NAPA Auto Parts in
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Address:5071 Dixie Hwy, Fairfield, OH, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:45014
Working Time and Location
What clients say about NAPA Auto Parts in Fairfield Beach (OH)
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Called to check inventory on a part and associate who answered said oh we were walking out the door we are closed! So why answer?!
Sep 03, 2025 -
I bought a battery here 5 years ago. I am not a mechanic. I thought my car needed a battery. I bought it. Put it on the car. Car didn't start. The issue wasnt the battery. I got off work early today. Came with my reciept to get it refunded and was met with the worse attitude. I understand you don't have a return policy. That's fine. We don't you being rude. We live and learn. It was his condescending attitude. Unless you are a mechanic i would recommend you don't come to this NAPA. They should have made that clear. His exact words were "Would you like it i tried to bring you something for a refund that's been used" You work customer service, do better. Now if you're a mechanic. I'm sure this place is great. But if you're just a comsumer, i would definitely go somewhere else.
Aug 01, 2025 -
Mike went above and beyond helping me with an issue with my brakes. Never buying a car part anywhere else. If you actually want to talk to people that know what they’re talking about instead of teenagers making min wage then go see them!
Jun 12, 2025 -
Service was excellent! I wasn’t sure what exactly I needed, Mike offered amazing help and got me in and out of there within minutes, with the right parts and guidance on how to install.
Dec 18, 2024 -
Air filters have such a mark up. No wonder the dealer always wanted to install them.
Oct 06, 2024 -
I've had my personal difference of opinions here but the staff is knowledgeable and it's a bit of a throw back to modern parts super stores
Jun 03, 2024 -
I need a new battery. They tested my old battery and replaced it in minutes. Such helpful and speedy service.
Jan 18, 2024 -
NAPA is great on car parts and prices. Cheaper than Autozone. May not have everything like Autozone but for basic parts, you can't beat their prices.
Jul 12, 2023 -
Great to get anything you need for your vehicle, good staff and service.
Apr 25, 2022 -
Guys working here are friendly and helpful. Always trust Napa to have what I need with good quality for good price. Servicing a 3500 turbo diesel, another v8 4x4, 2 backhoes and 3 zero turn mowers they havent let me down with anything yet and even if they have to order a part its relatively quick.
Mar 22, 2022 -
They always' get the parts right ! The guys seem to really know what they're do'in. Also' their parts seem to be better than others ! Thanks guys 👍
Nov 14, 2021 -
Amazing service!!! Went to Auto Zone 1st for a battery and was treated very poorly just because they did not feel like installing a battery. Plus they acted like they have never seen a Hyundai car battery before. Went to this Napa, meet Rob and he was incredible! Super nice, battery was same quality of the AZ store and was $70 cheaper and Rob was more than happy to install this battery. Plus he had it done in 5 mins. Thanks!!
Oct 23, 2021 -
Napa in Fairfield and Hamilton are highly recommend very good guys work there they're nice and polite and very knowledgeable and car parts tractor parts and any other part you might need
Sep 13, 2021 -
The folks behind the counter are pretty nice and offered solid advice on where to find parts that they did not carry, as well as on what they had in store
Jul 02, 2021 -
The employees here were top-notch amazing! My car was having a heating issue and I pulled in trying to fix it myself... They came out and did it for me. I ended up getting antifreeze\ coolant. And they helped me tighten a clamp. Five stars in will definitely return even though I'm from Indianapolis.
Apr 23, 2021 -
Great customer service great employees great Americans. My kind of store. Highly recommend this store.
Apr 02, 2021 -
Best Napa in Cincinnati besides the sister store in Hamilton. Mike is the smartest guy I know, and trains his staff very well. Only person I’ve seen answer multiple phone calls and help multiple customers at the same time, he is a very knowledgeable professional.
Dec 20, 2020 -
I love this place. Been shopping at NAPA since I started to drive more than 40 years ago. They usually have parts you can’t get at other auto parts stores just call around prior to going to any auto parts supplier for the best price, value & quality. NAPA always rates high on quality but can also be much more expensive on some items while other stores are more expensive than NAPA. So shop around.
Jul 25, 2020 -
Had everything we needed. Even suggested parts we didn't know we needed. So glad they did. When we went to replace the alternator, we realized the a/c belt needed replaced...
May 14, 2020 -
Most knowledgable staff in Fairfield. They quickly helped me diagnose an issue and helped me get my car back on the road. Excellent customer care goes a long way. I will be back in the future.
Feb 24, 2020 -
Best parts company anywhere around.... Very knowledgeable. Mike and his crew have been taken care of me almost twenty years.... I couldn't be more satisfied
Dec 07, 2019 -
Super helpful staff. Guy was very personable and was able to get what I need so I was on my way fast. I will be back for my odd tool needs.
Nov 20, 2019 -
Mike and his staff always treat me like I'm important. Very helpful, knowledgeable with quality parts. I grew up in a NAPA store with my father, and I just love the memories.
Feb 01, 2019 -
Great guys there when I got ready to leave my truck wouldn't start and they came out and try to help me get started I'm for to long it was the starter but I had to different people come out and try to help me that's what I call service
Jul 10, 2018 -
I have been going here for over a decade. Always helpful and have everything I need in stock. Highly recommend you spend your money here.
Dec 26, 2017 -
Mike, the owner was very helpful and really knows his stuff. He helped me find the right part and made me feel at home while in his store
Nov 21, 2017 -
Friendly, knowledgeable, helpful! They have your parts, or get them in fast! They also make hydraulic lines! Big plus!
Jun 22, 2017
Nearest Junkyards to NAPA Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked