Sal's Auto and Truck Repair in
Acton Township (MA)

Sal’s customer service is awesome, they quickly got my tires road force balanced and back to driving normal on the highway. awesome dogs at the shop too :)

Sal and Rich were thorough in their work, understanding in their communications, compassionate in their care and honest in all aspects. Not only did they help me understand all my options with respect to a serious coolant leak, they were equally accommodating with a pre purchase inspection for a new to me vehicle. Which facilitated a successful purchase. Their value in pricing is shared with the integrity, honesty and care they have in their work and for their customers. Thank you Sal, Rich, and the team. Stephen

Stopped by for the first time and had a really good experience. The team was upfront, easy to talk to, and clearly knew what they were doing. No pressure or upselling — just honest advice and solid work for a fair price. I’ll definitely be going back!

Sal’s was able to diagnose and repair my car in record time. They are extremely knowledgeable and fair. They gave me great advice to keep my car in top condition and to ensure my safety going forward.

I took my car to Sal's for an oil change. He was very detailed and thorough. Per our conversation up front he also checked all fluids, all filters, and rotated my tires.

They made an already crummy day WAY worse thanks to the tow racket they seem to have with the town of Acton. Wife had an accident literally 30 seconds from the place and though the vehicle was driveable, they still insisted on a tow (officers) and they got this place, who moved it 200 meters and charged $500. I'm not kidding. AND they wanted it in cash and didn't seem that thrilled when I demanded a receipt. Don't trust them AT ALL. Maybe to locals these guys are great but to a family with an accident i wasn't impressed. They towed the car and then LOCKED it in another lot. I had to demand it to be OUT of their locked yard and then paid another company to get the car OUT of their business because what they probably wanted to do was keep it there, charge about 200 a day and Milk the insurance money I'd wind up with thanks to the total loss. So basically, the way they made this appear, is that they wanted to indirectly claim the vehicle and charge garaging fees for it especially if you aren't getting it repaired there. Gee thanks for your "help". That was my introduction to them and my recommendation is to avoid and be diligent about avoiding them if you have an issue that requires a tow. Again maybe they're great with established local Acton folks. But I got an poor impression.

Highly recommend Sal's. Was referred to Sal by my long-time body shop and they did not disappoint. Sal and Rich took lots of time and care to help diagnose an issue. Given the nature of the issue they referred me to a specialist which itself is a good sign as they did not try to fix a problem that required special expertise and diagnostics. Despite all the time they spent figuring out the problem, Sal would not charge me. They earned my trust, and they will be my new shop from now on!

I went to Sal's on the advice of a friend. Sal's did not disappoint. Scheduling the repair date was easy (I even had to change the days and they were very patient with me). What impressed me most, though, was the person working the front office asked me to provide more details and listened carefully and patiently while I did so. That doesn't always happen at other shops. This is a big deal to me because even though I know quite a bit about vehicles I firmly believe that most people can explain what's happening with their car/truck quite well even if they don't know much about them. That information can help the shop make the right repairs. Sure enough, Sal's not only got the repair right but they took the time to chat with me after the job was done. That conversation, I believe, led to both the Sal's staff and me learning something new about some of the settings in these vehicles and how those setting might aggravate the problem. I "tip my hat" to Sal's for a job well done. I'll be going back.

I called Sal’s based on recommendation of local garage , Sal was upfront and honest on the expectations on getting my vehicle analyzed. received a call later in the day on a quote and repaired that same day. Local car dealership gave appointment one week and half away, Sal’s earned my trust and I will start having them preform my annual services and will no longer go to the dealership.

My experience with Sal's Auto and Truck Repair began with a broken snowblower. Needing my driveway plowed, I called Sal's because it was close. Then I met Sal the plow driver. We got along well and I learned he was the owner of Sal's Auto and Truck Repair, which is about a 15 minute walk from my house (if you're using a walker). Recently, when my wife's Toyota Camry needed service (a light appears on the dash saying servise is needed) I stopped at Sal's and had the required work done. Sal's technicians did a good job, 100% rating. As luck would have it, my poor driving resulted in a blown tire. Of course I called Sal's. One again, the work done for me was amazing thorough, clean and timely. I give Sal's a 5 star rating. When you stop by, give the terrific old dogs a pat if they're around. You won't miss them, their on a big old leather chair in the office.

Brought my truck in to fix a loud noise in the front end. I was sure that both front wheel bearings were gone. Sal's told me only one was, and that they could replace it the next day. They did, and the price was exactly what they had estimated to begin with. (And much lower than the dealership) It was my first time with Sal's but expect it won't be my last.

250 miles from home, I started hearing a terrible grinding sound coming from my car's rear end. Just happened to be driving by Sal's and stopped in to see if they could diagnose it, and boy am I glad I did! Rich took time from his lunch break to step outside and look the situation over. He immediately showed me the problem: my brakes were on their very last legs. Long story short: the folks at Sal's soon had me back on the road and heading home, and at an extremely fair price. In 40 years of driving, I've never been more impressed with an auto repair shop. These guys are professional, honest, and clearly take great pride in their craft. The whole experience was incredibly refreshing; like stepping back in time to the days when service meant everything in the business world. HIGHLY recommend! My only complaint is that I don't live closer!

I've taken my car to Sal's for 2 years now, and they have been nothing but professionals. Quality work at reasonable prices, what more do you need?

An honest and reliable mechanic. Sal & crew have provided everything from oil change to new transmission. Sal is the kind of mechanic everyone wants: a guy you can trust who does great work.

Overall, it was a very positive experience with both Sal and Rich. It is challenging when we have problems with our car, especially an older model automobile. However, we felt that Sal was someone who we could trust to get our car back on the road. We recently moved to the area, and Sal's was recommended to us, so this was our first visit. We will recommend Sal and turn to him again when we need our cars repaired.

We had the best experience using Sal's Auto. Communication is key and they left no surprises and were open and honest with what they were doing and needed to do to our Daughter's car. After going through 2 other garages for a specific issue, Sal's fixed the problem quick and affordability. They didn't cut corners or come up with horrible excuses and insane prices to fix it. Thank you Sal, Rich and crew. On a side note, i couldn't help to read the many bogus reviews and lack of stars on google. It's unfortunate people do this to a great, local business.

I needed front and back brakes replaced and I called Sal’s for an appt. We set up a date and time, I dropped the car off the evening before. Got a call first thing in the morning with diagnosis and price. All the work was done and I picked it up same day. Fair price, efficient work, and excellent communication.

I had a calibration issue I needed sorted with an old car fitted with a new engine - Chevrolet in Acton refused to do it. Sal was more than willing and sorted the issue in 5 minutes. Just excellent. Support local mechanics and support right to repair!

I was on my way to an important meeting on a Friday around 5:40 p.m. when my car down stopped running. It was dark, right in the middle of a busy road. I called Sal's for a tow and within a few minutes, Sal the owner himself, came . I was impressed. . He repaired my car and took good care of me . Sal's is my new shop now.

My daughter took her Nissan to Sal's for maintenance and he did a great job. Plus Jean gave us lots of car care information! Sal's is also donating the "Glovebox Guide for Cars" to the Acton-Boxborough PIP STEM event. Thanks for supporting local!

My family has been going to Sal's Auto for 20 years and has always been very happy with the service, hospitality and quick turnaround time. Sal's family has always gone above and beyond to help us. The vehicles have always come out properly repaired as needed, and long lasting. They can generally help you in a pinch... (I've been retrieved from the highway on a Sunday morning). So, there's much more than just an auto repair atmosphere. It's a family owned business that will take care of you. Thanks Sal

Sal is a wonderful and talented auto mechanic and business man. I have relied on his expertise many many times. He diagnoses the problem on the spot and is not only prompt in fixing the car, but also tries to save the customer money. I went to the Honda dealership for a recall and they told me I needed an 875. dollar part. I took it to Sal and he said I only needed a 100. dollar part-- not the 875 part. And he fixed it right there and then. I have found him to be professional and good humoured. A great place to bring your car! Highly recommend! Mary littlefield

You don't maintain a good business for more than 40 years without doing things right. They deserve more stars than Google can provide. I have been going to Sal's for years as I have been receiving very capable handling of all my automotive repair and maintenance needs. Did not matter if it was my vintage VW bus, wife's Honda, or my Mercedes SUV, as the mechanics are adept at their craft and fix things right the first time. I drive 45 minutes to get my work done there now that I have moved out of the immediate area. How's that for an endorsement? Helpful suggestions from the technician, of work that will be necessary in the future helps me to plan ahead and keep my vehicles and family safe. But these suggestions come without the pushy scare tactics employed by so many other automotive facilities. Thank you for that. Honest. Professional. Knowledgeable. Courtesy at the tow, in the mechanics bay or front office. Quality repairs done right the first time. You cannot find a better solution to your automotive challenges than Sal's.

Very trustworthy honest family business. There is a reason as to why they have been serving this community with great ratings and have been family run for over 30 years. Great alternative to dealer and other repair shops. It is unfair to base customer satisfaction on part of towing services as they are authorized by Acton Police for on-call police tows.

If I could give this place 0 stars, I would in a heartbeat. The owner of this establishment has absolutely no care for customers and cared only about milking as much money as he could from us. If you do not believe me, I will be more than happy to explain what happened, and I am sure you will not only agree with me by the end, but also detest this establishment for their poor business etiquette and lack of value for their customers. Sals has definitely earned a medal from me for being the most unreliable auto shop within a 50 mile radius. Whatever you do, do not let Sal tow your car. EDIT: here is a slightly more descriptive reason of why you should not ever do business with Sals, but I am more than willing to explain in even more detail as this doesn't fully capture how poorly we were treated by Sals. From my Yelp Review: "There are many other automotive service shops around Acton and even towns over that can do a much more honest and careful job with your vehicle. Sal himself did a horrendous job of towing our car, made us jump through multiple hoops to get it to our house, and successfully charged us 265 dollars to have our car moved from his shop to our house, which is less than a mile away. He used us to make a quick buck and treated us like dirt. Please do yourself a favor and don't listen to the other reviews, it seems like he only treats regulars well, and this is probably because he has stolen so much money from them already. This business has no care for their customers until they have been thoroughly ripped off by this sleezy business. Most of the other reviews you read are probably from people who couldn't even tell you how to change the tires on your car - these type of people will blindly believe anything Sal tells them is wrong with their car. All they walk away with is an empty wallet and a car with more problems than it went into the shop with. Sal tried to get us to spend even more money on "fixes" that were completely unnecessary and he had absolutely no knowledge of cars, thankfully my family is smart enough to see past his deceitful lies, but it seems as if many have already fallen prey to his cunning ways. 0/10 cannot even look at this shop without thinking about how disgusting of a business Sal runs."

Despite the relation, my review is completely un-biased. Sal grew up working at the shop his entire life so his knowledge on cars is vast, and experience unparallell. He is always very fair, honest, and affordable as opposed to dealers who will jack up the prices of parts and services. Very thorough and has awesome 60pt inspection reports that illustrate what is in good condition, what will need replacing soon, and what really needs to be fixed ASAP (when requested). Takes time to show and explain to customers what he did/what repairs were done to their car including saving old parts to show customers who are interested in seeing what was wrong. Very careful to make sure repairs dont cost more then he tells customers it will cost on estimates so no surprise unexpected expenses. Very flexible when it comes to payment options.

I have been using Sal's Auto since 1994. They are completely trustworthy. Their prices are reasonable, and they helped me out with minor things for free as I was on my way to work. They care about their customers. I highly recommend them!