Car Connection Inc in
Fairfield Beach (OH)

Car connection gave us a car when no one else would. My wife had cancer, and the hospital bills killed our credit. They have good used cars with low miles. It was a peace of mind to have a good car with 20000 miles that could get us to work and doctors. The only people I ever heard complain about this place were people who didn't pay their bill. I was never late and never had an issue.

Pushy sales guy, kept asking how we wanted to pay... refused to show the second car I was looking at with our doing the finance paperwork.. Had cash on hand, or could finance depending on the car. Would not recommend that place.

They sold my wife a Nissan Rouge ask for $2,000 down car broke down she gave them $1000 more to fix it car is still messed up .took the car back now they wont give us money back , i'll be there today it will be a big problem when i arrive .

Not a great experience! I am a single mom of 2 toddlers, worked with United Way (a known agency) to help me with my down payment since I just started a new job! United Way could only pay the down payment with card or check and these people turned me down because we couldn’t do a CASH down payment (with them being non profit) and I honestly feel like this was a discrimination act. At the end of the day MONEY is MONEY and you don’t turn someone away because they’re receiving help!

As of 12.07.2023 I am on my 5th car with Car Connection ✨ They have provided me with excellent service and dependable, nice cars. I am currently in a 2023 Nissan Rogue SV with only 5,000 miles; basically a new vehicle ✨✨ Lucinda took good care of me. It was my neglect of my credit that brought me here BUT GOD didn’t allow me to be neglected, but has given me mercy and favor to have a dependable and very nice vehicle🙏🏾 Thank you God💃🏾 And thank you Car Connection Fairfield 🎊🎊🎊🎊🎊🎊

These guys work hard and get it done... Bought and amazing car.took them a couple weeks but be patient and it will get done...thanks Sam shepherd for an amazing experience..

I love car connection. I have leased two cars from them. The first car was 2014 Toyota Camry had it 5 years with no problems. I leased a newer car thus year

Very friendly staff and nice quality newer vehicles

This family owned car lot has good reliable cars and the customer service is 5 star. If you are ever in need of good transportation call Lucinda she will work with you.

This place really took good care of us. We needed a reliable vehicle that doesn't break our bank and they delivered! If you need a vehicle, please see Alina! She was awesome 👌🏾

My son and our family needed a larger vehicle to help with our families needs. We headed into Car Connection and simply asked what we were looking for and left out with the perfect vehicle, low miles and satisfied. If you need a dealership that truly cares and listens, this is the one for you. Ask for Nina. She will take care of you like family. Let Nina Upgrade You!!!!

Poor customer service, misleading and overpriced! I ended up going down the street to Automotive Connection where my car is newer payments are lower and they actually report to the credit bureau ( if only I had found Automotive Connection sooner)

Not very friendly or helpful. Went up the street and purchased a vehicle.

Stay FAR AWAY from these people and be sure you get everything in writing and be absolutely sure you read everything. I had a car roughly 3 years ago and made my payments on time every time I’m sure they can look it up! I had moved out of state having dual residency in two states and continuously making my payments and they show up and tow the car saying I wasn’t allowed to take it out of state. I gave them it back and then they proceeded to tell me I’m responsible for the tow across state lines even though my payments were on time they thought I was going to take off with the car like most of the people do I guess? I got a notification today that they put the tow back on my credit report after 3 years. They will not receive one dime of it and they can pound sand for the tow bill I hope this save some honest working class person a PURE HEADACHE DONT FREQUENT THIS ESTABLISHMENT

They want you to fill out a credit app and get approved and put the car in your insurance before TEST DRIVING!!!!!!!!!! all that before I even know if I like it or runs good.....😒

Great selection of vehicles! Very nice and easy process to get a vehicle.

Always newer vehicles at good pricing actually brought 2 units from them an both whr good. Actually my son has a car from them 2 years now and had no issues

Used cars with low mileage a great place to shop. And the staff is friendly always makes you feel comfortable ❤️❤️

My wife has bought three cars from Car connection without a single issue. I'm on my first car from them, and no issues..The staff are nice and helpful.. I'd definitely recommend them to anybody..

Have nice vehicles under factory warranty. Drove home in new vehicle of choice. Lucinda was very helpful as well as all others involved in the purchase.

i have really bad credit and didn’t think i would get approved. i was in and out of there within 2 hrs and drove off the lot. they were really nice. will do business with them again :)

This is a terrible company to do business with, my granddaughter did business with them and they are con artists. They mislead an lie to people. They over steps their boundaries, and call insurance companies to see how much people pay for their insurance policies. They called our insurance company to see how much my granddaughter was paying cause she is on my insurance an they asked that an my insurance company called me an told me. We have switched twice an they did the same thing with the other ones.

Very misleading; took a day and a half to come up with a very very dumb excuse to deny; they advertise guaranteed credit but that is wrong. It's a long story but my advise is to stay away from them.

Some of best customer service around but the owner will change payment methods and add fees without notice to you. Sincerely pissed off customer

Friendly and helpful. Car prices are on the high end but that's usual for a buy here pay here place.

Was college student looking for transportstion and to start building credit. Happened upon this place and actually bought a vehicle from them with the understanding that they report to credit bureaus. After 4 years having never missed a payment, was expecting to see this reflected in my reports.. but wasnt. Accordig to ownership they never told me that. Right... young and naive. Learn from my mistakes and don't do business with them.

I wouldn't recommend anyone getting a car from this place. They can't answer questions give you the run around and will sell a car to kid without being clear on the terms. Less then 24hrs if you try to give the car back because you'll find out they want help you with your credit but have you lease a car forever and will give you the run around on giving you money back knowing my LAW you got 30 days to change your mind. A lawyer and the attorney general is be called on this company. And a BBB Complaint 0 stars for this company