What clients say about Acton Auto Body in Acton Township (MA)
Thank you for the outstanding service! I’m beyond pleased with Acton Auto Body! They repaired my 2006 Honda Civic, a car that means the world to me because of the memories it holds. I wanted to keep it running and looking great, so I trusted your team to replace both quarter panels and rocker panels. It was a great restoration—the work is absolutely immaculate and perfect. I couldn’t have asked for better! The car looks and feels brand new, giving me confidence I can keep this family vehicle on the road for years to come. Thank you, Acton Auto Body, for your hard work, skill, and care. You’ve earned a customer for life!
I was most surprised and pleased by the promptness of the service. I have used other body shops in the past and they have taken what seemed like excessive time to perform the work. The staff was helpful and professional.
One of the best places to go for auto repair, I would highly recommend it! I can’t thank Acton Auto Body enough for their incredible help and support after my vehicle was deemed a total loss. Navigating such a challenging situation could have been overwhelming, but their team made the process seamless and stress-free. From start to finish, they were professional, supportive, and easy to work with, guiding me every step of the way.
Their outstanding service left a lasting impression, and I will definitely keep Acton Auto Body in mind for any future needs. Thank you to the entire team for your exceptional care! is my to go body shop! ❤️
Great overall experience! Work was completed in a timely and efficient manner, and they did a great job keeping me up to date at each step.
The team there did a great job and would happily recommend working with them!
I recently had my Silverado repaired at Acton Auto Body through a Travelers insurance claim, and I couldn’t be more impressed with their service. The team was not only incredibly helpful but also highly efficient in completing the repairs. They went above and beyond to accommodate my request for original parts, ensuring everything was done to my specifications.
The repairs were completed on time, and the staff made sure I was completely satisfied with the work before I drove off. Their professionalism, attention to detail, and commitment to customer satisfaction truly stood out. I would definitely recommend Acton Auto Body to anyone in need of auto repairs—this is a fantastic team of people!
Thank you, Acton Auto Body, for making a stressful situation so much easier. I’ll be sure to return for any future needs!
They’ve had our vehicle for 7 weeks and continually give us delays in getting it back. They’ve been unresponsive to our need to have the vehicle back. A terrible experience
I had a deeply disappointing experience with the service provided by Acton Toyota’s contracted repair shop for a paint recall on my vehicle. The quality of work was substandard, with noticeable issues such as bent connections during reassembly, loose or hanging parts, overspray, and orange peel texture on the paint. The lack of attention to detail was evident throughout the process.
Despite multiple visits to address these issues, the problems persisted, culminating in a non-functional rear passenger door lock, which was the final straw. Acton Toyota issued repeated apologies for the shop’s poor performance, but this did not resolve the underlying issues. As a paying customer, I would not recommend this facility and will avoid using it for any future repairs if given the choice
The worst place you could ever bring your car!!! Don't ever bring your car here!!! The owner is extremely rude, arrogant and disrespectful!!!! Do not give this place any business!!!
I just picked my car up from this body shop. There wasn't major damage but enough that it needed to be repaired. I booked my initial consult through their online booking. When I arrived, they were ready to look at the car and I was in/out in under 10 minutes. Then I scheduled to drop it off, which was another quick in/out. I picked it up this morning and the car is repaired perfectly, the interior/exterior was cleaned. I was out the door in under 3 minutes. I'm really happy with the efficiency of this place and I would definitely recommend them. Super straight forward and easy.
Brought my car here for an insurance claim and it left in worst condition than it came in with. Also missed over $3,700 worth of damage. Additionally, owner got an attitude and upset when I brought up his lack of work. Stay away at all costs - will cut corners to flip a better profit.
I went to Acton Auto Body for my Nissan Rogue which had collision and needs repair. It was a pretty smooth process which followed up with my Insurance agent. After ordering all the parts and they gave estimate that the car would be done by DEC 9th which was 2 weeks but my car was repaired and it was ready by TODAY. They have done excellent work on the car and also the cleaning. They were really helpful on giving timely responses on the status. I would recommend Acton AutoBody without any hesitation.
This was my very first experience with Acton Auto Body and the level of service was beyond exceptional! I had damage to my front driver side and my vehicle is black, so it was very noticeable. Honestly, you cannot tell at all that any damage was caused on my car! I dropped my car off Wednesday and was told that they would try to have it done by Friday, which I thought, wow, fantastic....Received a call that it was finished TO-DAY! If you are looking for quality work, I cannot recommend this auto body shop enough! Thank you so much Acton Auto Body!
Don’t trust this company, they said my car would be fixed in two weeks got the parts in the time frame and waited two months to fix it, further they allowed rats to eat the wiring harness to my brand new car leading to endless problems. This shop is the definition of incompetence and should be avoided for an ethical competitor.
I had purchased a new 2021 Honda Accord in the first week of having the car a lady swiped me on a red light Ugeen took care of dealing with the insurance and making sure my car would come out of his shop the same way it came out of dealer men did he keep his word car looks amazing like nothing ever happened from now on if I ever have any wor to get done ill know where to go he is honest and take his business seriously thanks again Acton Auto body
These folks do great work. Always have. The negative reviews they receive appear to be from customers who have no clue how hard this work is to do, and have unrealitsic expectations about how long it takes. You don't do body & collision work with an "app", folks. CWH
Brought my Ford F150 in for some body work. The work i had done was flawless , the truck came out looking brand new, inside was cleaned and pefect as well. Sonia and her team were great to deal with and very curtious and professional. This is the second car ive had work done by Acton Autobody and as usual not a complaint.
Positive and easy experience. I was able to bring my car for a quote right away after calling, and was able to schedule an appointment within 20 minutes of being in the shop and receiving the quote. I was informed of all procedures and repairs that would have to be done to the car, and Sonia took her time to explain everything to me, which was a change to previous auto body shop experiences. My appointment to drop off was seamless, and the repairs only took a few days. When I picked up, the car had been washed, and even the inside was cleaned up too :)
I almost went someplace closer, but thanks to the glowing reviews of Acton Autobody, I decided to drive a little further, and I'm so glad I did. It's like the accident never even happened. Very professional and pleasant office staff. The communication with my insurance company was seamless. I was very happy with the amount of time it took, also. There was one small delay of a couple of days because of something the insurance estimator hadn't factored into his estimate, but still done in 8 business days vs. the 6 estimated. Thanks, Acton Autobody!
I work with Acton Auto Body both professionally and personally for ALL of my auto body needs. Small jobs to big, they always treat me like their only and most valuable customer. Quality work done with a sense of urgency, all with a personal interest in making sure my clients are completely satisfied.
I've dealt with Acton Auto Body twice, both on my wife's 2010 Toyota Yaris. I'm extremely picky on the quality of work and they not only met but exceeded my high expectations. Great people to deal with, too. My highest recommendation...
Website
