.

The whole experience was fantastic. Chris Ross was great though the process. My truck is back to the original. Thank you so much appreciate you people.

I can’t say enough good things about Rob’s Towing and Auto Repair. I recently found myself in a tough spot when one of my company vans broke down unexpectedly while we were on a tight schedule. We were far from home and didn’t have a go-to mechanic in the area, so I took a chance and reached out to Rob’s based on their great reputation—and I’m so glad I did. From the moment I made the call, their team was responsive, professional, and genuinely helpful. Despite having a packed schedule, they understood the urgency of the situation and got us in on very short notice. Not only did they diagnose the issue quickly, but they also had the van fully repaired and ready to go that same day. They only charged me for the Tow which was highly affordable. I was amazed—not only by how fast they worked, but by the quality and transparency of their service. They kept me informed every step of the way, explained the repairs clearly, and treated the vehicle as if it were their own. The atmosphere of the shop was great. While waiting, I had a chance to walk through their showroom, and it was like stepping into a time capsule of classic automotive history. They had an incredible collection of beautifully restored old cars on display, each one in pristine condition. You can tell the team at Rob’s doesn’t just work on cars—they truly love them. The showroom added a whole other dimension to the experience and made the time there genuinely enjoyable. In a world where good service can be hard to find—especially when you're in a bind—Rob’s stands out as a business that truly cares. They went above and beyond for me, and it turned what could have been a major setback into a smooth, even enjoyable, detour. I highly recommend Rob’s Towing and Auto Repair.

When a ladder was dropped on my Boxster I was referred to Rob’s by Porsche Cherry Hill. Rob’s did an excellent job. Orlando was fabulous to talk to and kept me informed & updated. Price was more than fair! All the office staff were very professional. It’s like nothing ever happened to my car. Thank you so much Orlando and Rob’s Collision!

John came and picked us up nice and speedy when we broke down on the turnpike. Not only was he super friendly and helpful, but he helped keep us calm with his humor and all the great work he did. Great service, give that man a raise!

iI had a great experience at Rob’s . Everyone at the body shop is pleasant to deal with right from the front office staff and my estimator Chris . They make the whole process seamless and the best part is their attention to detail and they return the car in immaculate shape . Chris goes thru all the details with the customer and explains patiently the work being done . The shop technicians and Chris are very knowledgeable and work on all cars especially high end like Bentleys , Porsches etc Overall. i highly recommend Rob’s and Chris has been really fantastic to work with. Thanks guys

I am very grateful to not only Rob's Collision but especially to Adorna. Adorna is kind and well experienced in collision service as well as understanding what the driver is going through. Everyone here is friendly and understanding and non-judgmental. They are helpful in more ways than I even thought possible and they don't hang on to your car, they get it right to you as soon as possible. It was truly a seamless experience. They gave me peace of mind and a beautiful, clean car back. Thank you everyone at Rob's Collision Center in Bristol.

Phenomenal service and work. Chris took care of my vehicle and saw to it that it was returned to me like new.

We were in a horrific accident with our 2020 Porsche Cheyenne It was in perfect condition prior to accident . We contacted Porsche and they recommended Robs The final result delivered to us was perfect and flawless Would highly recommend manager Ed He got it done and was so responsive To our needs Would highly recommend him as your contact Thx so much the Georgettis

Rob’s Automotive and Collision claims that their customers mean everything to them and that they strive for excellence in everything they do. Believe me when I say, THEY DO. After picking up my custom-built 2025 BMW i5 on October 31st, 2024, I was gutted when another driver hit my passenger side less than 48 hours later. As soon as it happened, I reached out to my dealership for advice, and they recommended Rob’s Automotive for top-quality, BMW-certified repairs. From my first appointment, Chris Ross and the team showed genuine empathy and professionalism. They assisted me with insurance matters and patiently answered every one of my many questions. Chris’s transparency, expertise, and kindness alleviated a significant amount of my stress and instilled confidence in their ability to deliver outstanding results. When I got my car back, it was flawless. The paint matched perfectly, all features functioned as expected, the attention to detail was impeccable—so much so that even the dealership couldn’t tell any repairs had been done. It's rare to find service providers who genuinely care about their customers and uphold the promises on their website. I am extremely grateful for the exceptional experience I had with Chris and everyone at Rob’s Automotive and Collision. While I hope not to need their services again anytime soon, I wholeheartedly recommend them to anyone in need of auto repairs!

Staff were very helpful and friendly. The woman at the front desk helped us with the process of junking my totaled vehicle. She informed me of all my options and made they made the process quick and easy!

I have never written a review before. I want to share my recent experience with the Rob’s, so you can judge it yourself. Back in 2017, Rob’s fixed my 2017 Mini Cooper JCW. It was rare-ended at traffic light and the damage was significant. But after Rob’s work, none of my friends could tell that the car was involved in a bad accident. I relocated to Asia two months ago. In order for the car to be examined by the government inspection center, I need information of the car and some technical support. With no places I could turn for help, I tried calling Rob’s from Asia with no expectation that I could solve my problem. I was astonished that the original services advisor, Chris Ross, not only recalled who I was before I finished introducing myself after 7 long years, he also went extra steps to provide a solution within 15 minutes. Without his help, my beloved car would end up in a junkyard here. Rob’s not only knows how to fix cars, they also know how to take good care of their customers. Thank you, Chris and Rob’s.

I was stranded on the PA Turnpike for about two hours while talking to a tow truck company that was only worried about taking all my money and not helping me but then the PA Turnpike guy name George along with this guy named Rich From Rob’s tow truck company, they helped me realize that I was being scammed Cold and home safe even though I lived about 30 minutes away and the price was very affordable and it was amazing and I got home safe. I would like to thank this company.

After reading these reviews I do agree with the people who have stated that the color of their skin is an issue. The work on my car should have come to less than $500 but they charged me double. Second, he started yelling at me on the phone, I really hope nothing goes wrong with the car after this unpleasant experience, that would have to go through BBB or credit card company? Do they have insurance to cover their blunders?

My girl got into an accident and got towed by robbery towing, I mean robs towing! They try to charge her over 1k but then so called gave a discount that added up to 700 and some change, still excessive for a car that was only towed 10 minutes up the road to they’re shop and was only there for a day so the charges would of been 200 but instead They will hit you with any fee they can think of if they so much have to breathe they will charge you just for that. A winch fee when proper procedure to loading a car on to the flat bed requires the winch to be used, a winch fee only should be used when a car is stuck in mud or ditch which they’re are none of that on 95. A cleaning fee which not once the guy never pick up a broom cause it was nothing to clean. I try to talk man to man with the owner but he must of been on his period cause he was loud and crazy on the phone but hiding in person when I went to see about my refund he promised on the cleaning fee at least

I had my vehicle towed here for an accident and they incorrectly billed me. Upon calling on the phone I talked to Chris Ross and advised him that he put on my billing statement for "Winch-Out: EXTENSIVE" 250$ fee. My car was not stuck in a ditch, sand, or mud. Chris said he does not make those pricing and I have to call Greg Cassidy. When I called Greg he stated that $250 fee is for the car being pulled onto the flatbed of the towing truck which did not make any sense. Furthermore, they incorrectly charged me an additional fee of $150 for cleaning but there was no debris from the accident. Greg said he would refund me back only $150 for the cleaning fee but would not refund me my 250$ for the false winch out service that was never provided! Its a week later and I still have not received my refund or any refund. Please be aware of what you are paying for especially if your paying out of pocket they tend to add unnecessary fees on your invoice. Make sure you get a detailed receipt that breaks down the pricing. It is a shame that I have to file a complaint with Better Business Bureau. Gregory did not help out instead he wasn't making the situation better by going back and fourth with me over the phone about my money. If I could've chose where to have have my car towed to, this would have never been the place for me.

Rob’s Automotive and Collision is THE BEST. We have an all aluminum car and when our car was hit… our car dealer said Rob’s is the only place to go because they are true Professionals and multi manufacturer factory certified for repairs. Boy were they right! Rob’s was super thorough with the car and we got it back looking like new. There was no frame damage, but lots of superficial and these guys are capable of doing it all. Dealing with Eileen (the receptionist, Kori (initial contact) and Chris at the body shop… you couldn’t ask for better people to deal with. I give Rob’s a SOLID 5 stars!

Excellent workmanship and unbelievable customer service. This company and its people are truly exceptional. They have done a lot of custom work and collision repair work for me on both of my Porsches, and I couldn’t be happier with the results. In a world where Customer Service seems to have diminished overtime, Rob‘s automotive truly stands out among the rest. 12 stars out of 10.

I had my car fix at Rob's Automotive & Collision Center and they did a fantastic job!!! I had bodywork done these folks are good at what they do! I will upload the pictures soon ☺️ Thanks again Rob's Automotive and the staff who made it so pleasant and easy when picking up my car. Special thanks to Adorra who is in charge of the auto body and collision department. I appreciate the quick return of my car being fix. I didn't have rental insurance so I was paying out of pocket. ? But I appreciate them working with me and the speedy repairs they are definitely five ⭐⭐⭐⭐⭐?

Highly recommend I can’t say enough good things about Rob’s Collision. Evita who was my first point of contact, Orlando in Service, and extra five star for Justin Thomas who flatbed towed my car to the shop and back. Going above and beyond is a rare quality nowadays. DO NOT HESITATE TO TAKE YOU CAR TO ROB’’S THEY ARE TOP NOTCH!!

I had damage to my 2019 Ford transit-250 I had left a five-star review recently I have found out that my back door was not put together properly. I had to take it to Fred beans Ford to get it fixed properly they did not do it correctly putting it back together. So I have changed my review. Also they took a very long time to get this vehicle completed this company is just okay they do have a lot of bad reviews and dissatisfied customers but I have to say the actual paint work they did was good. I always try and leave the most exact review that I can and be honest.