What clients say about Precision auto service and repair in Nanuet (NY)
Santana and his team are amazing. Brought my 2009 Volkswagen Jetta for exhaust repair. The location is clean and welcoming. Efficient professional work, honest and reliable.
HE WAS AMAZING! I pulled over and needed oil & help. He helped with it and did not charge. This is a great man& I appreciate it. Everyone should definitely go there!
Called in to install an intake, within an hour I came to the shop (this shop was well maintained and clean unlike others) and the service took less than an hour to install, price was reasonable and fair, would recommend to anyone, and will be coming back for more business.
I can’t say enough good things about this shop, they treated me with genuine respect and clear communication, they took the time to explain what was wrong with my vehicle in a way I could actually understand, showed me the worn parts and gave me honest options without any pressure .
The repairs were done quickly and my car now runs smoother than it has in years . The shop was clean, organized and welcoming which immediately built trust .
Just had a satisfactory experience with Precision Auto Repairs. Reliable mechanic services. Provides thorough analysis of the problems and explains well what needs to be done. Honest and quality service.
Stay away from these scammets. Brought my dump truck to fix it. They lied that they drove the truck for 30 min and left it running. They said they fix it which is total bull shit. Drove for 30 min and got stuck in the road. Stay away from this shop they don't know.what they're doing. They will scam you.
I had a problem with my toyota prius hybrid system, they said they needed to change the water pump, I said ok they changed it and said all the problem is solved, then again I had the same problem with the hybrid system after 4-6 days, I went to the service they looked at it again and said you need to change the batteries of the car for 1600$, I asked the service are you sure you will fix the problem? They said yes, it's definitely the batteries, I gave my last money to fix the problem of the car and start working on it, so they changed the batteries, I paid 1600$ and after 4-7 days the problem with the hybrid system appeared again, I went to them again, they checked it and said there is another problem, you have to pay again to change something, I asked them to return my batteries back as it was not the problem because it was not solved, they refused to return the money, I then went to another car service, they checked it and said that a friend of mine said you need to change the batteries. I think to sue them for cheating customers. I do not advise you to fix your car in this service !!!! You will waste your time and money in vain .Service does not bear any responsibility for their work and spare parts .That makes this service non-professional, irresponsible, and dishonest .
I drove from the city to visit this shop because I have trust issues with mechanics in the city. I was basically a walk-in and immediately told him what was going on with my car about a boost leak and they were able to fix the issue and the car runs great again. Highly recommend this shop. And a added bonus, they are bilingual in English and Spanish! - Jean (2005 Subaru Legacy GT)
went in for an oil change and they realized that my front left axel was busted badly. I didnt think it was that bad untill they showed me.. saved me from a bigger future problem. highly recommend them. very professional........ they also have a window so you can see them working on your car, which gives you a piece of mind.
I was a walk-in. I explained my situation and he did an overall diagnostic on my car and gave me an awesome price. I had multiple problems wrong with my car within one day. Everything was completed. Prices are great. People are awesome. Owner is very attractive nice to look at such a sweetheart. Me being a woman, I was scared that I would be taken advantage of, but he gave me a good fair prices. Santana is awesome… i’m very happy and satisfied with the work!!!!!!!! I felt really safe in Santana’s hands. Thank you so much. I will be back if I need you. Novia
I called 03/27/2025 and spoke with who I would assume is the owner or manager asking for a muffler delete he said come tomorrow and we will handle it, that Friday comes and respectfully he said in a nutshell, I want to do the work right and was not able to get the part on time, which I completely understand and appreciate which is one of the reasons I drove from lower westchester county there ( good reviews ), gentlemen stated he will call me on Monday 03/31/2025 regarding the part coming in & install. I did not receive such call on that date but figured maybe due to the rain or part not coming in is the reason I was not called, I gave it 2 days and called myself, same gentleman answered & apologized and stated he will give me a call back in 20 min at approximately 0830 am. I have yet to receive a call. Point is as a business don’t tell a customer one thing that wants to do future business & is driving a little ways away and not hold your word multiple times, tell a customer straight you won’t be able to get it done now so they can move on instead of waiting in the dark.
Very professional and respectful.bery clean, organized and knowledgeable staff. Would highly recommend for any serious repairs. Best part of it all they didn't break my pockets. Thank you guys!
Quick service, very trustworthy, good customer service. Owner was very knowledgeable about potential issues before getting into it & was able to get it fixed very quickly. I would trust them with any future repairs, I would not take my car anywhere else.
Thank you, Ani
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