NTB-National Tire & Battery in
Waldorf (MD)

Fantastic service from Mike. Booked me same day for an emergency and got me taken care of quicker than expected. Reasonable pricing and quality is better than any in the area.

Mike at NBT was very helpful and knowledgeable about helping me get my tires and breaks replaced . Great service

This place is awesome. Leo is a very nice guy to talk to, and he’s very honest. Him and the rest of the mechanics get whatever you need done fast and at a very reasonable price. I come here for almost everything I need done on my car. Truly amazing place to go to and I highly recommend this place to anyone

NTB Waldorf has made me a happy customer! I was disappointed on Saturday but manager Leo has satisfied me today. Brakes are quiet and alignment complete. Thank you for hearing me Leo!

Came here due to a tire issue and I was able to get a same day appointment. I called to ask some questions and mike was able to assist me with my questions and was able to give me great education on my tire experience. Would definitely recommend this place!

Was told that it was going to take more than a couple of hours for a part to come in for my car. Mike heard this and volunteered to go pick the part up for me. What was supposed to be more than a couple of hours, turned into less than an hour and a half for the part to be picked up by Mike and placed into my car. Excellent Service!!!!

Tony was awesome the team here at NTB are 10 stars perfect they work with you very professional and detailed make u feel safe n explain products knowledge about all that they sell. My guys forever Kay thanks n god bless.

Booked a same day appointment and they did not disappoint! The Waldorf team was quick and efficient and got me taken care of. I WILL be recommending them to anyone I know who needs tires and batteries!

Went for 2 T P S sensors and a leak in my tire. Customer service was awesome and they serviced my vehicle quickly. Would definitely recommend.

Went to NTB to get four new tires and alignment for the winter season. Choosing tires and booking appointment was very easy! When I arrived for my appointment Micheal was very helpful and professional. They looked over the car and told me what to be aware of needing to be worked on soon. All in all very great service.

Came in to see why my tire was deflating super fast. They were very helpful, quick, and efficient. Will come again if I ever have tire problems.

Leo and team are always amazing & courteous. Leo makes sure that he walks me through any repairs I need. I truly feel confident and very satisfied with the service at the Smallwood location. Thank you for always looking out for me Leo & team for taking car of my truck!

I was traveling thru to visit family. Driving from N.C. by myself. I stopped at this location never been there before and ask if someone could check my tires. My tire light came on. Being by myself I was upset. My tire had a nail in it.The manager Leo took care of my tire and checked others. He was very nice, very professional and I felt relieved someone this caring was there to help me. We need more people in this world like Leo. I would refer him to all my friends and family. Thank you very much Leo for your professionalism.

Leo Curtis and his team were amazing. They are knowledgeable, professional, and really care about their customers. Highly recommend

I love going to this NTB. Leo is so honest and up front (been going to him for 30 years). I do not feel like I am being upsold and taken advantage of… the prices are reasonable and have never had issues with maintenance performed there. Leo and his skilled technicians are the best!

Michael was very helpful with my tire. He was knowledgeable and helped me make the right decision without breaking the bank. I would definitely come back here for my tire needs.

I visited NTB and the service was excellent - from when I walked in, until I left! I went for a new tire because it was completely flat, but I asked if it could be plugged. They checked it and told me that I didn't need a new one, which I was so grateful for. As a woman, we tend to be taken advantage of when it comes to car repairs, so the fact that they were honest with me, I truly appreciated! I will be back when I DO need new ones!

I came in for an oil change and new wipers and was truly impressed from the moment I walked in. The customer service was exceptional! The staff was welcoming, patient, and very knowledgeable. They took the time to explain everything they were doing, answered all of my questions, and made sure I was comfortable throughout the entire process. The service was fast but never felt rushed, which I really appreciated. They checked everything thoroughly, kept me updated, and made sure my vehicle was in great shape before I left. It’s rare these days to receive customer service that feels genuine, but they went above and beyond to make sure I felt valued and taken care of. My Jeep is running smoothly, the new wipers work perfectly, and the overall experience was stress-free and pleasant. I will absolutely be returning for future services and highly recommend them to anyone looking for honest, reliable, and friendly auto care. Thank you for such a great experience!

I made an appointment online for an oil change on a Saturday morning. I was a bit nervous that I would be waiting for a while due to it being a Saturday, but to my surprise my car was looked at right away. I also had my own oil and oil filter with me, and the staff assured me that it was no problem whatsoever. That’s something that many shops would make a big deal about, but the staff did not. The oil change only took about 25 minutes. I was shocked how fast my oil change was done. During my oil change, no one came to me or harassed me about getting a bunch of additional services or giving me a check list of things they recommend me getting done like they do at Jiffy Lube. This wasn’t done at checkout either. They only recommended me getting a brake flush at checkout and there was no pressure for me to get it right then and there or at all for that matter. I was also given a nice discount on my oil change for bringing my own oil and filter. Overall, this was one of the best experiences I have had getting an oil change, especially on a Saturday! I will definitely be back!

“What amazing service!” I was on my way to a movie date with my 6 year old granddaughter when I hit something on the road and ended up with a flat tire. Leo took charge of our situation and got us in and out in less than one hour so I could continue with my plans. Thank you Leo and your wonderful team. This is over and above customer service.

Been coming to this establishment for routine maintenance for my vehicle and I and very well pleased. The team is fair, timely, organized and hospitable. Definitely recommend!

Great customer service, really friendly and my service didn't take long. I was in and out in no time. Leo AND frank was Awesome, they explained to me everything I needed.

The customer service is phenomenal! Second time coming and the experience was awesome. Leo was super friendly! We definitely found our new spot for our vehicles! Highly recommended!

I have been a NTB customer for many years. The battery was under warranty but not holding its charge. I called the store manager (Leo) and he told me to bring it in. He immediately serviced my car and I was on the road again. He replaced the alternator and honored the warranty on the battery. He is the best mechanic, we had five cars and he kept all of them running great. The customer service is excellent. He treats all of his customers with RESPECT and puts your mind at ease. There was a time our truck was his biggest headache to work on. He was determined he was going to find out what the problem was and fix it. It was a challenge but he fixed it and the truck is running great. His knowledge and experience is absolutely the best. I highly recommend Leo as your mechanic. Not only will you receive the best customer service and his HONESTY you will not be disappointed with the quality of service. You will call him for all of your future maintenance and service for your vehicles.

I came on a busy Holiday weekend and was treated with such honesty and care. I was told I had 2 nails in my tire and was a given a fair quote on a replacement. The service tech was able to service my tire within 30 minutes or less. I have never experienced such great service in all my years of car maintenance. I will be back and I thank everyone at this location for making my day.

Excellent customer service! I bought four new tires and the team efficiently performed my service in about an hour. Team members were courteous and kept me informed as I waited. It was also very refreshing to see the manager engaging with customers. I will definitely return to this location for my automotive needs.

Approximately two weeks on an extremely HOT Saturday afternoon the manager Mr. Leo added humor to my frustration that I experienced early with two local car repair companies in my area. I was hot, tired and frustrated because I called my local mechanic regarding my needing a new battery. I gave the mechanic the make/model and year of my vehicle. The mechanic stated we have the battery bring your car for service. When I arrived I explained the situation and the mechanic stated we do NOT change car batteries for Chryslers. He suggested another tire service center. So I drove to another tire center and they quoted an astronomical price and long wait time for service. So I drove to the Smallwood NTB, I was treated with dignity and respect. Thanks again Mr. Leo for getting my Baby back on the road and letting me VENT.(lol)