B&R Auto Wrecking in
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Address:4540 Smiley Rd, Las Vegas, NV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto wrecker
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Website:
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Zip Code:89115
Working Time and Location
What clients say about B&R Auto Wrecking in Las Vegas (NV)
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I had a very good experience with them Julie was so very helpful and knowledgeable she has a very good working knowledge about all the parts and things answered all my questions and was patient because I had a lot of questions she has great customer service skills very helpful I'm very professional
Jul 29, 2025 -
Ordered a 4.3L v6 from them. They seem very nice and give you options before they try to sell you something. Motor comes in a few days, will update when I get my engine. I feel pretty good about my purchase from them so far. Update! B & R did us no favors, we should have looked closer at what we were receiving! We got the engine and it was NOT drop in ready at any level. Bolts missing everywhere, oil pan cracked, the motor was taken apart at somepoint before we received it. Had no choice but to open it up, 3 of the 6 exhaust valves burned, no compression test was ever done. This was not a running engine despite being told it came from a running vehicle. Should have just rebuild my original engine and saved a thousand dollars on a core engine at best.
Jun 17, 2025 -
Just spoke with Timothy out at the Corvallis location! Man you guys are exceptional customer service! Timothy was great very knowledgeable friendly and got my parts I needed very quickly even sent me pics to make sure it's what I needed! Thanks again Timothy and everyone at B & R auto wrecking!! Top notch! Not to mention great warranties you won't get from the other guys. Used you for years when anyone I know has a problem I know you guys can handle it !!
Apr 29, 2025 -
I have used B&R several times for used parts. Chase H. has always been helpful. Things don't always go perfectly, but he always does anything he can within reason to make it right. Great customer service! Thanks Chase
Apr 01, 2025 -
Absolute shit show of an operation. Ordered a fender, paid right there over the phone and was told Friday for it. Guy text me to let me know they would have to damage the fender to remove it but says he’s got the one coming from California for me. Never heard anything, couldn’t get ahold of a single person etc. walk in the store, guy looks it up and says yeah sorry, we are going to have to cancel for whatever reason he told me. Communication is the biggest thing to anyone. Here I have been sitting for 5 days waiting for this fender to get my truck to paint. Will not recommend nor will I ever shop here for parts again.
Mar 17, 2025 -
If I could give it no stars I would. I was in mesquite Nevada visiting my parents when I thought that I would save myself some shipping and cruise down to Las Vegas and look for a dash piece for my car. The website told me they had the piece in stock, tried calling the location but got put on hold for about a half an hour before I gave up. It says you can walk in and get service if you're in person. So I did just that, the guy at the front counter told me I was at the end of 100 person line, but I was the only one there. Why you would advertise that you could come and get your part and then discourage folks from coming in once you have the person there. Drove 140 miles for nothing, not sure how this place stays in business.
Mar 17, 2025 -
CONSUMER WARNING!!!! WE paid for a rear axel our business is in Salt lake city Utah ,we where told that the part would be ready in 1 hour after we made payment. WE made the payment in full and sent our driver down to Las Vegas to pick up the part because it was urgent , I driver showed up and there was never a part available because a staff member made a mistake (Matt) We drove over 450 miles to pick up this part .. They refunded our money but took no accountability for their mistake we asked for reimbursement of our cost of fuel they declined and because of this lack of accountability we will never do business with this place again Trust is everything and we do not Trust your organization we have been in this business for 40 years .We have never experienced the lack of communication and poor customer service .. They flat out could care less about accountability .. YOU HAVE BEEN WARNED ALL BUYERS BEWARE!!
Mar 04, 2025 -
We bought a replacement door for our truck from BNR auto, we worked with Ryan out of Oregon, who was really nice, knowledgeable, and full of information. We picked it up in Las Vegas and Shannon at the front was just great, by the way they have a really beautiful gray cat, named Smokey! We were in and out in 10 minutes! THANKS!! If you need quick answers definitely email, it’s way faster then trying to call :)
Feb 05, 2025 -
B&R wrecking has literally everything you need for a great price, I needed a window due to someone else breaking it and my dealership wanted to charge me 800$ just for the window and labor and I nearly had a heart attack. I was recommended to B&R by a friend and I’m overly excited about the pricing they gave me 158$ for my window that was surprisingly already tinted so I didn’t have to worry about having a semi fish bowl window. So that was a plus. Also the clerk was super nice and super helpful along with his special assistant. The cutest cat I’ve ever seen. He was so adorable so sweet. Absolutely loved him. If you need any affordable parts B&R is definitely the place to go.
Feb 04, 2025 -
Great customer service! I found the exact things I was looking for and all for a good price.
Jan 14, 2025 -
Amber at BNR auto wrecking is a A plus sales representative...she's polite...see take take to make sure you get the correct part by asking the extra questions....correct price...when you call for an update...she'll say let me chk and I call you back....most of all she answer her phone...thks
Oct 18, 2024 -
Absolute worst to deal with & absolutely lie right to your face. Since this location doesn't allow you to enter the yard to even just look at a part, you buy sight unseen and in full. Purchased a Toyota Venza hood, paid in full, told to return next day to pick up( since customers can't obtain the part themselves), receive a call from Gabe not even 12 hours later stating that " Oops, We don't know what we are going and SOLD you the item that was verified on site, only to find out it's Not here". Then told $ would be returned within 12-24 hours. It wasn't, it took almost a week to get back my $ that instantly came out of bank to purchase a promised item. Do NOT deal with this location , EVER !!! Shady, Deceitful and Lie directly to your face. The Henderson location is way better, & you can physically pick your own parts from yard.
Oct 02, 2024 -
I purchased an engine assembly for a scion xb from b&r, the salesperson was Lino. He told me the engine had 62k miles so i went ahead and purchased it. A week later the engine arrives, except it was a completely different engine for a different car and a different year. the engine was from the 80s. I called as soon as it happened and he tells me that apparantly the scion they had, had been previously engine swapped and no one caught it. Then he sends me a picture through text of the car b&r took the engine out of and it was not a scion xB. So my best guess is Lino thought he could sell some random engine that could possiblly fit. But clearly he doesnt know anything about cars. Lino then told me there was only one other option but it had 3 times more milage for the same price. I called back to ask for a refund and Lino said "okay youll see it on the acount" and hung up immediately before i could say anything. He made a huge mistake and then proceeds to be rude about it. Lino is very unprofessional, rude, and doesnt know anything about cars. Its a shame B&R hired someone like Lino, he only set us back. We are an automotive shop and now what are we going to tell our customer? We waited a week for this wrong engine. Dont order from Lino from oregon. B&R you must hire someone competent, someone who isnt just selling in order to get commission. We cant keep doing doing business with b&r if the sales reps are like Lino from oregon.
Sep 18, 2024 -
Whenever I need a part , Gabe and Shannon are my go to guys . Best customer service I've had from any junkyard and always willing to go the extra mile . Thanks guys for being the best !
Aug 03, 2024 -
A friend recommended this place to me when I needed to get used parts and I haven’t looked back. Ever since, Gabe is always welcoming and so funny! Shannon is great at helping me find exactly what I need. Those two are the best.
Aug 02, 2024 -
Shannon and Gabe are the best!! They are always so helpful when I come in to buy parts. I come so frequently I don’t go anywhere else. Thanks guys!!
Aug 02, 2024 -
Worse junk yard ever. DONT BELIEVE REVIEWS & STARS. THEYLL ASK CUSTOMERS TO RATE 5STARS AND GIVE A POSTIVE RECIEW. It’s been about a month, and i’m still waiting on an Engine Assembly. I keep calling just to be told they working on it, until i showed up and wanted to see for myself. They keep giving the run around. Just to find out they messed up the whole order & it never left VEGAS. THE SALES AGENT DJ AGENT NEVER UPDATED ME OR CALLED OR TEXTED BACK. NO UPDATES, NO EMAILS, NO VOICEMAIL, NO CALL.
Jul 19, 2024 -
Everything about this place is decent EXCEPT the shorter gentleman with glasses who mans the desk in the lobby entrance. He’s so rude, so condescending that he ruins and brings down the whole place, he should absolutely not be the first point of contact for customers. Today I arrived two minutes before 5pm. He already had the door locked and saw me when I knocked lightly -threw his hands up, even though he recognized me right away as this was my 5th trip to get the part that I needed.. It would’ve been only number 3 but the last two times I was there he put his hand up in my face and told me to sit and wait like I was his kid, and both of those times he had me waiting for 30 plus minutes by the time he felt like allowing me to speak to explain why I was there it was 5 he said nope can’t help you- closed. Tomorrow will be trip number 6, And my last time visiting this location as long as he’s employed at the front desk.
Apr 30, 2024 -
We use B&R quite a bit and every experience I have with Jeremy is 5-star service. He is knowledgeable and helpful. Best parts man around!
Apr 24, 2024 -
I've purchased several transmissions with ,unexpectedly, low miles. No issues to report. Additionally, I have recommended B&R to friends who have obtained engines, transmissions and assorted small parts. All have great things to say about their experiences with B&R.
Mar 26, 2024 -
Only place in town that had the rim I was looking for. Nice staff and fast /knowledgeable on parts. Pretty big selection as the cars I usually get parts for (2011 chrysler 200 convertible and 99 bmw 323ci convertible e36) are very hard to find parts at pic a part and dis dat
Jan 13, 2024 -
Didn't end up selling my car, but I spoke to them about it. They said the best they could do was $50 because it was a crusher car. They recommended another place to me that was willing to give me a bit more. Great customer service, you can tell they're honest and actually care
Jan 13, 2024 -
I will never go back to this place. The phone orders and the actual place have no communication with each other. I ordered the rim on the phone and was sent a link to pay for it. When I called to check when the rim would arrive, I was told the next day. I got to the store the next day and no rim was available and the cashier was very rude. Thankfully I got my money back, but I will never return to a place where it is so hard to get good customer service.
Oct 30, 2023 -
Great helpers, quality parts, very reasonable. B & R allowed me to change out a motor and rebuild it for the price it would cost to replace a timing chain & a valve adjustment to a Honda Odyssey van. 575 for the motor out the door
Aug 06, 2023 -
I have no clue have they have a 4 star rating, but don’t believe the ratings. They are great when trying to get your money, very attentive. Go above and beyond for you but once it comes to getting your part it’s whole different story. Here’s my experience. Bought a Wrx transmission Nov. 16. Was told it would be available Nov. 23 at the Las Vegas location. Call Wednesday in the afternoon, have my calls transferred to different locations out of state. No one can help. Until a man named Barry in the Oregon location is able to get information about my transmission. It was still in the Henderson location here in Nevada. I ended up not being able to pick it up that Wednesday. Next day is thanksgiving so they’re closed. Now today being Friday, Nov 25th. Call first thing in the morning, no one from Nevada locations pick up, same issue I’m getting transferred to different location outside of the state. Finally, I’m tired of no one being able to help so I go to the Las Vegas location which was the location I was told it would be delivered to earlier that Wednesday at the end of the day. So I come into the location and no one can find anything about my transmission. I’m waiting around for 30 mins just to be told that it’s still in the Henderson location. Mind you I’m a busy person, I work 7 days a week and I had to take a day off just to deal with this nonsense. It’s crazy to me how willing they are to sell parts but have no clue to where those parts are when they’re here. It’s upsetting and annoying, I very rarely write views but I just needed everyone to see how they do business. If you have all the free time in the world to wait on parts and them being unprofessional. By all means go with them but if you need it at a timely manner. Go somewhere else.
Nov 25, 2022 -
This shaft was in good shape and we'll attached to the board. Not all that sure how the deliver person felt about this shipping/packaging method but they made sure to ring the door bell twice before walking away. Installed quickly and have had no issues.
Jun 24, 2021 -
The people at b&r go the extra mile! My 98 mustang GT convertible was backed into and I needed the door replaced. Being in Iowa there were no rust-free doors! The insurance company said, we're just going to have to repair the rust! My answer was no! I'll find one. My first call was here because I've purchased stuff from them when I was living in Vegas. They found me a white convertible door in mint condition without a door ding!!! Took three pallets and boxed it all up and sent it back here to the body shop. Granted freight was not cheap! but! I wasn't just working on any vehicle. My car is only been caught out in the rain once and has never seen snow! When I first called out and told them of my situation. They said, it was not a problem at all and put my mind to ease!
May 18, 2021 -
I don’t really know any junkyards in Vegas like that so my buddy recommends me to go to any B&R they have in Vegas so I go to this one. At first I’m a little skeptical because it’s a whole new place to me but it turned out to be a really professional environment with amazing saleswoman/man they took very good care of me which I’m big on, they also showed me exactly where to find my part which was a big help cause I honestly would’ve never found it myself. I’ll definitely be coming back here again for sure I already know the next part I’m coming to get! Thanks B&R for the amazing service & I personally thank Beatriz & Crystal for providing me with the good qualily customer service.
Apr 09, 2021 -
I ordered a part for my Mazda and the entire experience was great! I spoke with Reyna and she was extremely professional and knowledgeable. She was also very friendly but efficient at the same time. I highly recommend.
Dec 04, 2020 -
Very short staffed in their order dept/call center. Took over 2.5 hours to get through to order a part. Was told they would call when the part was ready. NO CALL RECIEVED. I called back to find out the part was ready. When I arrived to pick up the pre-paid part, the desk could not find my order. I had to again call back to the call center to see what was going on. Then the order magically appeared in her computer at the desk. This part was for a work vehicle so every hour down is money lost. On the bright side, prices are good.
May 01, 2020
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