What clients say about Speedway Towing in Gallup (NM)
highly recommended. great customer service. very knowledgeable employees. CAN'T forget the boss Casey and a great employee Lorenzo who answered all my questions.
They were amazing! Very helpful and kind. Professional, friendly, and help release the stress of being stuck on the side of i40 at midnight. They had us back on the road by 1pm with the new parts in !! So it was less then a 12 hr turnaround once the car was loaded up :)
This company is extremely rude, greedy, and fraudulent—do not trust them under any circumstances. When they agree on an amount with you, and when your car or truck is delivered to the mechanic’s shop, they will also demand additional cash payments. They are very, very dangerous, and you should not trust them at all.
Really good experience with speedway towing. If your truck break down near gallup,NM. 1000% call speedway for affordable price. Jatto call them bahut kat charge karde ah. Avraj logistics.
$350 per day for a storage. They didn't tow the trailer at location that we requested. Their accounting is not working over the weekend so you can not get invoice. Watch out.
I was 400 miles from home on a 4000 mile trip.
The driver showed up, nice, efficient, knowledgeable in his job.
Safely got me to their yard.
Their mechanic diagnosed the problem, fixed it. And I was back on the road before I could get upset about being broke down alone 400 miles from home.
THESE GUYS ARE AWESOME
HIGHLY RECOMMEND THEM TO ANYONE!!
I informed the owner that I was coming from Utah. He got rude right away and laughed and then proceeded to tell me that I should have common sense. I calmly responded and I was just trying to explain my situation and he just laughed.. The owner of this company seems to have forgotten who pays his bills, regardless of whether this situation is our fault or not. I would not recommend him to anyone.
I called to find out weekend storage rates. Whoever answered the call is oblivious. He asked for me to call back on Monday. I asked what’s the difference between today and Monday if he answered the call he should be able to give me an idea of how much it will cost. He just hung up on me. Very unprofessional.
I had extremely unpleasant experience with this towing company. Owner exhibited unprofessional behaviour using profanity and makinlg racist slurs during my interaction on March 8th, 2025.
This type of conduct is unacceptable especially from someone in position of authority..Very disappointed and would NEVER recommend anyone to use. Awful owner.
The business of speedway towing was without question, a positive experience. The owner Casey, was nothing but nice and understanding with my wife and I's situation. Absolutely, no hesitation to make speedway towing, my go to for all my towing needs. Thank you Casey
Julio was top notch! I called, he responded & had me send a picture of our RV to make sure he could do the job. He was even nearby & opted to come take a look so he wouldn't waste our time. He communicated very well by text & phone, explained the liabilities ahead of time but No damage & it got to the repair shop in a timely manner 130+ miles away( even before us).
Thanks Julio & partner! (I hope you fed that hard worker! )
We were stranded with a blowout in town and Julio offered to change our tire. He went home got his equipment came right back changed tire on trailer and referred us to a greater shop. We are so grateful for his kind help
Julio thank you for coming to our aid on 5/20/24 in the Maverik parking lot. We had a blowout on our trailer. And you put in the spare and referred us to A-J Tires. Yes there are still good people in this world 🌎❤️
Julio went above and beyond to provide a professional and memberable experience for me. He was super friendly, communicated effectively and was highly sympathetic in my time of need.
I was allowed to store my trailer at their establishment (for no additional fee) as he continued the tow to Albuquerque.
this business is a scam they told us to transfer 7 pallets it will be $350 and endup charging us $1200. we refused to pay and we made a video of them saying total is $350. they called police and police is also friends with them. we showed police video proof of them saying $350 and police forced us to pay $1200 and threat us. please avoid these SCAMMERS
Speedway towing provides great customer service from the dispatcher to driver. They communicate well with updates on their services. They handle your vehicle with care and make you comfortable and confident about their service with your vehicle. The driver Julio did an amazing job of aiding us in a tough situation we were involved with. Our truck needed to get towed to Albuquerque, NM and Speedway allowed us to keep our trailer at their yard for a couple of days while we picked it up. Keep up the great service Speedway Towing.
I broke down 11 miles west of Gallup, NM. Called a car repair place that called around for a tow truck company for me. Showed up in about 20 minutes. The driver's name was Frank (he was really nice, we talked about Route 66 on our way to the garage) and the price was much lower than expected. He even drove me to an ATM so I could get him cash.
very very rude staf and owner to much over charge only trailer tow . some one hit my triler is back only one side damage trailer is running 15 mile towing around maximum 1hour job the charge $4800 . and the Change load one trailer to another trailer in yard $3400 total $8200.00 . this is a scam business.
I don't understand why people didn't give a good review to this towing service. I had a driver breakdown on I-40 wb in New Mexico and we contacted this towing company. They showed up to our driver within one hour and according to my driver they were very nice, professional, fast and courteous. When they arrived at the shop in the middle of the night they told my driver that they will unhook the trailer from the truck so they didn't have to worry about it in the morning and even asked my driver if he wanted a ride to a hotel nearby or something to get something to eat. Excellent service and fast response time. Price was a bit more than expected but great service.
My insurance called this place for me. The insurance said I would receive a a text message from them. Well I never did receive a text message. I called the business myself they told me they don't text message people. So there is no way to keep an ETA on them. They did tell me it would be 90 minutes well here I am 3 1/2 hour later with still no phone calls no text message and no tow! I've called the business several times of course no one answered. Needless to say this so-called towing business is not worth your time. Please do not use them unless you want to wait around in your vehicle for someone who will never arrive. They don't care about the people or their safety. Terrible terrible terrible service or lack of!!!
Great experience. Very respectful. Was there in 20 min to tow me down the road. Charged me less than the very rude competitor. (Do not use A and A). They are very disrespectful, rude and unprofessional.
Speedway towing, again thank you for your help. Go with Speedway! You won't regret it.
I’m really shocked at some of these reviews. October 13 2018 I called this company to come tow our truck to a shop in Gallup. I seen very professional and courtesy and prompt customer service. Once they got us to the shop they waited for us to gather our things and took us to the motel. And the bill was very fair. They are by no means crooks. I have used wrecking companies before to tow vehicles and these guys I will definitely call again. And for the review about not giving belonging to the unregistered owner it’s against the law. So that just reassured me they’re honest people.
One star is generous. This company is unashamedly criminal with the WORST customer service I have ever experienced, from the tow truck driver to the worthless secretary. Please, save yourself the hassle and use any other towing company in Gallup.
The Owners/ Office Staff were rude and dismissive. They only allow the Registered Owner of the Vehicle in to collect their belongings from the vehicle. Just so the person is not taking parts from the vehicle that was wrecked in the first place(DUH). I guess people have done that before, IDK...
These guys were great, I had to have my truck and 5th wheel towed, they got there quick, had me safe and towed into Gallup in no time. Was less than expected and very nice guys. Would definitely recommend.
This company is the real meaning behind Highway Robbery. They charged us an absurd amount to get our trailer fixed. $1840 to be exact. And did not do a good job! Our trailer breaks went out on the way home after they worked on them. The line broke that they hooked up because they used hard line from the front to rear axle when they are supposed to be flex lines. Oh, and they didn’t even hook up the other rear caliper. So I left with 3 breaks. Also, they put 3 new radial Chinese tires on, when it had bias ply tires. So I have 3 radials and 1 bias ply tire on the trailer. You are not supposed to mix bias tires with radials as it says that right on the radial tire. I would not use this company ever. They replaced a hub and the spindle with the torsion arm. A hub is $60 and a spindle arm is $100. 3 new tires are $350.
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