Rydemore Heavy Duty Truck Parts Inc. in
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Address:88 Benson St, Fitchburg, MA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Truck accessories store
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Website:
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Zip Code:01420
Working Time and Location
What clients say about Rydemore Heavy Duty Truck Parts Inc. in Fitchburg (MA)
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Purchased a diesel heater as a returned customer, called them last Feb, in regards to a listing on their website if item was available- was told yes it was, told them I’d come take a look, traveled an hour each way, when I got there they took me out in the yard where it was supposed to be located. Two different guys tried looking, but neither could locate item. They both went above and beyond to find me another heater in another truck. Which I greatly appreciated. Emailed them beginning of January to inquire about another Webasto heater listed on their website, asked if the heater was available to come take a look at. When I got there walked out to take a look at it, and decided to buy it, got home with it and started to clean it up and put a parts list together of what I would need since it was the heater only, no fuel dosing pump etc. once I removed the heaters covers I started seeing (white dust) later finding out the heater was corroded on the inside, the heater is worthless and would cost more to replace its internal components than I could purchase a new install kit online for. Took pictures of the heater once apart and sent them over to Eric whom I purchased the heater from asking him if I could return the heater, as it was within 10days of purchase. On my invoice it states returns need to be done within 30 days of purchase with a written request. He told me that he told me that the heater was never tested during purchase, which never was discussed, the listing of the item on their website also never stated item was non returnable or all sales are final. He later told me that I should have taken more time to look the heater over, which I told him that the only way I would Have known the condition internally was to have taken it apart on site before purchasing or running the heater. Which they sold without a fuel pump so is impossible to do. I went back and forth with him via email until he stopped responding. I don’t expect they know the condition of the heater internally, but if someone tells them within the timeframe of returns I expect that item would be returnable. My experience with him over this issue, I will never use them again, and do business with them ever again.
Jan 23, 2026 -
unfriendly staff, especially the tow truck driver number t21, has a very big attitude about himself, supposedly he is the boss there, a bad person
Aug 27, 2025 -
their costumer service is the worst especially eric over the phone he yells at costumers for no reason 😑
Jul 21, 2025 -
Parts were just as described and fit well. It was a very smooth transaction. Will definitely use them again in the future!
Jun 06, 2025 -
The best ever !!! Rocus st Springfield MA. location ! If you ever need a transmission for your truck , these guys here do a great job! Highly recommend!!!! They fixed our 2013 Freightliner Coronado and our 2000 Peterbilt 378 and they run better that new! Thank you Edwin for a job well done!!
Jun 05, 2025 -
Very easy to deal with on the phone. Delivery and pick-up of core was just as explained.
Jun 05, 2025 -
Good, Smooth transaction. Part arrived as advertised, havent had a chance to use it yet, but so far everything is as described.
Dec 16, 2024 -
Great first experience! So far so good, just bought a motor and should be back on the road next week.
Oct 25, 2024 -
Fast and fair shipping. The transmission was exactly as described. We will consider using again in the future.
Oct 25, 2024 -
Joe and the staff were awesome! They took the time in helping me find a difficult hard to find rear differential that my truck needed desperately. I would highly recommend shopping at Rydemore for your trucking needs
Oct 04, 2024 -
Prices were rite and Joseph at the front counter was awesome to work with. Needed 8’ of frame rail and passenger side dash panel out of a freightliner M2. Definitely will do business there again!
Jul 27, 2024 -
Extremely pleased, did a perfect job, they called me to verify the crank shaft would fit properly and shipped it out ASAP. We received motor freight in perfect condition. Could not ask for better service.
Jun 10, 2024 -
Arrived in a decent amount of time. I was concerned about the mounting threads for the turbo on a used exhaust manifold. Spoke with rep thru emails and confirmed that he believe them to be the originals. No re-taps or rust-outs and it was just as described.
Apr 09, 2024 -
Great customer service and always ship our parts very fast. They send me updates via email every step of the way and make the buying process very easy!
Oct 25, 2023 -
Purchased three engines within the last year. All have ran excellent, exactly as described. Great experience thus far!
Oct 17, 2023 -
I was blown away by the inventory and the customer service. The guys were incredibly helpful and very nice. I plan to return.
Jun 12, 2023 -
Excellent customer service and always reliable. Highly recommend making this your go to shop for parts. You won't find a better place in New England. Troy and his team are exceptional.
Mar 13, 2023 -
Wasn't too bad except they wanted to charge me $150 for the pallet that the nose of a truck was on I was like yeah all right take it off other than that I was okay
Sep 22, 2022 -
Great selection of used parts. The hood I bought fit perfectly and was a good value for what I paid. The yard guy was helpful.
Mar 03, 2022 -
Purchased left fender extension for an F750. Part was excellent quality, and shipping was quick. Kristopher was knowledgeable, and professional. Glad to do business this caliber company.
Feb 10, 2020 -
Fast, helpful, and very informative. Great customer service. They were able to get us exactly what we needed and had the paperwork emailed to us immediately.
Sep 24, 2019 -
I found a jd 4045t for my chipper. It was repainted with thu (true hours unknown). The price was very reasonable so I took the chance. As we swapped parts over from the old one, every nut and bolt was still shiny under the paint. My mechanic told me this motor has very little hours on it. To find a motor in such good shape would have cost me double what I paid. Rydemore has great staff as Juan gave me a tour of the facility. These guys saved me thousands of dollars and has a 120 day warrantee on a used engine. Thanks guys! I am 100% satisfied with my purchase and experience at rydemore truck parts.
Apr 16, 2019 -
Ordered a used engine for my Dodge Sprinter on a Tuesday morning, by 9am Monday the next week I had the engine sitting at the shop ready to be installed, 2900miles in transit and it runs great and was %100 as described! Best deal in the country. Would highly recommend!
Oct 06, 2018 -
These guys are absolutely amazing, they went above and beyond and saved us over $1400.00! I can't even count on one hand how many times tbey were on the phone with me in one morning just to make complete certain this part was going to fit the make and model it was needed for. And they never once got frustrated or annoyed by the time they spent (thanks Eric and team!) These guys will always be our first choice!
Sep 28, 2018 -
I wanted a cover for my batteries, some batteries for a truck. I was told that they couldn't sell me a just cover then put me on hold. 5 Min. then picked up told me I would have to buy complete battery box. Put me on hold again. Picked and said they didn't have any batteries or battery box. So you know the yard is a tiny place what a Joke! KID YOU GOT A LONG WAY TO GO
Aug 22, 2018 -
Let me tell you about this place. Very friendly staff with great parts and service. I came in to pick up parts and they jumped right to it and loaded me up and no wait.
Aug 02, 2018 -
Allways a great place to go for heavy trucks. Clean and professional. I come all the way from NYC to get my parts. Well worth the drive.
Jun 30, 2018 -
Careful - They are looking to make a quick buck, and nothing more. Their sales staff are all smiles and friendly until they have your money. They will tell you whatever you want to hear to make a sale. After that the customer service is over. THEY DO NOT TELL YOU ABOUT THEIR 15% RESTOCKING FEE UP FRONT. They have an impressive inventory and a huge and well organized warehouse, but dealing with customer service like this just isn't worth it. Also, Kristofer Lebel who left a 5 star review 10 months ago is one of their sales people. So... that review is fake. Same goes for Ángel Rodríguez, he works "logistics". Just google search their names and you will see they are employees. This company is full of BS.
May 03, 2017
Nearest Junkyards to Rydemore Heavy Duty Truck Parts Inc.
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Ashburnham Township
- Athol Township
- Baldwinville
- Barre Township
- Berlin Township
- Blackstone Township
- Bolton Township
- Boylston Township
- Brookfield Township
- Charlton Township
- Clinton Township
- Dudley Township
- East Brookfield Township
- Gardner
- Grafton Township
- Holden Township
- Hopedale Township
- Hubbardston Township
- Lancaster Township
- Leicester Township
- Leominster
- Lunenburg Township
- Mendon Township
- Milford Township
- Millbury Township
- Millville Township
- New Braintree Township
- North Brookfield Township
- Northborough Township
- Northbridge Township
- Petersham Township
- Phillipston Township
- Princeton Township
- Rutland Township
- Shrewsbury Township
- Southborough Township
- Southbridge Township
- Spencer Township
- Sterling Township
- Sturbridge Township
- Templeton Township
- Upton Township
- Uxbridge Township
- Webster Township
- West Boylston Township
- West Brookfield Township
- Westborough Township
- Westminster Township
- Whitinsville
- Winchendon Township
- Worcester
- Devens
- Chestnut Hill Meeting House
- North Oxford
- Gilbertville
- North Grafton
- Westwood Hills
- West Warren
- Cherry Valley
- Rochdale
- Charlton City