National Auto Of Waldorf in
Waldorf (MD)

When I came to the dealership, the staff was really friendly, and although I was skeptical due to my own credit issues, they reassured me that the deal will be done on a particular vehicle that I picked. It took about an hour and a half, but eventually the deal got done that was since that I am very pleased with the GM Regie as he is a man of his word as well as the other sales men! You won’t be disappointed.

Tariq helped me & hubs today. He was very kind and helpful. We had a specific vehicle in mind, and he was able to get us in something better. I’m so excited. New ride, New Year!!! Let’s Go 2026!!

Danny and gabby were the most amazing awesome customer service they help me got me in my dream car I will never go to no other dealership

DO NOT BUY A CAR FROM THIS DEALERSHIP!!! These people sold me a car without a Maryland state inspection, had my own done since they would not give me a copy and found out one was not performed! Gave them my inspection report, dropped the car back off, picked it back up, they said they did all the repairs, went back to my mechanic and they didn’t complete them…..total sleazy dealership. Worst car purchase ever, don’t get your car here!! If I could give a zero I would.

Don’t buy a car from this place. I bought my daughter her first car from here and it’s a lemon. We are having problems with the crash sensors and parking sensors . After a while we started having problems with the frame. They said the car was never in an accident and they lied. The car I brought it’s not safe at all. PLEASE DONT BUY FROM HERE.

excellent service, 10/10. Alex Reyes its the man @ National Auto our family had purchase 4 cars from him @ National Auto of Waldorf. repeat satified customer. we have referrals for you Alex. thank you so much. blessings🙏🏾

Came to National to see my man Fred Johnson since he was sure he could get me something since my credit isn’t exactly the best. He over delivered and got in to a BMW with a more than affordable payment. I was was skeptical seeing as I was denied at a few other places. Make sure you ask for Fred if you go here!

DO NOT BUY A CAR HERE THEY WILL SALE YOU A LUXURY LEMON. DO NOT BUY YOUR LOVED ONE A CAR FROM HERE FOR XMAS unless you like unreliable investments and unethical management. They sale the cars in a so so condition so you’ll have to bring it back for repairs. That’s how the service team makes money. My transmission blew 90 days after purchase. Gabrielle lied to me about my warranty so I was stuck to pay thousands and couldn’t drive the car for 8 months. I had to purchase another vehicle while being financially responsible for a car I can’t drive. She ran from me for months then by the time she was ready to have a meeting, months later she conveniently didn’t recall our conversation about the warranty. I was prepared to pay for an extended warranty but she insisted that I didn’t need it because I had 100k miles in bumper to bumper coverage which was a complete lie. I called this place over 50 times literally, it was and still is a nightmare. This place needs to be investigated as I purchased my vehicle under false pretenses.

$4990. Not what I paid for the 2014 Dodge Journey I bought from this den of vipers (for $4500), but what I ended up having to pay to make it safe to drive after owning it less than a month,despite an egreement to provide a 1000mi,30 day power train warranty The day after driving off of the lot, the check engine light came on and it developed "lifter tick". Returning it to the dealership for promised service, they replaced the oil filter housing with an aftermarket part and dumped a heavier weight oil in it to quiet the noise. Reset the CEL and returned the car to me. Drive it home, the next day the CEL is back on, tick back loud as ever, ECM codes indicate a fuel/air mix issue. Take the car back, now they refuse to honor their commitment. Wife really likes the car so we keep pursuing repair. Take the car to bonafied mechanic who informs me that I have engine problems that should have rendered the car unsellable much less failed any careful inspection. Download data from the ECM shows multiple clearing of engine codes just before I bought the car. There is no way that NAW could have not known that there were serious problems with this automobile and there's plenty of evidence that they actively tried to disguise it. Trying to get anyone from NAW to return phone calls in a timely manner is impossible once they have your money. So, I recommend you just say, "No thank you" to NAW, and take your business to Carmax (just down the street, who actually stand behind their promises to their customers. I wouldn't trust these people to change the caps on my valve stems, much less provide a reliable automobile.

Alex was more than helpful. He made sure I was not pressured into a decision and exhausted all my possible options. He was very patient and professional. Will be back and recommend individuals to shop with Mr. Reyes. Thank you again !

Honest Salesperson, But Very Dishonest Dealership Practices My husband and I both purchased trucks from this dealership, and while Danic was extremely nice, honest, and helpful, the rest of the experience was a complete nightmare. I went in believing they were taking my old truck as a trade-in, only to find out after I had already paid and signed paperwork for the new truck that they did not take it in at all. There was zero communication about this, leaving me stuck with two car notes. On top of that, after both of us put down down payments, they called us back asking for more money for tags and title after the deal was supposedly closed. How does that even happen? Then, less than 10 days after driving my new truck off the lot, they called me to bring it back in because the front wheel bearings needed to be replaced. Now, not even a month later, I’m getting alerts saying “service the suspension”—which was already making noise when I bought it. When I took it back, they had the nerve to say I must’ve hit something! Absolutely not. I’ve had the truck for less than 30 days. To make matters worse, I honestly believe they are committing shady, possibly fraudulent practices just to get people in cars. If you value honesty and transparency, be extremely careful doing business here. Danic deserves better than to work for a dealership that treats customers like this.

A beautiful facility with an absolutely amazing staff. Great selection of used cars with all makes and models. Thank you Shana and Mike for the best experience ever.

Everyone here is super kind and helpful! The best experience buying a new car after a pretty bad experience with my last purchase. Thank you National Auto!

The best place to buy your car. Mr. Jendrick And Ms. Gaby made it happened. Thank you everybody the team is so friendly and welcoming. Love this place.

Everyone was absolutely lovely to work with, they made the process so simple and fun, this is my first car and the experience was unforgettable! Gabby and Shana were absolutely amazing!

Dymond helped get a great car with my messed up credit a little money down and that’s was it she very nice and don’t give up until she get you in something

Diamond was truly a diamond. She worked with us to look at the cars we were interested in. She was awesome. Everyone in the office was truly a jewel. Easy process and everyone was so nice.

Loved my experience with Jamirah, Gabby, and Shana they made my first car buying experience amazing ! Literally cried in the office before leaving :) I love my new Nissan definitely go visit for your next car!

Ms. Debra was so great. She went above and beyond to make sure I had a smile on my face and to make sure the deal/purchase was done. Thank you soooo much Ms. Debra! Also, Shana, Danick, Marvin, Gabby, they were wonderful. Everyone showed up for me. Thank you National Auto of Waldorf Family!

So as soon as we walk in for our appointment they're ready to have us signed contracts without even actually seeing the vehicle. They give us an IOU because a part is needed for the mirror we go back in a week to have it installed to be told it was never ordered we've been waiting two weeks I've been calling and no response from anyone my messages been given to service guy and no call then when I call back I have to wait and all morning they're closed I would definitely not recommend or ever go back to this place.

I had been working with Miss Debra all week to purchase a 2023 Mercedes EQE. After a busy week, I returned to the dealership with check in hand, ready to finalize the purchase. My wife and I did a final walk-through of the vehicle, and as I came back inside to return the keys, I witnessed something that completely changed my decision. The store manager was loudly reprimanding Miss Debra about the deal we had worked out, telling her she should not be advocating for us as customers and that her priority should be the dealership’s best interest. At that moment, I knew I did not want to continue doing business there. To make matters worse, the price I was originally quoted was suddenly marked up by $2,000 before taxes. When I pointed this out, the dealership then attempted to “offer” me a $2,000 discount, which only brought the price back to what I was first told. This kind of dishonesty and lack of professionalism is unacceptable. I cannot recommend this dealership to anyone. I returned the keys and, less than an hour later, purchased a Mercedes GLE with the AMG package from another dealership just up the street

Ed and Gabi were wonderful to work with and so took their time to get the best deal possible. I 100% would recommend National Auto.

Gabi Finance Manager is the best. She was very patient with us, answered all of our questions and helped get us all we asked for and the perfect vehicle. We are very happy with our purchase. She is very knowledgeable about the products and gave us good information. We will keep coming back because we received great service from genuine people. Thank you Gabi and your team.

This was my first time buying a car and honestly I couldn’t have asked for a better experience. Alex and Mike were super helpful and patient with me through the whole process, which made everything way less stressful. They really took their time to answer my questions and make sure I felt comfortable. I’d definitely recommend going to Alex Reyes if you’re looking for a car—he made the whole experience smooth and easy.

Alex Reyes is an excellent salesman. I highly recommend you purchasing your next vehicle from him.😊

The Best dealership ever!!! Customers are treated as part of a large family. Great cars! Their service departament is amazing too. They respond right away to your needs, fellow up with you every step of the process and they have great prices. I recommend this place to everyone who is looking for great cars for great prices. Cheers!

I recently purchased a 2019 Lincoln MKC from National Auto Of Waldorf, and I must say it was the best car buying experience I've ever had. Mr. Mike was incredibly helpful every step of the way. He made the entire process smooth and stress-free, answering all my questions with patience and professionalism. I highly recommend National Auto Of Waldorf and Mr. Mike for anyone looking for a great car buying experience. Thank you, Mr. Mike, for your outstanding service!