This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Surplus Technology Solutions in Waltham, MA scores 99/100. Overall sentiment is highly positive: customers praise professional, on-time service, quick scheduling, fair pricing, and secure data handling (certificates, on-site shredding, asset reports). Teams are courteous and flexible for office moves, residential cleanups, and last-minute pickups; wait times appear short. Strengths: reliability, communication, compliance support. Few complaints; data on inventory variety, yard organization, or parts-finding is not applicable/unclear.
We have used Surplus Technology Solutions for over a year now to help dispose of all of our technology waste. They are flexible and reliable and offer a great price.
The recycling service from Surplus technology was a breeze. I worked with Matthew to get rid of old tech lying around the house. Their employee Matthew explained their services including the ability to receive a spreadsheet of hard drive destruction and associated serial numbers. I would highly recommend their services.
Lauren made recycling and destroying many old home computers super easy! I would encourage everyone to take the time to work with Surplus Technology Solutions on your computer and laptop recycling! 6 stars!
This company is great! I really enjoy working with the owner Lauren. They take pretty much all electronics recycling for reasonable prices. I think they're committed to recycling for the right reasons which we (My company but I'm using my personal Gmail to leave this) are too. It has been a pleasure working with them! Keep up the good work and thank you!
Our clinic had a stack of retired desktops and a box of hard drives that couldn’t leave the building without proof they were destroyed. Their team explained the options in plain English, scheduled an on-site shred, and gave us documentation right away. The whole thing felt secure and professional, and the quote didn’t change at the last minute.
We cleared out 40 old laptops and a few servers from our office. Pickup was on time, communication was clear, and the chain-of-custody paperwork made our compliance team happy. They walked us through what happens next and didn’t dodge questions. Pricing was fair for the volume and the extra reporting we needed.
Surplus Technologies were wonderful. They arrived within their time window, were courteous, took the needed equipment and sent me a certificate of destruction in a timely manner. Would absolutely recommend them highly and use them another time.
Scheduled a last-minute office cleanout. They responded fast, explained everything clearly, and the pickup was smooth. Price was fair for certified data destruction and recycling.
Vecna Robotics has been working with Surplus Technology for the past 6 years and the service has always been reliable. The communication is always pleasant and I appreciate the flexibility for pickup. One of my favorite service providers to date.
We are a small business that had accumulated a lot of outdated computers and accessories over the years, and we were concerned that without proper disposal any data left on the devices might be exploited. Surplus Technology made disposal of these devices extremely easy, cost effective, and secure. Scheduling was easy, the crew that arrived was professional and courteous and payment was simple. I would highly recommend this business!
When I first stepped into the role of Facilities Operations Manager at iRobot, one of my greatest challenges was finding a cost‑effective way to meet our recycling and sustainability guidelines. Existing systems had grown complacent, and costs were spiraling out of control.
After exploring numerous recycling partners across New England, I struggled to find a provider that could meet our complex needs with consistency and reliability. That changed when I was introduced to Surplus Technology Solutions—a company I remain deeply grateful for.
From the very beginning, President Lauren Eaton demonstrated a hands‑on commitment to understanding our operations. She personally visited our facilities to review the wide range of processes we manage and the waste streams they produce. Within a week, she provided us with a clear proposal and practical guidelines tailored to our requirements.
Thanks to Surplus Technology Solutions, we now have a trusted recycling partner who not only helps us meet sustainability goals but also delivers exceptional value. Today, they remain one of iRobot’s top vendors, and we are fortunate to continue this partnership.
We used Surplus Technology Solutions during an office move in Boston to handle old laptops and servers. They showed up on time, provided detailed asset reports, and securely wiped all data. Super smooth process and great communication throughout.
Surplus Technology Solutions has provided a means of responsibly accepting & recycling products that would otherwise end up in landfills. Their dedication to Gaia is exemplary! If more people were aware of this service it would be of tremendous benefit to Planet Earth!!
We called Surplus Technology Solutions as we needed on-site hard drive shredding for our compliance. Their team showed up and mechanically shred our hard drives right at our loading dock so we could witness the destruction. They then recycled all of our old electronics and made our office look clean again . We could not be happier with the service that we received from Surplus Technology Solutions and we will surely use them again in the future.
I’ve been a customer here for many many years and have never once been disappointed! Perhaps one of the best parts is the ability to recycle my old stuff there instead of always forgetting to take it to the local colleges or city departments on the rare occasions they have drop off days. Lauren is awesome and will take really good care of you. See for yourself!
We had such a positive experience! The team arrived on time, removed our e-waste quietly and cleanly, and made the entire process from booking to completion easy and stress-free! We would use them again in the future!
Our office has worked with Lauren and her Team for many years to remove our firm's old/outdated office equipment (including file cabinets and metal chairs). Lauren is always a pleasure to work with and helpful with all our needs and requests no matter how large or small. Every email and phone call is responded to quickly and professionally by Lauren. Each and every pickup was on time and was handled smoothly and seamlessly. Lauren’s Team is and always has been polite, professional and accommodating. I highly recommend Surplus Technology Solutions for all your recycling needs as they provide an invaluable service. We would never consider using any other company. A HUGE “THANK YOU” to you, Lauren, and your Team!
Surplus Tech has been a valuable resource to my team here at Boston Mutual! Every recycling pick up has been quick and easy. Rob and his team are kind and helpful with hauling away our old equipment. I appreciate all their hard work and will continue to use Surplus Tech in the future!
Lauren was amazing to work with!! She helped me at a work recycling event and her work ethic and her business Expertise is absolutely outstanding! Highly recommend Surplus technology Solutions!
Our company recently used Surplus Technology Solutions to recycle some old laptops and computers. The cost for removal was inexpensive and the guys who collected did an excellent job. Totally recommend their services.
We had an excellent experience with Lauren and her staff. They were responsive in our requests for removal of IT equipment, collection of recyclable goods and for the destruction of hard drives. Surplus Technology completed the job efficiently and professionally. I Highly recommend to anyone looking for dependable, high-quality service.
Lauren was great to work with. Prompt scheduling and pick up. Helped us clear old equipment from an office for a move. Would absolutely use Surplus Technology Solutions again!
Great doing business with Surplus Technology solutions. Very professional, they are in and out quick when they pick up our old equipment. I would highly recommend using them.
I highly recommend Surplus Technology Solutions for any business needing reliable and professional recycling services for your company. From our first initial contact to the day of pick up, their team was exceptional. I was particularly impressed by their professionalism and promptness. Every email and communication was handled quickly and efficiently, making the entire process seamless and stress-free. It was truly a pleasure to work with them.
I had a great experience working with Surplus Technology Solutions. This was not a typical pickup. We needed boxes in advance to put our old equipment (phones) in and then asked them to come back in 2 weeks to pick up the boxes. Both times, the driver came on time as promised and was pleasant to work with for the transaction. Therefore, I will definitely use them again when my next need for recycling old technology equipment is required.
Mike Mooney
As a consultant I often get asked to help out with things that are not really in my wheelhouse. This time I was asked to help recycle some equipment from a biotech company in the Boston area. After contacting several other companies, I called Lauren at Surplus Technologies Solutions and her team nailed it! On short notice they were able to work me in and help me out. I would have never been able to help my customer and make it to my next site without their amazing work and dedication. They are the ONLY company to go to in the Boston area hands down!
My organization used Surplus Technology Solutions during a large office move. Their team did a fantastic job cleaning out our end-of- life computers, laptops, and miscellaneous electronics. Thank you for your terrific service!
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