McGovern Subaru of Acton in
Acton Township (MA)

Their environment made me feel very comfortable. The car associate was amazing and friendly. I would recommend her to anyone!

Sabrina was super friendly and very helpful in getting us our car. She went above and beyond in explaining the process with us and finding times to meet that worked well. 10 out of 10, would recommend working with her.

My 2013 Outback died a week ago after heroic service and Kevin Toledo did a great job fixing me up with a lovely used Forester that same day. No pressure and he listened to my criteria. Very happy with the car so far.

Lincoln, the veteran salesperson, Steve, the sales manager, and Kevin from the business department were all extremely helpful in the purchase of my pre-owned Subaru Forester. They were personable, professional, and respectful. I found the same to be true upon my second visit as I dealt with Mike from the service department for my inspection sticker. Great people to deal with, great facility, and great automobile!

Everything went smooth except when I went to pick up the vehicle. They said they could not give me an inspection sticker because the vehicle was over 10,000 pounds and their system was not rated for that weight. I had to find an inspection station, pay the $35 then submit this all back to the dealership hoping they will reimburse me. I guess it would have been nice if they either found a place to have the sticker done and had someone from the dealer take it there or they could have given me places near where I live to have it done. Overall good experience but this left a bad taste in my mouth as I walked out the door.

Ryan was VERY helpful and friendly when helping me to lease a new Subaru Outback with zero headaches and amazing customer service. Huge help to my family and myself. Will definitely be back!!

Kevin, thank you so much for making car buying easy! We loved the car, the customer service, and the relief of feeling like we could trust the process. We’ll be back!

While ultimately I ended up not buying a vehicle from the dealership I want to acknowledge the excellent salesmanship of Mr.Prendergast who I will highly recommend to anyone to go see him. I appreciate the time He took out of his day trying to find me a vehicle that met my needs. I also want to acknowledge the excellent customer service of general manager Murashah provided during my search for vehicle. This dealership does care and they'll go out of their way to make your buying experience an excellent one.

I went into the new Acton showroom last week to inquire about a pre owned Mercedes I saw online. Don Gray greeted me immediately. The car was all warmed up for the test ride. Don was personable, professional and knowledgeable and attentive. I bought the car and am happy with the entire experience. Thank you Don.

Excellent experience. Sales experience was very smooth and very informative. Lincoln, went above and beyond to make our car buying experience go beyond our expectations. He kept us informed every step of the way and explained everything to us in a way that was very much appreciated. Can’t say enough about Lincoln and the McGovrn staff.

First time at new location. Beautiful building, but a bit hard to find. New drive-thru check-in is great. Service writer met me as I pulled in resulting in immediate service. Nice touch. Waiting area is large with work areas for those who need them. There is a new coffee bar, but no one was manning it, so people made their own. There was No Decaf unfortunately. Please add. There were snacks available, (thank you) but not the coffee cake served at the old location. PLEASE bring that back as well. My car was repaired correctly however one repair took a bit longer than expected and I was getting concerned. I wish they had given me updates through the process. That is a minor nit. Bottom line; nice new building but a bit hard to find, excellent check-in, needs decaf and coffee cake, excellent repair work.

Bought a certified pre owned wrx sti. Rushed to purchase the vehicle. Was supposed to get old accessories off my old car for my new car. All accessories came but missing pieces so I couldn’t use them. Funny my car went to auction that day so I couldn’t get any of my pieces I was missing. I’m still missing center screws for my center console. The car needs a new battery and 4 new tires within 10k miles. Brought to service a few times for oil changes. Got a slapping noise in the front but the service department cant figure out the noise said it’s fine. But how are the tires wearing out that fast? Also missing center wheel lock tool. And found a family of dead mice in the trunk in the spare wheel. Certified pre owned junk is what I bought stay clear from service department and sales.

Jayson is great! He’s very professional, friendly and personable and extremely knowledgeable about Subarus! and, we got a great deal on a new car. The showroom is also really beautiful!

I had such a good experience at McGovern Subaru. I called to see a particular vehicle, An appointment was made with Sabrina. When we walked into their bright, new and spacious showroom, Sabrina welcomed us right away with her sunny smile. She pulled up two vehicles that matched what we were looking for. We talked about any differences between the two (minor) , and I was able to drive it. The new (25) Hybrid Limited was great to drive and comfortable for us to sit in. They had a good incentive., so I left to think about it. Sabrina said to call or email any time with questions. We had several small discussions, and then we were ready to move forward. Pablo in the Business Office was easy to work with, talking about financial options, etc. I recommend working with McGovern Subaru for your next vehicle.

We worked with Kevin at McGovern Subaru in Acton to purchase a car for our twin daughters. The process was smooth/quick, getting a great price, no pressure and a completely stress free process. It was the best car buying experience I have ever had. Thank you!!

I would highly recommend McGovern Subaru in Acton. Mr Gray was an amazing salesman. He made me feel comfortable. Also knew everything there was to know about the cars. Beautiful facility and a large number of new and used cars! Again I would definitely recommend McGovern Subaru in Acton!

Bought a new Outback from McGovern Subaru last week. No pressure to buy, but once I decided to, the process was smooth and seamless because they explain everything very thoroughly. They also helped me transfer my plates and get a new registration. This is the second car that I've bought from them. I will continue to be a repeat customer because of their customer service and the reliability of Subarus. Additionally, their new location is really nice!

I had a great experience working with Jayson at Subaru of Acton. He was friendly, knowledgeable, and genuinely took the time to make sure everything was explained clearly without any pressure. The whole process felt smooth and stress-free, which I really appreciated. I also want to mention that my friend Laura had an equally great experience with Jayson, which says a lot about his consistency and professionalism. Highly recommend asking for Jayson if you’re shopping at Subaru of Acton!

Jayson was my Salesperson, knowledgeable and very helpful. He kept me updated along the whole process. I had a complicated transition from NH to MA registration and they made the entire process easy and smooth. Definitely recommend!

Sabrina was so helpful throughout right from test drive till we did our documents. She is one of the best employees to have not only in car sales but anywhere- she has the customer’s interest as her primary focus. The dealership is courteous and professional overall.

Had a great experience working with McGovern Subaru of Acton to help me move to a new 2026 Outback. Placed an order for the new vehicle with Sabrina as soon as the books opened up and was kept up to date every step of the way. The whole staff Sabrina, Felix and Pablo were very attentive to my needs and wishes. Zero pressure sales! Definitely will recommend them to my friends and family!

very fast and caring when buying my new car, and everyone was so nice! from Lisa in the BDC to Kevin my salesmen

I recently visited the service department and was assisted by Mike Meneses, and I couldn't be more pleased with the experience. They were extremely professional, attentive, and proactive throughout the entire process. What really stood out was how they helped expedite the service and made sure everything was completed on time, just as promised. They kept me updated regularly and explained everything clearly, which made the whole experience smooth and stress-free. Thank you for the excellent customer service and dedication — truly appreciated! I highly recommend Mike Meneses for anyone needing car service.

I’m a proud owner of a Black Abyss ‘04 Hyundai Ioniq Limited AWD and that’s all thanks to Jayson C. At McGovern Subaru. I first met him at a different McGovern Auto Group dealership. I moved back to my home state after living near my job in Atlanta. And decided that I needed a car for transportation. He advised me back then to purchase an Elantra. And it was the best decision ever. My family and I soon began to prosper. And I thought that was the end of Jayson and I dealings. But he kept me in the loop with great holiday cards throughout the year. And it connected me to stay with the McGovern in my trade in. There’s no other dealership group like it in New England. I had a slight hiccup from signing to leaving the dealership, which was resolved in a day and totally on my part, not the dealership, so please pay your parking tickets! (Haha) I’m in love with my investment. It was a promise I made to my younger self to be as green as possible in all my footprints in life. And I’m doing it. I appreciate Sabrina G for her assist in the deal with progressive insurance and her diligence in my paper work for stamp approval. Neil for staying later then usual to get me into my dream car and on the road with new plates. And Kevin for walking us through the financial paper work. McGovern Subaru went above and beyond to make our stay there happy, and warm, with everyone greeting us as if we’re prized guests in their establishment. If you want to buy a car, this is the place to go. And Jayson C is my guy. But it seems that anyone in this team will do. Thanks for reading this review and go check them out! Before it’s too late and you miss out on the great deals they have in store for you!

Outstanding Service at McGovern Subaru of Acton! I recently had an absolutely fantastic experience at McGovern Subaru of Acton and feel compelled to share it. From the moment I arrived, their team demonstrated an impressive commitment to customer service. They were incredibly fast in getting me assisted and addressing my needs, which is something I truly appreciate in a busy schedule. The entire process was also remarkably efficient; there was no wasted time or unnecessary back-and-forth. More importantly, every staff member I interacted with was very professional—courteous, knowledgeable, and transparent throughout. This combination of speed, efficiency, and professionalism made the entire visit seamless and stress-free. I overall would highly recommend McGovern Subaru of Acton to anyone looking for a top-tier automotive experience. They set a high bar for service!

The building is old and dated with road construction happening directly in front of dealership. Construction probably contributed to some dust on the cars. Apparently the dealership is moving to a new facility soon so those issues won't matter. What does matter of s the staff. Angela from sales greeted me in the lot. She was friendly and attentive, without being pushy. She was knowledgeable about the car i was interested and arranged for a test drive. Throughout the application process she was polite and professional. The sales managers were also friendly and attentive, not just to me but the other customers in the building. There were several sales that were completed the evening i was there so there was a lengthy wait to see the finance manager, Pablo. My wife and i decided to get some dinner while waiting. One of the sales people recommended a very nice local restaurant. When we finely got in to finalize the sale with Pablo, he was very professional and efficient. He worked with the banks yo get us a fare rate and completed the sales process quickly. It was a very positive experience from start to finish at Mcgovern Subaru of Acton and i would highly recommend them for your car buying needs.

They are very professional they really helped us out to find a new replacement vehicle. Neil was the most knowledgeable sales rep at the dealership he knew just what we needed and what we could afford and he worked with us and found us the perfect vehicle at the right price Thank You again Neil and the whole staff at McGovern of Acton we will definitely recommend friends and family!!!!!