Fairfield Automotive Service Center in
Fairfield Beach (OH)

Hands down by far the best place I’ve ever been to get my car fixed. Reggie,& Kitty, very personable, took there time with helping me. I don’t know these people from a can of paint , very reasonable… I will be back when the time comes! Thank you for the help& reasonable prices!!

Very friendly, great price with quick results.

I had water leaking into my car and scheduled with water doctor at Fairfield Automotive. Kitty, at the front desk was so kind and personable. I was having a rough day and she went out of her way to make my day better. My dad also came in while dropping my vehicle off and had some questions about his own vehicle. The mechanic was super helpful and gave recommendations on how to repair when he didn't have too. Highly recommend and will definitely be using them again!

Always friendly and the best service ! The only shop I trust to work on our family of vehicles. Feels good knowing they are there anytime we have a issue with our cars. Just call and talk to Kitty , she is the best !

They took care of my problem fast and at a very affordable price. The staff was very friendly and i will definitely recommend them

Amazing experience from start to finish. They replaced my engine quickly with a great warranty and communicated with me often. I am very grateful for this place and would recommend them to anyone!

FINALLY 🤞🏻 A place that actually cares and doesn't try to overcharge you or try and convince you to do extra work that isn't required at the time. They are very affordable, do amazing work, and make sure to explain everything to you (even showing you the bad part). I definitely will be coming here for all my needs. An amazing family owned maintenance shop that is honest and affordable. Thank you guys! 💕✨

They were super quick with an ac recharge. Super friendly at a affordable price. If you are looking shop to do all of your automotive repairs look no further

I called about diagnostics on my vehicle.... She gave me a tip I didn't know. Found it and fixed it in two mins. She is a hero and a queen. Thank you. You got a new customer for sure.

This place is awesome, awesome people that are flexible , friendly to be around and direct got my entire exhaust changed and got my valve cover replacement now my car is good as new prices are reasonable, honest, hard-working that are consistent with you and your vehicle . The mechanics here is awesome people you don’t want pass up they help me pass my emissions test allowing me to take my car off of salvage title to a full rebuilt title great people here

What a great experience when it comes to auto repair. We've had need to visit a couple of times the past month and each time they've gotten us in close to our appointment time, and gotten us back out quickly with everything fixed right. Casey and his team are courteous and helpful, answer questions, and at the end of the day the cost is reasonable and fair. They are our new go to shop for our vehicles.

I have taken my car here a few times now and they’ve always been great. They do good work at a good price. 10/10 always recommend

Fairfield Automotive is the Best. The owner (Joe) is 'old school'... which is a technique that is passed down through generations of 'hands-on' training. I like that! He is honest and stands on integrity, and I feel confident in his expertise. His prices are reasonable and affordable because he genuinely cares about his customers. I recommend this business!

TLDR; shop used to be great, and has a very good reputation prior to sale. Now they scam customers by not completing work and charging for it anyway. Used to be an awesome shop with reasonable pricing and quality work. Used them for several years, and I fully trusted them. Several months to maybe a year ago, Joe (The owner and lead mechanic) sold the shop to his assistant mechanic Casey, I believe. At this point, service has fallen off a cliff and it seems they are trying to churn through all the goodwill they've built in this community over the past years as quickly as possible. It started with being unresponsive to requests for appointments. The receptionist left the company and the replacement they hired seemed totally inept. I then scheduled a used car inspection on my own vehicle prior to giving it to my little sister. I wanted to verify that the vehicle was in safe condition and had no incoming maintenance surprises while she was away at school out of state. They completed the inspection and charged me $170 and reported that everything looked good to go, no issues. This was maybe 3 months and 2k miles ago on my sisters vehicle. Last week, her front brakes started grinding and she lost a significant amount of braking performance. Luckily I was visiting her at school this past weekend, so I took a look at the car. The front pads were down to metal on metal with the rotors. I had to spend several hours in the pouring rain in a college parking lot replacing front brakes on a car that i was told was in perfect condition only 2 thousand miles ago. I'm infuriated that i was scammed by the shop I have trusted since I moved to the area 5 years ago. I do not recommend anyone visit this establishment and I will begin searching again for a new place to take my vehicles for service.

So let me start off by saying I don't normally leave bad reviews. However, this interaction warrants one. I've been a resident of Fairfield for 30 years. I love to support local business. When I called to try and get a quote or an appointment for my cars transmission issue someone answers the phone then proceeds to tell me, "This is a business, quit it". Before I could even say anything back she hangs up the phone. I was dumbfounded. I called back again and got a similar response. I'm not sure if they were getting prank calls at the same time or what (you would think they'd have caller id?) but this is not how you treat a potential customer... With the good reviews of this place I really wanted to give them a shot. With this kind of unprofessionalism though? I'll take my business elsewhere.

I spoke with Deb the receptionist, who is very patient and kind. She helped me understand exactly what was wrong with my vehicle thanks to the technicians who are knowledgeable and outstanding! They identified, prioritized and fixed exactly what was wrong. Car runs like a dream now and didn't cost an arm and a leg... maybe just an arm🤪. But that's ok, because everybody has to make money. Just so you know cash and credit card are acceptable forms of payment. Not sure if checks are receieved, but there are no finance options. You can't apply for a FF automotive card and make payments until the balance is paid off. I needed front struts, rear sway bar links and a right tie rod end. Thank you so much for your hard work and kindness. I'll definitely call you for car maintenance in the future when needed.💜💜💜

I have been going to Joe and Casey for years, and my most recent experience was great as always! Service was fast and Joe and Casey always explain everything to me. I will continue to be a loyal customer, and I'm happy to have mechanics I can trust!

Joe was very thorough in explaining the problems. I'm very happy with his work. First mechanic I actually felt as if I wasn't getting a "quick fix and out the door" experience. He took the time to research the root cause.

Two places told me I had a bad transmission. Joe could have easily replaced my transmission but did some further investigation and save me at the very least 1000 dollars. Thanks for being thorough and professional. A+ service and communication

These are the only people you should be going to for repairs. Joe has worked on three of my cars over the last few years and I’m always happy with his work. These guys go above and beyond every time. Everybody here is so nice and personable. These people are honest and get things done the right way. Shops like this are a rare breed. There really is no reason to give your money to a big chain shop.

Joe, Gina and the whole crew are Outstanding to deal with!!! Super honest about what repairs need to be done vs what could wait so we could plan for it financially! Talk about honest! they always seem to care about you like your family. Very hard to find a shop like this anymore! If your looking for a Good honest shop that wants to take care of you instead trying to get all of your money i HIGHLY Recommend that you go talk to Joe at Fairfield Automotive!

Very friendly, and very resourceful. I came in with a oil leak probably they got the parts quick and fixed it very fast and also great pricing saved me money I ended up buying tires from them. I will definitely be back for future services when needed.

These guys were nice and and extremely helpful. Estimated price of a full diagnostic on my car was 100 and I was only charged 32. They did as I asked and nothing more. Best service ever! Also, I plan to come back for the repairs and nobody besides them and me will ever touch my car again!

They are hands down 5 stars .. I had posted a request for referrals for my daughter's car and They came highly recommended... I have to say they were honest, friendly, patient and understanding. They were willing to work with us on parts that needed to replace versus other parts depending on the cost.. We did get work done there We needed something replaced a couple months later that was under warranty and they did it without hesitation 100%! I feel comfortable sending my teenage daughter in there having them take a look at it and let me know what is wrong with it... There is not a lot of places that you can say that about! Absolutely highly recommend you will not be disappointed!

First time stopping by this service center. I was actually there to help my brother drop off his car. He called and the team had him bring the car over moments later. Joe managed to address the issue same day and had it ready for my brother only a few hours later. He even managed to assist me with a minor issue on my car and give a recommendation for my collision repair, when we stopped by to pick up the car! Great first impression from the team here, and I can see why they already have positive reviews. Will definitely stop here for any potential car troubles! Many thanks!

Extremely friendly staff. I went in to have a one-off project done for my boat. I went in and the owner Joe greeted me immediately. Asked what I needed help with, I showed him what I was struggling with. He took me to the back and started working on removing the stubborn bolt. He used multiple techniques and even taught me a few things I didn't know. I would refer anyone I know to this location. From oil changes to custom jobs. Thank you again for your help and I look forward to working with you again!

I walked in 45 minutes after they opened without prompting them ahead of time. Asked them if they could look at my car as the check engine line turned on yesterday evening. They we're incredibly busy but they were so nice and looked at it. I needed to have work done to try and correct the light so I was told to return back at 2pm which I was happy to do. I turned up at 2 and they working on my car while they were still really, really busy. We waited in the front while it was being worked on. There was a tv and coffee station and clean restroom available just a few feet away. The staff was all very nice and helpful. They even offered an activity for my kid to play with while we waited. Very very happy with the service. I'm glad we found a reliable mechanic just minutes from home. Highly recommend.