Towed my car but wouldn't let me take it out. I tried to pay the amount the worker/owner promised but he lied and when I tried to explain my situation he said he'd sue me for not paying the towing fees.
Great people. They gave us a great deal on towing our rig. They also gave me a ride to a hotel that was 45mins from where my wreck happened. Would recommend for anyone needing a tow.
Finished my shift at work and realized I had a flat, didn’t have anyone else to call so I called Dueces towing and spoke to Robert. He reassured me he would have it done ASAP and he did. Quick and reliable would definitely recommend!
Robert is the absolute best tow truck driver ever I was passing through and got a blow out and he was the only company who answered and came to rescue me and taking the car right where I needed! If anyone is in a Gallup New Mexico and needs a tow this company is by far the one to call
After spending a Night in my camper on the side of the Road I was grateful for Deuces to rescue me with a new tire & rim. Punctual. Very professional & even gave some juice to my battery that was dead from leaving hazards on all night.
Driver ran us off the road!!!! No reason. The person in front of us was slow. Flashing his lights in our truck and ran us onto the shoulder. Need to reevaluate your drivers. Do not recommend
The guys at Duces towing were so great. We broke down out on a rural road in AZ, they came and towed our car to New Mexico, found the parts we needed and got us back on the road as soon as they could. Super friendly, family run company. Would recommend to anyone in the four corners area
5 Stars. Higher if I could. Our rim exploded 5 miles off of the NM border. These guys were quick to arrive, and got us to Delta Tire within the hour. Me and my family are very grateful for you. Thank you.
THESE GUYS ARE GODSENDS!!!
We were driving down I-40 just inside New Mexico when we blew a rim. Not a tire. A rim.
They worked with us patiently while we tried to figure out where the hell we were so they could come to us. Three stressed, scared people from Wisconsin trying to keep our shit together during a moderate crisis.
They were friendly, understanding, polite, and their prices were very fair. They towed us to a mechanic in Gallup.
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I never got their names, but if they're reading this, we are SO grateful!! May good karma come your way. Thank you so much
A+++++++ We Broke down on way back to east coast, they came out quickly with 2 trucks and took my car and family back to Gallup. Next day, I thought we were all good, but car blew head gaskets. They came back and got us again, offered to store our car for up to a week while we got everything situated. GREAT GUYS. HONEST, FAIR, RESPECTFUL AND HELPFUL. LOOK NO FURTHER!
Terrible customer service, I already verified that my car was there and yet they want more documents that’s none of their business. They even said themselves “we know it’s your car but we need more proof” like what more proof do u need😒. They stand there and tell me “we have all these cars in our lot and your car is taking up space too” 🤨 aren’t you a towing and recovery company? How is it my fault that you have that many cars in YOUR towing yard? Quit being so money hungry and work on ur customer service skills!
Returning home on my third trip between Phoenix and Kentucky in just three weeks, my truck failed 38 miles east of Gallup, just 259 miles from my final destination. I was pulling my 27 foot travel trailer and had never felt more helpless. I called Dueces towing, which was recommended to me by AAA even though I was not a member of their roadside assistance plan. I’m 74 years old, traveling alone and I’m broke down beside two lanes of 75mph traffic. I was very uncomfortable with my circumstances and didn’t even have a milepost number to work with. The owner and his son found my location, separated my truck and trailer and towed each to an r v park in Gallup as the temperature was approaching freezing. I was very impressed with the efficiency of the towing service but I also discovered these were very personable men who seemed genuinely concerned for my welfare and my property. I do not wish such a breakdown on anybody but if your journey brings you near Gallup and you need towing, call Dueces.
Efficient knights in shining (tow-truck) armour.
On I-40, a few miles east of Gallup, New Mexico, our pick-up truck (towing our 5th wheel trailer) overheated. We were able to park in a small turnout on an exit ramp. My husband called CoachNet, our roadside assistance.
Two hours later, Deuces Towing & Recovery showed up like knights in shining armour with two gleaming white tow trucks: a flatbed for our 4WD pickup truck, and one with a 5th wheel hitch for our trailer.
As it was late on a Saturday afternoon, CoachNet could not find a mechanic to fix our truck until Monday. We had to book a campground for the weekend within ten miles of where we broke down. Thankfully, we found Red Rock Park in Church Rock, New Mexico, just east of Gallup.
Robert and Lorenzo of Deuces Towing towed our pickup and 5th wheel to the campground and settled us in. They went above and beyond their duties and took a quick look at our truck for us. They could not find the problem, but it was nice of them to try.
Both of them were polite, efficient, and took good care of us. We were in a safe place until Monday.
Monday morning, Robert and his partner of Deuces Towing took Bob and the pickup to AJ Tires and Service in Gallup, New Mexico, where our truck was fixed. A great big thank you to Robert, Lorenzo, and Deuces Towing & Recovery.
Deuces provided exceptional service. We are on a cross-country rv trip. Our truck broke down, and we were towing a 5th wheel. Robert and his son responded promptly to help us. Each vehicle was towed separately. They advised us on a campground and towed our trailer to the campground. Robert also helped us find someone to look at our truck. Robert and his son are very professional and personable. If you are in need of these services, I highly recommend Deuces. They go above and beyond just towing your vehicle.
Fast! Nice! Stranded just off a ramp w a flat tire! Too flat to drive on. Vehicle packed for 6 month trip, plus 6 pets. Towed to a local tire shop. Definitely recommend. We're a retired couple and felt safe and fairly dealt with. Thanks again guys!
So funny story, family is driving from Missouri to Arizona. We are about 15 minutes from the border of Arizona and we hit a pretty bad pot hole and our tire gets blown in New Mexico. They came within 5 minutes and towed our car to the nearest tire service station. Extremely helpful nice guys that were very understanding. Even called an extra ride since we are a party of 5 and no room in the truck to take us. Side note this happened about 20 minutes ago and now the tire is getting changed and I’m writing this review! Love you😘
Thank you for the quick response. My phone call was picked up on the first ring and the response was professional and fair. We had a complicated issue that involved replacing a tire on our rim because our rental didn't have a spare! Duces showed up after hours and helped until the job was done and we were on the road. Thank you! Professional, polite, and caring.
Super friendly and quick response time! He showed up at our hotel less then 10 minutes after calling. He gave a sense of a master of his trade with quickly and safely getting my truck loaded even with the wheels locked. He promptly offered us a ride and recommended a great mechanic shop to get us fixed up. 10 out of 10 recommended this towing service!!!
Robert and his crew were a God send! They couldn’t be more kind, caring and prompt! We are 2000+ miles from home when an axle broke on our travel trailer and we were stranded. They were compassionate about our situation and made us feel like we were looked after! They made all the arrangements and got us back on the road and homebound! Thank you so much Robert and the crew I can’t thank you enough! Highly recommended!!
Friendly service! We broke down pulling our camper in 10 miles from the AZ/NM border on I-40 ... they were the only NM towing company who would cross state lines and go into AZ to get us. (Believe me we called towing companies for about 5 hours) They brought a truck to carry my truck and pull the camper to the repair shop.... they also brought another truck for my family to ride in.
Thank you so much for your excellent service and expertise used in getting our car out of the ditch. Kindest gentlemen and service ever! We would highly recommend them to anyone!!! They had difficulty finding us because of directions. They left several messages on our phone trying to contact us but because we only had satellite service we couldn’t get the messages. They continued looking until they found us! Can’t begin to express our gratitude to them!
Absolutely stellar company! Super friendly and made a stressful situation much better. My husband and I were stuck with a flat on I-40 outside of Gallup. Robert and his partner picked us up and took us to our hotel for the night. They came back next day, sourced a tire and replaced it so we were on the road in good time!!
Robert and his crew were an absolute God send! My husband, mother, infant and dog were stranded on Hwy 40 after driving cross country for the last 5 days. They went out of there way to take us to a safe location. Our insurance company directed them to drop us of in a town that had only a gas station with food. Once again, we would have been stranded there….without a working vehicle and our camper in tow. They not only made sure we were at a safe location, they waited until they knew we were okay. Their service was friendly and they went above and beyond in a very stressful situation. We would highly recommend their company to anyone in need!
I recently used Deuces Towing company to tow my car, and I was very happy with the service they provided. They were very friendly and professional, and the towing process was quick and efficient. The driver was knowledgeable and took extra care to ensure my car was towed safely. They even provided me with a detailed receipt of all the services they provided. I would highly recommend this towing company for anyone looking for a quick and reliable tow service.
Kind, courteous, professional, and reasonable. I was in an accident on the interstate and this family owned and operated company took great care of my vehicle and have been extremely thoughtful, professional, and courteous to me through the whole process. You can trust these fine individuals with your vehicles at any time. One of the best experiences I have ever had with a towing company. These are great people and I am very grateful that they were on the scene when I needed them. Thanks Duces!😁
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