Rob's Towing & Hauling in
Bristol Township (PA)

After a major snowstorm I was stuck on the side of the road and honestly stressed. Mike R showed up and helped a ton—super knowledgeable, calm, and willing to go the extra mile. He turned a bad situation into a manageable one. Huge thanks to Mike R, highly recommend.

Called in for a tow truck 7:30am on 1/21 I hope the calls are recorded because Stephanie answered the phone and I was shocked of how rude her introduction was. She lacks professionalism and I honestly didn’t even want to continue with their service due to her behaviors, this made me not want to deal with them ever She’s literally a liability causing the company to loose customers.

My daughter recently experienced a flat tire while driving her car and a driver for Rob's Towing saw her on the side of the road and pulled over to help her. She said this guy, who she referred to as Big Mike, was very professional and kind and helpful and had her tire changed within minutes. If all of the employees at Rob's Towing are anything like this Big Mike, I can confidently say they are running a top notch outfit over there

My car broke down on New Years Day. Through Jeep the wait was almost 2 hours. I called Rob’s and they were so nice and honest. They told me half an hour and they were there in 35 minutes. I was super impressed at that. Elliot was the driver that came. What a great kid. I had my 7 year old with me and he was so good with him. Explained what all the buttons were and just all around very kind to him and me. The experience of having my 1 year old car with less then 30k miles break down in 20 degree weather sucked, but my experience with Rob’s helped make a bad situation slightly more pleasant.

To say expensive, it wouldn’t be a complaint but rather a description of the tow industry in general. They got me out of a jam, they were friendly, apologetic when they ran a little late and honest. In the end also the charges were reasonable and not over charging. Glad i got my equipment off of the road on an icy night.

Big Mike from robs came to my location quick,and his service and communication were on point.i would recommend robs towing for anyone in trouble that needs this service!

My tow truck driver Gary was the best! Made what could have been a very stressful experience super easy and helped this girl out! Trustworthy reliable and surprisingly timely! Great experience! Thank you Gary!

Robs will be my go to shall we ever need tow help again. Miguel was respectful and a very responsible driver. I had over an hour ride with him to the dealership and the conversation was also great. I would 10/10 recommend calling robs !

We used Rob’s Towing for a big project at a housing community and very impressed with their professionalism, organization and speediness. Extremely FAST and efficient when loading cars while being mindful/respectful not to cause any damages. Samantha in the office is amazing! Her attention to detail, quick responses and planning made it all possible. Big thanks to the team at Robs Towing!

This whole operation is ridiculous. The tow looked so unsafe. The cars is stored in the buddies dirty junkyard after towing and was forced to use them fron turnpike. If you want to get anything from car you have to drive to 2 locations. The dirty junkyard is impossible to find.

I called for service and asked the total of cost to jump my semi, but was told they wouldn't know until work was done. The guy came, jumped my truck and was done. Job took 30 seconds. I fill out credit card info...and get bill for $645.40 (3 hrs labor $180 an hr., service call $50, tolls $20 and state TX $35.40). If I would have known all of this ahead of time then I would have reconsidered. But hey! You live and learn. If you decide to use Rob for anything, then make sure they explain the ins and outs up front, or you may find yourself looking perplexed.

We broke down on our motorcycle last night and the woman we spoke to said about an hour, well the driver was there way sooner. Extremely nice and made sure we got our bike and ourselves home safely. I didn’t get his name but give this man a raise!!

Excellent service! I got a flat on the Turnpike at 6:00 AM. I paid over the phone. They got a truck out to me in 25 mins. The driver was very nice and did a great job. Thank you Rob's!!!!!

One of their tow truck drivers ran me off the road. I was tryin to merge onto 309 like I do everyday, and this guy thought it would be a good idea to speed up so I couldn’t get on. As there was another huge truck with a shipping container on it in front of him, he left me nowhere to go and ran me into the shoulder. He then proceeded to roll down the window and blow me a kiss. Was probably the most ridiculous driving act I have been apart of. Thank goodness my daughter wasn’t in the car. Then when I proceeded to call the company to tell them what happened they asked for a truck number. I didn’t have it because I was a little focused on not crashing into the railing instead of lookin for the number. I told them what road, what time and what they were hauling and they still told me they needed more information. Terrible company and terrible people it seems. I would stay far far away if you see them on the road!!

We had to have our 40 ft. Motorhome towed this past weekend. We were in a campground in Dorothy, NJ and we needed it towed to Freightliner in Bridgeton, NJ. I was so worried about how the tow truck driver was going to get the motorhome out of our space and around 2 pretty tight corners and over railroad tracks to get on the main road. Joe was our driver and he was EXCELLENT! I can't say enough about his professionalism and knowledge to get us towed out and to Bridgeton. The owners if the campground were watching him and were also amazed how he seemed to do it and not have a problem. Thank you do much Rob's Towing and Joe...you are the VERY BEST! Thank you!

My experience with Rob's towing was nothing short of professional and thoughtful. I wish I remembered the employee's name...for the owner, please share my praise with your 3rd shift employee who came to Lancaster on 6/8 at 2:00 AM. My Tesla Model Y has a dead 12v battery unexpectedly at 9:00 PM in Lancaster, PA. Having my Tesla towed was a major concern just because so many things can go wrong. A 3rd shift employee came out from Bristol...arriving at 2:00 AM for me. Even though I was exhausted and not the best version of me, he was polite, answered all of my questions, and was amazing in how much care he took to not damage my car. He explained what he was doing and why. He even shared things that would happened that may feel unexpected to me but are normal and wouldn't damage the vehicle. It would have been super easy for this guy to do so much less and just get the job done...but in a time of semi-crisis for our family he showed compassion because he could. I'm really hoping not to need towing in the future, but I'd be super comfortable using this crew again if their other employees are anything like this guy.

From beginning to end, Rob’s was a god send. Holiday weekend, on the way to the lake, the boat trailer axle blew out on a busy road. After calling another local company & being laughed at, I called rob’s. Samantha worked through the issue with me over the phone & had a veteran driver out in less than an hour. Driver Jim called and asked a few questions to prepare his tools before coming out. Jim got the boat and trailer loaded safely & got it in the water for us. He was extremely professional, empathic & just a very nice man. I thought for sure this was going to be a lengthy and complex rescue but Jim breezed through it. I will not use any other tow company.

My car was in an accident in 2022 and Robs towing was the company that came to get it. I surrendered the totaled car to them and went to go clean out my things from it (it had been sitting in their gated lot for a couple days) When I got to my car, i found it to be completely torn apart. Glove box and center console ripped through. Documents and trash through everywhere. Items in the trunk in the front. And they stole all my tools I had in the vehicle. The person at Robs who went through my car even left their own gloves in the passenger seat. When I spoke to the manager, he was extremely aggressive with a “what do you want me to do” attitude. He said he’d look into it. He never did. This experience was so terrible that i’m writing this review 3 years later because It still haunts me

I have had multiple experiences with robs towing on both personal and commercial levels as always they are very professional! My most recent experience was in the beginning on November. I hit a deer on 295. Vehicle was totaled! I called robs to tow it away and within ten minutes a nice gentleman came out! The next day first thing I had a phone call from their claims team which handled everything start to finish! It doesn't matter if it's towing, repairs or collision...... robs is the first number to call! Thanks again!

I locked our only set of keys in our only car on a Sunday. I called Rob's Towing & he was here in an hour, just like he said he'd be. Once here, he set to working on safely getting my car unlocked & when he was done he gave us advice on getting just the barrel part of the key made so that at the very least we can open the car door. Super friendly guy, VERY professional. Would definitely reach to anyone!

I was involved in a 8 car Accident on I-95 on 9/20/24 and Robs Towing picked up all of the vehicles involved including the Box Truck that caused it. Their crew was soo courteous and efficient I was amazed. It was like a well orchestrated symphony of Tow trucks weaving in and out of wrecked cars picking them up like something you would see in a movie. KUDOS to all of the drivers for their professionalism and efficiency. You never want to have to call a tow truck but if you do, THIS IS THE COMPANY TO CALL!

I had my vehicle towed here for an accident and they incorrectly billed me. Upon calling on the phone I talked to Chris Ross and advised him that he put on my billing statement for "Winch-Out: EXTENSIVE" 250$ fee. My car was not stuck in a ditch, sand, or mud. Chris said he does not make those pricing and I have to call Greg Cassidy. When I called Greg he stated that $250 fee is for the car being pulled onto the flatbed of the towing truck which did not make any sense. Furthermore, they incorrectly charged me an additional fee of $150 for cleaning but there was no debris from the accident. Greg said he would refund me back only $150 for the cleaning fee but would not refund me my 250$ for the false winch out service that was never provided! Its a week later and I still have not received my refund or any refund. Please be aware of what you are paying for especially if your paying out of pocket they tend to add unnecessary fees on your invoice. Make sure you get a detailed receipt that breaks down the pricing. It is a shame that I have to file a complaint with Better Business Bureau. Gregory did not help out instead he wasn't making the situation better by going back and fourth with me over the phone about my money. If I could've chose where to have have my car towed to, this would have never been the place for me.

Lived in the area my whole life and I've always heard Rob's was overpriced so I never used them. I decided to call and they not only gave me the best price but they were the only ones that would come get me within an hour let alone the same day. The guy who picked me up was awesome and took good care of my truck. I will definitely use them again.

Literally the best experience I could have with a towing company. I broke down by the airport at 330am and ended up giving you guys a call. The dispatcher was on his game and had Ed on his way to be before we even got half way through the conversation. Two blinks of an eye and Ed was here to hook my car up and take me to my destination in NJ. He was very professional and respectful. Completely reasonable price for the situation I was in and the time. The fact I could get an instant response at 330am shows that these guys are on top of their game. Thank you for helping me in my time of need!

The truck took 3 hours to arrive (bringing a new wheel / tire, replacing a fractured wheel, I had no spare). When they finally showed up, the driver had no lug wrench. Had to wait another hour for another driver with proper tools and they had me back to life.

In Germantown section of Philly, Rob’s tow truck driver Chase hit my 2 week old brand new car and crushed another woman’s car behind me with the car he was towing but didn’t properly secure to his hitch and it swung around totally uncontrolled. On top of this totally unnecessary and avoidable damage, the owner told his employee to ask to do the repair work on our cars instead of going through insurance. Laughable.

Hopefully I got the names right Ronaldo and carl were great! I was in a jam as my shift cable dislodged and I needed a tow. They were quick, polite and very helpful in getting me back on the road. Robs is my goto towing company from now on. If you need good service I say goto them.