Robert Green Chrysler Dodge Jeep Ram in
Monticello (NY)

I have never had a better dealership experience than Robert Green Chrysler, Dodge, Jeep & Ram. Siobhan and Todd were honest, excellent and a pleasure to deal with. They were able to get me an amazing deal on a truck and I couldn't be happier. I highly recommend stopping by for your next vehicle purchase.

Awsome place, services great , associate's Are great and love that Robert

Probably the worst dealership I've ever been to poor customer service almost 3 hours waiting when they stated 30 to 40 mins max , purchased extended warranty on my truck 80.00 extra a month told was good at any yes ANY Chevrolet dealership they are trying to say no and I need to go threw where I purchased truck lmao what a joke place was a mess . Take your vehicle somewhere else trust me make the drive .

Worst dealership when it comes to selling u a car they will tell u everything you want to hear when it comes to service or repair something they treat u like garbage Service manager needs to get fired her attitude is through the roof if you dont like your job lady quit… simple as that dropped my brand new grand cherokee a week ago for air suspension issue which went bad car only has 13k miles they did not provide me a loaner first of all my car was supposed to get ready friday according to them its monday they still struggling to put airbags on the car service manager tells me “ my technician fighting with the airbags to go on” why do u guys keep technician that has poor knowledge? Gave this dealership business because i am local but this is the worst decision i ever made i deal with from aston martin, range rover all these high end cars never had such a bad experience with any other brand and dealership im not the type to sit there and write reviews but this lady really pushed my buttons… I WILL BE FILING COMPLAINTS WITH CORPORATE AND I WILL MAKE SURE NONE OF MY NEIGHBORS GOES THERE TO BUY A CAR . SHAME ON YOU GUYS

Can only do partial repairs, better off going to one shop that can do the job from start to finish

Robert green's truck division is a place that goes beyond great service, the service dept. Personal are of top quality and have the highest respect for you and your truck. Believe me, this the place to bring your truck. Thank you all at Robert Green.

I highly recommend Robert Green Chrysler Dodge Jeep Ram. Out of all the dealerships in N.Y. this is the only one I'll go to. My 2nd time buying a Jeep there. Siobhan & Kevin - Thank you so much for making my Jeep purchase so smooth & easy. JoLinda, Bronx, NY

Todd is the best! He got me in a car for far less than any where else, with nothing but professional service!!

I purchased a new 2500 Ram Pro Master with a utility body on it. On my return trip from the South the motor had given me quite a bit of problems. The dealership in the south contacted Chrysler to come and inspect the vehicle to make the appropriate repairs, there we're some questions as to what would be covered I contacted Rob Green who l had purchased this vehicle from and he went to work on it right away, within 2 days time Chrysler turned the decision around and took care of my problems. That's CUSTOMER SERVICE When you are purchasing a vehicle it's important that the dealership stand behind that sale as was done for me. That's the ROBERT GREEN DIFFERENCE !!

I bought my first car here, and several more since. I've been impressed by the team work from sales to service. Good people and fine vehicles.

Absolutely rude. Tried calling about 1 thing, got the run around and their operator was extremely rude. Never got to speak to anyone, never got my question answered. Would never recommend.

After waiting months for another make of American-made vehicle to become available due to supply chain delays due to the pandemic, I discovered that Robert Green's had several reasonably priced Jeeps on hand. Salesperson Jessic Whalen went several extra miles to unite this happy customer with a Grand Cherokee. "We'll do all the heavy lifting," she promised (speaking of paperwork and applications), which she did.

Brought my truck in because the battery would die after be parked all week. Robert greens suggested to buy a battery charger and keeper it plug in to keep the battery charged. They felt my truck wasn’t worth fixing to them or are the technicians only parts changers and don’t know how to diagnose electrical issues..

If you want to buy a vehicle from “regular” people that you can actually have an honest, decent, no-pressure, FUN experience and transaction with, then go see the salesman Richard and the manager Kevin at Robert Green CDJR! I’ve purchased several vehicles from them, and I’m treated like family there. Couldn’t ask for a better place that makes you look forward to getting a new vehicle and not have a pit in your stomach that you’re getting scammed.

Great Dealership. I was looking for a certain Jeep - color/options etc. They happen to have it in stock. Made a great deal over the phone and drove over 2 hours to get it. Best part is there was no issues dealing with this dealership. Everything was ready to sign. Vehicle was clean and waiting when I got there. No typical sales pressure to buy anything beside my Jeep. I highly recommend dealing with Robert Green Jeep if you are in the market for a new vehicle.

Cannot say enough good things about Robert Green ( Siobhan, Todd and Kevin ) 4th vehicle purchased from them in 4 years. They make the process stress free. If you are looking for a dealership that treats you like a customer and not a number, if you are looking for a dealership that doesn't play the numbers game that other dealers do, if you are looking for a dealership that cares about you, then you need to go there!!!! They also offer Chevy, pre owned and a Truck Center.

Ordered a bed liner for my new lease. I was told it would take 2 weeks. At 1 month I was told the bed liner was not there yet. At 2.5 months I was told the bed liner was there but the tools needed to install the bed liner were not there. At 3.5 months I was told the bed liner is not there and they don’t have a ETA. And at 5 months when I requested the money back (because it was built into the monthly payments) I was told I’d be punished when I return the lease because there is no bed liner. And even after that, I still have not received money back. What a bunch of crooks and liars in this place. I see why all of my friends advised me to go elsewhere.

I had the most pleasant experience I've ever had buying a vehicle. My salesman, Richard, and the sales manager, Kevin, were extremely friendly, helpful, and low key. I didn't feel pressured in the least and they were readily negotiable on the price. They handled all of the paperwork and financing quickly and efficiently and the vehicle was delivered on time and as promised, clean and serviced. I even got a jar of delicious homemade pickles from Richard when I picked up the vehicle. I enjoyed talking with him so much that drop in to see him when I'm nearby. If you're looking for a new or used vehicle, give Richard a try. I'm sure you'll have as good an experience as I did.

My 2014 Dodge caravan has been there now for almost 2.5 months. It sat for 3-4 weeks without being looked at. Can't get a phone call returned and nobody knows what is going on. I keep getting told it is fixed and have plannex go pick it up and something else isn't working. I am still making payments on this. They don't Want to help obtain a rental even though we have a trip planned for next week! I have not called Dodge customer service and there are casa managers who can assist withclong term rentals, payment assistance and other things. I am awaiting that call today. The owner Mr. Green stated he wasnt aware of the care manager option and now can't helpcme with a rental. Unbelievable. He cuts me off and says he will call me back and knows I don't have my cell at work so will leave me voicemail messages. Horrible service.

Had a great experience. The lady who took care of us wasnt pushy and she was very kind and friendly.

Used their express lane while visiting from Florida. They got me in and out quickly for my oil/lube, rotation and fuel filter. Great service and at a reasonable price. Dylan, the service advisor, kept me well informed on it's progress. He fully explained the results of the multiple-point inspection to me. I would highly recommend them.

Very nice, people were knowledgeable and they made me feel I was important to them. Will go back again for service.

Great Experience. Drove down from Rochester NY. Shobian was our Salesperson. Even with a bad Strom she was ready and willing to assist us with the Purchase of a New Ram 5500.

I had a problem in my 2015 Silverado had an opportunity to get out of that loan and start fresh with a beautiful 2017 Ram Rebel. Staff here was great no games no pressure they will look for any avaliable discounts your eligible for. I would recommend shopping here for your next vehicle.

Talked to the sales Manager about leasing a truck. Very rude and did not care about my interests at all. She cut me off mid sentence twice and bashed me for considering another dealerships offer

After a long search for a particular Durango it was found to be on it's way to this dealership. The dealer we've been working with phoned this dealer, and found out it was ordered, but not sold. After several phone calls with multiple people at Robert Green, it was decided this vehicle would be ours. 10 days later, my dealer got a phone call saying oops, we were mistaken, this is sold. Now, after 10 wasted days, and needing a vehicle yesterday, we have to start all over. This Robert Green dealership sucks!

zero stars. I took my Jeep in for an oil change. The techs tightened the drain plug so much that it rounded off the bolt and now it is seized on.