Not much to say on this one The staff was extremely helpful gave me everything I needed plus picked up a pre-purchased online order, double checked nothing was missing so thank you advance Auto parts in Budd lake.
This store is one of the best advanced auto parts stores I've been in. went into this store and was helped by Hannah G was very helpful in looking up parts I needed and finding them and always has a great attitude when I’m in the store and goes the extra mile if the part isn’t in the store to help locate it and give a date of when they could have it by
Fantastic people great pricing and the most upmost professionalism in this building ive been shopping with advanced for quite a while but this place is by dar the best hannah and aislynn are great people they got me the parts i needed
Worked with a gentleman here over a battery I’d bought at another store a year ago. Was having trouble and went back to the original store, where they weren’t helpful and told me it was fine. After going to an auto body where they told me the battery was bad I went to this store.
The worked actually listened to what I said, and while his machine said the battery was mostly good, he actually paid attention and offered to charge it to fix the few readings that were off. He did all this free of charge. After charging the battery had worse readings! Acknowledging that something weird was going on with the battery, and that it shouldn’t be doing this, he got me a replacement battery under the warranty.
I really appreciated how he handled everything, especially as I was pretty heated after having dealt with multiple failed starts and conflicting info from the other store and the auto body shop. He handled it well and fairly.
Highly recommend at least this individual. If I have more issues I’ll drive the extra 15 minutes to go to this store.
They were very helpful even when I gave them the wrong information because I didn't know they looked up the license plate number found the year and got me the right part
Went here with my dad on August 30th 2023 to pick up New rotors and brake pads for my car. Easy parking, and easy in and out. Highly suggest to order in advance online, and select in store pickup. It was ready as soon as we got there. Person was very friendly, and handled our pickup order well. We did have one closer to us, but they only had front brake pads in stock. So we had to come here for the rest.
Went in for some oil. Ended up grabbing 2 slightly different kinds of oil. Luckily the cashier was paying attention and I didn't walk out with the wrong one. I appreciate the help
First time in the store and will be visiting again. I googled the rear windshield wiper I needed and before purchasing, Ben looked up in the computer for one with the right recommended clip. Ben is awesome, saved me time and offered to help me put it on which I never would have expected. Very good customer service, friendly, clean new store and is very well stocked.
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