Hale's Harley-Davidson in
New Mansfield (OH)

Great folks here, not high pressure sales like many dealers

Great customer service delivery and sales rep.

I truly believe that this is the finest Harley dealer in our area. This shop is very nice. The people who work there are very knowledgeable and professional

Bought my 2017 road king here. No issues. Sales man was friendly. Financing was fast.

Love their parts Dept. Always has what I need and or want In Stock... Makes it very Handy.

"Salesman" I got was snooty and didn't wanna make a deal, just the look on his face when I walked in you could tell he didn't even wanna be there.

I bought a new Yamaha R6 from them in 2005 and a new Yamaha R9 this year. Great sales, parts, and service departments. I Would highly recommend to anyone. They have a large selection of HD motorcycles and gear.

Not friendly staff at all …… Monday morning walked in and 3 feet from lady at county and she didn’t even look up or say hello….. all the way to back used restroom and walkout out nobody said anything…..

Nice selection of New and used Harleys. Customers service was friendly and parts dept had the item I was needing. Will return for more parts.

Omg!! Nicest Harley shop i have visited Family ownef for over 45 yrs. Owner ..Lee is awesome. Has a family collection thats by far the best ive seen Best collection of clothing for men and women,lots of goodies to look thru. Cannot say enough about this store and owner. A diffinite must stop

Brian was awesome, gave me a great number on my trade in and everyone in the store was awesome. Took about 1 hour from me walking in the door to riding home on my new bike. I cant say enough about this dealership. I'm in central ohio with 2 other dealerships just miles from me, I'm glad I made the trip to Mansfield. Customer for life.

This is the best Harley dealer in the state and maybe the US. The sales and service department are great to work with. They always have a good inventory of new and used bikes to choose from. The motor clothes department is well stocked also. Just had the bike in for service and full inspection before the riding season really kicks in and they found an electrical issue I was having with minimal billed hours for such an issue.

Amazing service all around the board from Hales! Recently picked up a 2025 Yamaha MT09 from them and have been very satisfied with every aspect of the sale, from getting all paperwork done quick and easy to answering every question I had. Thank you ?

I had been looking for a used bike more conducive than my 99 lowrider for long trips. I had looked at a few from private sellers and wasn't impressed with what I saw. I thought I would wait for Hale's to get something in that would meet my need. The got a 19 Road King that I really liked and made the purchase. I felt more comfortable dealing with Hale's than a private individual after my long search. Shout out to Bryan Nelson for making it a seamless experience.

Oh, I got my motorcycle back from Hales Harley Davidson, about a month ago. Now that I had it back I have been noticing little things wrong. Like the new 16 inch ape hangers that were put on it or scratched and pitted I do not know if they’re just cheep or used. Had the fenders painted they came out nice. And after arguing with the service guy, John for five months and $5000. I don’t think it was worth taking my motorcycle there. they all her Lee seems like a pretty straight up guy. But I don’t think I will be doing any business with them anymore. But there are a lot of good people working there and I guess I should know that one bad apple spoil everything. Not happy with the service department at all.

salesman was great. listened to my needs and what I wanted. Went over different types of motorcycles and prices. After talking with him for about 1 hour I knew what i wanted. Great salesman, very nice parts and maintenance personnel. The young lady in clothing was exceptoional when showing you different tyjpes and styles of clothing. Great job Hale's Sports Center personnel.

First multi dealer I went to, but Harley strong

We've bought 5 bikes from hales collectively over the last 20 years. Nowhere better to buy a bike. Jeff (now retired) and JC are some of the coolest salesmen on the planet to deal with. No hassle buying process and always greated with a smile and a handshake.

I was treated like family when I bought my first Harley. My wife loves the bike and she even likes me as a friend!

I highly recommend Jc he will hook you up with a perfect match everytime! Love everything about this dealership from the motor clothes to the selection of bikes to the staff always making you feel welcome and remembering faces And even names return customers. This is an amazing team

I went into Hales HD just looking at what they had on the floor. I spotted the only 2024 Roadglide they had, and I knew I had to have it. Bryan (the salesman) introduced himself, He walked with me throughout the showroom floor, looking at new 2023 Roadglide ST models, and a few used Roadglides they had answering questions i had. But I couldn't stop looking at the 24 Roadglide. So, 45 mins to an hour later, I was out the door heading down the road on my new 2024 Roadglide. Hales is an MSRP dealer, so no surprise price hikes when you get down to filling out paperwork. Bryan texted later that night and a few times throughout the week, checking to see how I liked the bike. Honestly, I have never experienced that kind of care for its customers from any other Harley-Davidson dealership. 500 miles into owning the bike, and it's nothing but joy. All of the staff in every department were nice and helpful and willing to answer any questions you had. In my opinion, Hales Harley-Davidson gets an A++. I will highly recommend Hales Harley-Davidson to anyone. And I look forward to buying another bike from them in the future.

Everyone here was great. Walked me thru EVERYTHING. Easiest purchase I’ve ever made on anything. I’ll definitely be back on my next purchase.

Very nice folks who work here. I broke down about 10 miles north of them in the middle of nowhere, I limped my Moto guzzi cycle car to them and was given a couple hose clamps and a screwdriver to fix it! Then I was shown to the bathroom to clean up and offered a cold drink! To be nice to customers makes sense, to a non HD rider shows real character! Thanks again!

Like always Great customer service in any department. GREAT bike show today.

Smaller selection of Harely gear, bikes, tin signs. Large variety of T-shirts. Great sale today. Fantastic staff, friendly n helpful. Thx Hales.

Perfect the young lady that helped me was amazing and very patient with me I was very specific with my needs and she got it as perfect as she could for me I have bad ear problems and this helmet fits and cups my ear perfectly so it doesn't have all that weight on it I was so afraid I was gonna have to have 1 custom made didnt get her name I dont think but thank you so much I can ride again with my honey thanks to you

Nice Harley dealership. Easy location off Rte 30. Plenty of parking. Everything is arranged nicely. Been here with some buddies to buy bikes, never purchased one here myself. Only problem I had with the place was there was probably 15 customers in the store and 1 other person besides myself had a mask on, when Ohio made it mandatory to wear one. Grossly overlooked by the staff.