AutoZone Auto Parts in
Lanham (MD)

Almost every vehicle part is available at all times the shop is open.

Terrible service. Had to repeat what i needed 10 times and the rep STILL FORGOT the most important part I needed. Then flat out refused to honor the service the business claims to offer.. said and I quote. “Not gonna lie I aint goin outside after 5oclock “ . And no one else in the store was any help. 1st and Last time at this location. Do better just because you dont like your job doesn’t mean you should take it out on the customers who’s money pays your check. Shame

Helped by awesome team member Anderson with check engine light on. Thanks

Today, at 11:15 09.24.25, I asked the teller (woman) for the 2011 Subaru Impreza 2.5i front brakes. I asked for the circumference. First, she gave me mm. I asked her for "inches." Second, she said, they do not allow me? Third - I do not have a tape measure WHAT A WORTHLESS SERVICE

Very helpful and respectful staff and they are always stocked

I needed a check engine light check and I was helped right away with a working device unlike the other autozones. And he even made me feel better about it! It was a quick easy fix.

I come here all da time and Marlon is super awesome I only look 4 him .I had a problem with my back tail light 2 guys in dere was Un successful at da job I saw Marlon and he really did wonders 4 me in a blink of an eye. Thank you Marlon !!!! You are wonderful

Tayesha is very smart and knowledgeable in whatever you need in the store and she’s cool

These people were very helpful and got me exactly what I needed. That's why I always go to AutoZone first

I love going to this store. The staff is always helpful, and the store is easy to shop in. They have a lot of car parts and tools, and I can quickly find what I need.

I needed a part for my car ASAP, I see on their website that the part is in stock, so I call auto zone to double check and make sure I don't drive up there and waste my time and gas. I was on hold for 18min I couldn't believe it so I hung up and called again they put me on hold again and this time I was on hold for 30min. I was irritated so I drove up to autozone. After being on hold for that first 15 minutes. I stayed on hold the whole drive to autozone. When I got there I was the only person in line while everyone else was in the self check out line. Only for them to tell me they don't have that part I need even though the website says y'all do. It was very irritating. And all the store manager say was that they're busy even though they weren't when I got there and no one ever took me off hold. Very unprofessional

Went in for new car battery today and the lady that helped me and my mother went above and beyond to help us. Truly an amazing person. I forgot to ask her name but she is from Jamaica and she is the store manager at this store.

The young lady at the parts lookup counter was so very helpful. She found my item and got me on my way

I arrived to pick up an online order and one my parts needed to be picked up at another store . The manager Ahmad was beyond helpful and patient while helping . He displayed his professionalism throughout the whole exchange . He even contacted the other store in landover for me for me where I needed to get my part . The other store was not as professional

I went here to get new front and back wipers, a replacement battery for the fob, and some windshield wiper fluid. Of course not having a notion what exactly I needed, Ahmed was so helpful!!! He replaced the battery for me, he replaced all the wipers for me and put the fluid for the wipers in the car. Ahmed truly went above and beyond with his customer service!!! A big shout out to Ahmed!!! Thank you for making my auto zone experience flawlessly easy and smooth!!!

Ms. Tayesha Was so very sweet, yet professional. She took her time to help me with my car, she is truly an asset to your company, A shing star! Mr. Alejandro, was professional and kind, he really was patient with me. You have two Super stars on your team! ⭐🌟

E was amazing, great customer service , very personable, he found the problem and precisely fixed it fast and with ease! Keep it going E! Awesome customer service!

Today March 24, 2023. We went to buy engine oil and windshield wiper. But Malik was so upset with everyone there. He was asking who is checking out I'm just checking out and I was returning and he was so upset saying only for this time I'm going to help you. Then he said no, no, no there will be no next time ok. Because I said only checking out. Also he is always demanding for the phone number to buy you have to have phone numbers. He is behavioral it is like been dealing with the staff of the department of motor vehicle. I don't recommend this autozone to go and buying

Went in today to get some supplies to clear the corrosion from my car battery. Jamar definitely plays for the 'A' team cause his customer service was outstanding! He helped me choose the right products and tools I'd need to clean the battery. He even walked me through the process and went above and beyond to make sure I drove away with a clean and corrosion free battery. He did this in the hot heat and humidity and all with a smile! Give. This. Man. A. Raise. 💯👨🏾‍🔧 You could tell this man was an all around great person and very helpful. Definitely recommend. Ask for Jamar!

Jamar installed my battery and was so helpful! Best AutoZone l

Very kind, caring, friendly, hardworking and knowledgeable employees they have. I was able to get the premium European car oil needed for my BMW. Thank You for your help.

Kell & Victor are the best workers at this location. They made my experience outstanding here. I will be sure to tell all my friends about this amazing experience I had here. They made my bad day turn into a great day! They went above & beyond to make my day!

Great location. One staff was not familiarized with items at the store and said they did not had flares and did not attempt to help. I had to go all over the store and was right by her register. Really?

I had the best experience at the Auto Zone store 6773, located @ 7738 Annapolis Road, Lanham Md. 20706. The day was Sunday May 23rd, 2021 at 4:30 pm. My car battery needed changing, and i was helped by employee Hector (CSR # 54). This employee located the battery i needed and brought it to the register, while asking me for my rewards card. As i was going through my wallet, he noticed my veterans ID card and informed me that i can get a military discount. I said wow, thanks. He put on his apron and grabbed the tool box, and proceeded to install my new battery. I was very impressed by his customer service and how he handled himself. This type of customer service one doesn`t normally get from young people. Great job !!!

I didn't like the experience I had, because there were people skipping the line and there was nothing done to correct that issue. I had to wait about 20 minutes in line when there was no one in front of me just because the cashiers kept taking the people who just walked in breaking the line without doing it in the order that it was supposed to be.

I only post reviews when I have a stellar experience or unfortunately in this case a mind boggling poor experience. Came here after jump starting my car. Asked for the OBD code to be read since the check engine light came on after jumping the car. Was told the OBD reader wasn’t working and I had to get it done somewhere else. I asked to get my battery checked, was told my battery didn’t have a charge. I asked if they could charge my battery and was told they could if I removed the battery. I asked if they could remove the battery, they said no. Don’t know if that’s normal or not? The worker then walked back inside leaving me with a car that couldn’t start. Probably nitpicking here but I had to go back inside to ask if they could jump my car. The worker asked if I needed anything else after jumping the car in a negative attitude. Asked the manager if they could change the battery? Was told no we only have two workers here right now (its 8am on Monday morning and I’m the only customer). To be fair the worker told me they couldn’t remove the battery so I should’ve known. The worker jumped my car. Yay! Been here to pick up parts in the past with no problems but never coming back. Reading back I believe it could’ve been normal but the part I couldn’t understand was the unwillingness to “help”. I felt like a gnat that was bugging the employees (again it’s 8am on Monday so maybe that’s why)

This person at the counter waiting on me put me on hold to wait on 2 other people who was behind me and I was at the counter ready to pay for my purchase I asked aren't I here now you need to address me and those who are next in line can wait until I'm taken care of just as I did when I had to wait until you were finished with the customer who was in front of me and I had to wait my turn. The person working was a female of Jamaican descent, I just put my product down and walked out never gonna get my money or service at that location and I hope the headquarters finds out about this one.