We where having some issues with the truck. They got us in, found tge problem and fixed it all the same day, so we did not have to change any of our vacation. The service department was top notch.
Typical "steal"ership. No communication from the service department whatsoever. An estimated 10 day repair has now been sitting in the shop for over 40. Extremely disappointed with the communication.
I went there to check out some vehicles but I was never helped when I was walking around to see what I could afford. I even went on their website and yet again I never received a call from anyone
We just love Chuck and Rick and now we have a new friend Gary he fixed our fob. They are the best. GREAT CUSTOMER SERVICE ! THANKS GUYS!! Ed and Deb Parks.
I always go to Pinegar to get my car worked on oil change, mechanical issues, etc. It is no surprise to anyone that the price of hard Goods has gone up in the last year and a half half (thank you so much Joe Biden )! I believe that people at Pinegar Chevrolet try to keep the down) . And I know they have to recoup prices as much as possible. One thing I absolutely disagree with is their service charge on credit cards it is three and a half percent. When I don't have enough money in my bank account to use a check or my debit card I have to rely on my credit cards to make payments and immediately I am charged with a service charge. Last time it was over $30!
Troy was exceptionally helpful in assisting my husband with the purchase of a truck he has wanted for 7yrs, Along with Jake in finance we could not have been happier.
Had to have our car towed there. Everyone was so kind and helpful. Being from AZ, we sure didn't know what to expect.
Bill, in the service department was exceptional. Very helpful in every aspect. Explained everything to us.
Michael Hunt was stellar.
Would highly recommend Pinegar to everyone!
I love this place. They always treat me good. They are caring and informative and they explain everything to you in detail so that you understand what's going on with your car before they ever fix anything. They are upfront and truthful. Thank You Branson Pinegar Chevrolet
They seemed great and the cat runs as it should. It's the only way I have to of knowing how well they did. To In checking other parts in the process of one problem they discovered another and asked me first if I wanted it repaired, saving me a lot of money in a later repair bill. After getting my approval they made the additional repair and granted all the discounts pertaining to both repairs. Seems like a nice way to be treated. Thank you Pinegar.
Stopped in to see if they had any used Dodges. They had two but not what I wanted. So I'm ready to go but instead the sales lady asks me to sit down and discuss what I'm looking for. At the end she said she would keep an eye out and had my phone number. Well I never heard anything else from her and ended up buying a truck from Corwin Chrysler Dodge. I hate it when people act like oh I will call you or just in fact waste my time.
We've bought our last two vehicles from Pinegar and have gotten a great deal both times. The Service department is superb. Any issues we've had have been dealt with promptly and without hassle. We plan to continue buying our vehicles from Pinegar well into the foreseeable future.
After searching from TX to KS for the right vehicle, we drove all the way from OK because they had a certified used vehicle in excellent condition for a reasonable price. Right from our first experience on the phone, Michael was knowledgeable and informative, and he went the extra mile researching out-of-state purchase details, had everything ready and waiting when we got there. It was VIP treatment, they were honest & upfront, so helpful. Best car-buying experience ever, we really enjoyed working with Pinegar and Michael.
My husband and I had a wonderful experience buying a new vehicle today. Everyone we passed spoke to us and made us feel welcomed and like a valued customer. The salesman, Alex Rose and the finance manager, Jake Ward were both knowledgeable, kind, and easy to deal with. We we're very impressed which says a lot since my husband spent 17 years in the business doing auto sales and management. If you are looking for an good "old fashion" customer service we would highly recommend Pinegar.
Service department was extremely professional and fast. We had a check engine light come on the day before a 7hr trip back home. James helped us fix the issue quickly and with full transparency. Highly recommend.
Bought. 7 beh from and get all my maintenance and oil changes from them. Today took car in with no airconditioner..they found problem and had to keep car so they put me in a 2018 heavy pickup
Happy birth
Day to me tomorrow
Service was great, I'm from out of state I stopped here to have the rear differential fluid checked because I have a leak they got a technician to come out to the parking lot to check it and it turns out it was fine. No wait no charge thanks Pinegar.
Bill in Service was great,and they fixed our vehicle and gave us a loaner vehicle to enjoy our trip while here on vacation and left with new alternator and new battery with 24/24 warranty.Friendly,and very helpful,and courteous.
Gary was outstanding and a credit to the company. A very low-key and friendly, approachable style to selling cars. He called us up after our first visit to tell us of a car he thought would fit our needs and our price range...It was the perfect car and price for us.
What appreciation I have for the staff at Pinegar! Josh in The Service Department went above and beyond for us after we had system errors with our vehicle so far from home. He gave us an honest assessment of the issues, called all companies in the surrounding areas for parts availability, and then let us know options for repair and getting us a vehicle to be able to get on the road home. Our unfortunate circumstance turned into a trade in and Mike H. was wonderful to work with. He was very knowledgeable and no high pressure sales tactics. We left very pleased after how well we were treated. Thanks to Josh and Mike! And thank you to Pinegar for having a diesel mechanic on staff on a Saturday (of a holiday weekend!) and for working us into the schedule in emergency.
Like always I called Ben S. Got in right away and the service dept. was awesome and fast. Ben kept me updated on what the problem was and what options were to get it fixed. You have some awesome people that work there.
Worked me in on 80 degree day fixed air with no hassle...and it was still under warranty. Thanks Pinegar...coffee was free while I waited and were thoughtful to gave a charge station for phones.
I just bought my first car here and they were amazing! The whole staff definitely did an awesome job at making me feel welcome and we found a car to fit my needs! The price was perfect, the car was perfect, and the rep was awesome! If you go here to buy a car, ask for Jake (not from state farm). He is amazing and will definitely go the distance for you!! I am so happy in my new car and I love the staff here! Please go buy your new car at Pinegar!
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