Pfefferle Tire & Automotive Service in
Fairfield Beach (OH)

Great service. Kind, friendly and helpful staff.

First time in a long time it felt like a mechanic shop cared for and priorized its customers. Incredible service and fast work.

Had a great experience. Quick, friendly, and they communicated with me about everything! This was my second time using them and both times I've had the same experience.

These guys know what they’re doing! Everyone was so kind, and we cracked jokes on the phone. 1000/10 recommend. I’m so happy with how quickly everything was finished, and I didn’t even need to kick the tires. I knew they were perfect!

How to change my appointment twice that day. They were very accommodating. They're very friendly and did a great job on my vehicle's air conditioning.

As a female I felt I got friendly and honest service! My feelings were validated and they listened to me when explaining the problem. They were able to find and fix my ac issues that another place was not able to. Very trust worthy mechanics! Thank you so much!

Pfefferle tire and auto service are Above the Rest! Honest Professional very Experienced Great Honest Service and pricing! So Blessed to have this Team take car of my vehicle! Thanks Pfefferle!

Pfefferle is very professional, honest, and will never do you wrong. I have been back in Fairfield for about 7 years now and have taken my car to Chris and his crew many times and they always do a top notch job. I highly recommend them for any auto service or tires that you need.

Pfefferles' is fantastic! Their employees are so kind and take the time to walk you through everything and answer all your questions. I also really appreciated how transparent they are with their pricing. I will definitely be back and will recommend them to friends and family! Thank you so much!

Great service! Pfefferle has always explained what is needed to repair my cars or to get them running safely. They provide the estimate up front so I can make the best decision as well. I appreciate their service and time.

I recently had my tires rotated at this fantastic, family-owned tire and auto business, and I must say, the experience was top-notch. The service was exceptional; they not only rotated my tires with precision and care but also treated me like part of their family. The warmth and personal attention from the staff made all the difference. If you're looking for a place where you'll be more than just a customer, this is definitely the spot. Highly recommended!

I had to use another gmail account because I wanted to leave a newer review. I grew up helping my ASE Automotive Master Technician Dad work on cars. In doing so, he taught me a lot about what we were working on - and more importantly how to treat customers. He taught me to treat everyone like your own loved ones (the good family lol), treat everyone with kindness, and treat everyone with the respect they should give you. Pfefferle Tire & Auto is the ONLY place I have ever found that felt like I was going to the shop with my Dad. Everytime I go there I feel better and better about my decision to support them. What I really love, with all my heart, is the way guys like Chris Goff speak to all their customers. I listen to how they speak to people (especially women because some places will take advantage of women) and they've never given me cause to doubt how honest they are. If you want a shop where they treat you like a normal human being, are honest and helpful, and do amazing work for a good price - go to Pfefferle. Support a small business like this, so the big chains aren't all that's left.

I had a great experience here. I listened to the car and not my sticker, not a good idea. They did a thorough check and I walked out with a great running car! The best part is I understand why, what to do next time and the price can'tbe beat. Lastly, the staff is incredible. Nice, honest and got the work done quickly. Hoghly recommend!

I came thinking my vehicle needed brakes and ball joints. They replaced the brakes but the ball joints were fine. They had the opportunity to make an extra repair, but did not take advantage. I very much appreciate their honesty! I will be back.

This was my 5th visit to Pfefferle Auto Service with my 2015 Rav4 & 2020 Subaru Crosstrack. They have provide excellent care for both my wife and I each and every visit. Their prices are good and there work is done with care. When I leave with my car, I can be sure they said what they did and did what they said. You can't beat that!

I have a 79 Trans Am and was worried about where to take my classic car to be worked on had tires installed and also a fuel sending unit in fuel tank and a heater core that was leaking well Roger took great care of my car and I wouldn't hesitate to take it to them again! Thank you guys great job!

I came back from a one year cross-country adventure needing everything (brakes, rotors, tires, shocks, struts). They were friendly, helpful, explained everything and charged a fair price. My car rides like brand-new. My grandparents used Pfefferle for years and I will be using them from now on.

Because my vehicle is older and has a lot of miles on it, every time I go in for an oil change I plan for the worst. I dropped off my 2011 town and country to Pfefferle using the convenient night drop box and got a call the following day. Again, I was prepared for the worst, as I dropped it off for an oil change and brake inspection, but the representative informed me that the brakes still had a little life on them. It would seem that an automotive service would want to take advantage of the opportunity to rack up a customer's bill, but not at Pfefferle. They assured me that the brakes will need some work down the road, but that it wasn't something that needed to be done right away. It's service like this that keeps me coming back to Pfefferle.

Terrible! Had an oil changed on Saturday morning a while ago customer service was cool but seemed they finished my car fairly quick got home went back out car didn't start. So I Towed to the dealer (Engine locked up) $100 turned into 10k. Never again! I didn’t even return Monday to complain just felt it was time for an upgrade anyways. Be careful here. Some guy with big black rings in his ears was the last person who gave me my keys.

I have used Pfefferle Auto Service for the past 3 years. My first experience was a minor emergency the day before Christmas Eve and the Hamilton location worked me in. I live closer to the Fairfield location so they have helped me with my 20 year old Jeep with all its aches and pains. I trust them to do an excellent job fixing the problems and to tell me when I don't need something repaired. They have my loyalty and my future business!!

I took my vehicle to this shop to have the front-end parts checked. I was called back with an estimate that that was over $2,000. They said it needed 2 control arms, both inners and both outer tie rods and all four tires needed replaced because they are splitting right down the middle. I told them to put it back together and pull it out, that I would come pick it up after work. I had 2 brand new tires put on about 6 months ago. I found a nail in a third tire about 2 weeks and had that one replaced with a brand new tire as well. So my vehicle has 2 tires that are less than 6 months old and 1 tire that is less than a week old....and this shop said i needed 4 new tires because they all were splitting right down the middle...??? I walked in and told the guy I am a truck driver and we had a short polite conversation about being a truck driver. Then I told him before I became a truck driver, I worked at Firestone for 10 years. Then he tells me that the tech told him wrong and that my vehicle only needs 1 tire now. I paid $80 for the inspection, took my keys and will not return to this dishonest establishment. I took my vehicle to different shop and they said it only needs 1 control arm and 1 outer tie rod end.

I wasn't going to leave a review but they sent me an email asking for it so... I brought my vehicle in with it being unable to start. After spending 45 minutes doing diagnostics and charging me $75 they told me that my car was unrepairable and then I should replace it. I had it towed elsewhere. Turned out I had water in my distributor cap. It cost under $50 in parts to fix and then another $20 for a new seal on the hood to keep the water out. I ended up spending more on towing than I did actual repairs. I suspect whoever was working on it just didn't really want to take the time or effort to dig into it. The repair prior to that I had to bring it in three times for a faulty radiator cap. Years ago when they first opened we would always have to take the vehicle multiple times before it was actually fixed and one time we found tools inside the engine compartment. We went to a different shop for many years for our automobile repairs, but alas they closed. I might trust them to do oil changes, but I would want to verify all of the work before leaving. On the plus side, they are always very friendly and professional, and the shop is clean and well organized.

I take all my vehicles to Pfefferle! You will not find a better shop in the area to work on your vehicle! They get the job done fast with quality parts, and a fair Price. They are good group of guys down there. I recommend them To everyone!

Couple years ago I took my car here for an oil change. Told them I only wanted my oil changed. That's all. After 2 hours the guy at the desk came to me. Told me my spark plugs needed changed that the gaps were all different sizes, My brake fluid was bad, and my belts needed replaced. I was 19 an didn't know any better. An didn't know anything about cars. I told him to put my truck back together my uncle would fix all of it at his transmission shop. Cincinnati Transmissions specials. After taking the truck to my uncle he told me my spark plugs were almost new and his mechanic said they had NEVER BEEN REMOVED. You could tell by makings on them from only being tighten. My truck had 30k miles on it. the brake fluid doesn't go bad that fast. An the belt was fine. But they did find that the line to my oil cooler was lose and had just started leaking. On top of all of this they adjusted my headlights. They were pointed down as far as possible. I drove that truck to 160k miles never changed the belt spark plugs of brake fluid. Always follow your owner's manual!!!! I've never been back.

Pfefferle was absolutely fantastic. Took care of our car after it had been towed there on a Sunday. They communicated extremely well and the pricing was very fair! I will definitely be bringing my cars back whenever a repair is needed. Thanks Guys!

Great friendly guys. Quick service. Happy customer! What more can you ask for? Chris is a great guy. Took my jeep in because I thought the brakes were making noise. After a thorough inspection I was told they were fine and needed no work! How about that?!?

Excellent! Steve and his crew are always there when I need them. I can trust every auto service to be done correctly, professionally and quickly. I have never had to take a vehicle back to correct any work they performed. The staff are very friendly and helpful. My family has been bringing our vehicles to Pfefferle for years and will continue. They are a great family owned, local business.