Mike and Team are trusted to work on my Toyota and my wife's Hyundai. They are always honest, give great advice and do a very professional job. Can't ask for better. Thanks!
Mike, Rick, Sean and team are wonderful! We have been bringing our families cars here since 1984. Today a bunch of dash lights came on and I called for advice. Despite being swamped Mike helped me troubleshoot and told me to come in. I felt bad because I know they are swamped. He and his team diagnosed the issue and fixed the only pressing issue in no time. I have referred many friends as I know they are honest, knowledgeable and fair. However today just reaffirmed why my family always returns. They are always there as an expert resource to help keep us safe on the roads!
Without a doubt, this is the best auto repair shop in the area. I had what I thought was an emergency situation while going up Connecticut Ave, and I turned into Kensington Auto Clinic when I saw it was down the street.
I didn’t have an appointment, and I didn’t even call them ahead of time - just showed up hoping there was a chance they could take a look. Well, they not only took a look right away (despite them having a full day) but one of the mechanics actually diagnosed the issue and fixed it on the spot. Fortunately it was just a dangling part behind the brake pad that I didn’t need.
In a sea of mechanics that can be hard to trust or rely on, finding a business like this that will go out of their way to cater to someone speaks volume and gives much needed reassurance. I will definitely be returning when I need more work done on my Lexus!
My car had a perplexing squeaking noise under the front of the car. Kensington Auto was able to diagnose the issue and determined that the front right strut was broken. After they replaced the strut, the noise completed went away. They provided excellent service and were very professional to work with.
I put in a one star review that this company sold me a car that was fully inspected and was not. A company called Kensington Auto Glass actually sold me the car. Review was done in error sorry for the inconvenience.
My family and I have gone to Mike and the crew at Kensington Auto Clinic for as long as I can remember. Honest, trustworthy, and dedicated are the first 3 words that come to mind. I highly recommend them for your vehicles needs.
Mike was always thorough, communicative, and friendly in our interactions. I was referred here by a friend, and I will continue to take my car here whenever I need anything.
Great repair shop. Honest and reliable owner and mechanics. They have kept our 1997 Honda Accord and 2000 Toyota Sienna running for over a decade. Now Mike, the owner, finally told me this year it's time to throw in the towel on my mini van. He said if I want to keep it going that's my decision and great for him, but he thinks I'd be better off using that money for a new car.
I absolutely LOVE this place! Not only is their mechanical work superb, the people who work here are outstanding individuals - both in talent and character. My entire family has been using this place for years for all of our repairs. Every single experience here has been overwhelmingly positive. They are a true community staple!
I had a great experience using Kensington Auto Clinic; both Mike and Chris took the time to explain what was going on with my truck, didn't talk to me like I was a girl who wouldn't understand somehow. They were extremely courteous, professional, and my brakes don't cause my car to shake anymore. I'll definitely go back!
Mike, one of the owners, tortures you with his own personal problems then blames you when he can't deliver promised delivery time of your vehicle. He has big time personal issues and it shows on the work done on your vehicle.
Likewise, he is gouges you on prices. Very expensive. I put up with his higher then dealer repair prices but I stopped taking my vehicle to him when he delivered my vehicle too me late, and made a big deal about giving me a lift to Enterprise after they had closed. I had no way to get to Enterprise because he delivered the vehicle 3 hours after he promised as I had the ride from enterprise lined up. They close at 6 and he could have cared less. Blamed it on me. Said to me I can't read your mind. Just a complete jerk.
Stay away !!!
They are honest, competent, and go the extra mile to ensure your car is safe to drive. Last year, Mike (the owner) stayed after hours on a Friday evening so I could return to the shop for a problem to be resolved! They offer economical solutions to problems.
BEST experience at a mechanic EVER! Mike was super helpful. I had no clue what my car had, but once I explained to him what was happening, he immediately knew before even looking at the car. He was very knowledgeable, professional, and most of all NICE! My car is running as it should now. Very fair and they even did more that what was agreed. Officially my new mechanic. Thank you so much Mike! All of the positive reviews are dead on, too :)
Have been bringing my car here for the last 10 years. I actually made sure I got another Toyota so I could keep coming. They are trustworthy and don't give you the reach around. They do everything from major repairs to minor fixes like plugging a tire.
The folks at KAC took care of my Prius a few months back - I didn't want to deal with the dealership any more, and I was very impressed by their work, honesty, and prices. I'll definitely be coming back.
I've been bringing my Toyota and Honda to Mike at Kensington Auto for the last 12 years. They are hands down the best mechanics I have ever dealt with. Friendly, scrupulous in their work, honest, and very fairly priced. I highly recommend them!!
This shop came highly recommended to me by another mechanic at least 25 years ago and I've taken all my cars to them since then, as well as sending friends to them. HONEST, capable, professional, friendly are just a few ways to describe everyone there. They added an auto body component several years ago and that too is quality work. I love that they often give you a warning of impending repairs, e.g. "You'll need to replace that in the next few months," as opposed to the way dealerships pop it on you and make you think you shouldn't drive another mile without repairing it. Charges are very fair, and I don't recall ever having to return because it wasn't done right. If I could give them more stars, I would!
We have been taking our cars to Kensington Auto Clinic for over 5 years and we cannot say enough great things about the Clinic. Mike, Rick and Chris are very knowledgeable, skilled and very kind and honest.
It is reassuring to know that they take such good care of our vehicles and give us the best possible prices on the repairs and maintenance of our cars.
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