This is a great mechanic shop. My ac was not blowing cold air on the driver side. They fixed it that same day and for a fair price. I had a great experience there and the staff was very knowledgeable and nice. Hablan español aquí.
I thought I purchased a remanufactured engine, I had another shop installed it. When the mechanic installed it, the engine rattled and the timing was off plus the oil pump wasn't any good! They won't return my money or fix the engine while in the truck so no I will not reccomend using this shop ever again!!
Avi, while not very knowledgeable, was very polite and seemed organized. I called, explained my problem and was informed that they could fix it. Bottom line is, after 2 days, they informed me that they just wouldn't fix my AC. The tech guy explained to me what I needed to do to fix it myself, which I did. Word to the wise, I'd suggest to have them run a diagnostic BEFORE they recharge your system. They like to just pump in the freon before testing for leaks or to see if your system even works properly, taking your $94 and if there was a problem charging more later. I watched this happen to at least 2 other customers (and myself) while I waited.
Worst service ever do not I repeat do not go here they couldn’t even give me a price to start service I should have know when the A/c in the building didn’t work HORRIBLE EXPT
I had a refrigerant leak and my AC needed to be recharged and the leak needed to be found. Avi was very professional and friendly, as was everyone else who worked on my car. They gave me a great deal and were very efficient so I could get back on the road quickly. Great service here, I highly recommend!
They were the only ones who could fixed my ac in my truck. I took it to 3 different places pep boys couldn't do fire stone couldn't do even AAA couldn't do it. But auto air plus got it done.
I called prior to going. Was told to come after 4:30 and they closed at 6. Arrived at 5 to be told they couldn't see me and were leaving for the day. Previous owner, David Darnell, would have NEVER treated his customers this way! Very poor customer service!
EDIT: Avi, you could help by communicating to your staff that you had a customer coming in to have their car looked at. I specifically asked if I needed an appointment and you said no. By calling ahead, I don't consider that a drop in. You knew in advance I was coming.
The lack of knowledge and guessing is unbelievable!! I paid to have my A/C diagnosed AND fixed for it to go out the next day!! The owner Avi then says it’ll be another 6-800 to fix it. I DO A/C over 20yrs for a living so I’m paying you for the time(was going out of town) and NOT my lack of knowledge! Basically if the job is very minor/easy they MAY be able to do it but if it’s intricate they will guess on your parts and money!!!!! STAY AWAY FROM THIS PLACE!!!!!! IM OUT 200 with the same issue but worse now!!!!!
301 Dekalb Industrial Way, Decatur, GAAuto repair shop
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