What clients say about Ramey Motors in Cleveland Station (GA)
DO NOT USE THIS COMPANY. STOP NOW AND CALL CURT’S TOWING!!!! I PROMISE YOU WILL REGRET USING THIS COMPANY!!!!
I was involved in a deer collision in Habersham County and this was the towing service dispatched to me. The young man who picked up my vehicle was incredibly kind and professional — truly the best part of the entire experience. He told us (in front of the officer) that we could call and come by the next day to retrieve our belongings and take pictures for insurance purposes.
That is where it went downhill.
The staff who answered the phone were the rudest and most unprofessional people I have ever dealt with in a business setting. We were told we could come get our belongings and then were refused access. The attitude, the tone, and the lack of customer service was astonishing. When I asked to speak with the owner, I was told “he’s dead” and that his sons had taken over — and based on my experience, it shows.
Picking up my belongings required unnecessary hassle and attitude. Paying my bill came with interrogation. Not assistance — interrogation.
When I finally picked up the vehicle, I made it clear how unprofessional this operation is and notified them I would be filing a formal complaint with the sheriff’s department since they were dispatched through them.
I immediately contacted Curt’s Towing afterward — they were outstanding, understanding, and had nothing but shared empathy for the number of negative experiences people have with this company.
If I could describe this business in one sentence: it feels like someone handed the cast of Deliverance a towing company and told them to run it.
The banjos were playing — loud.
A company is a reflection of its leadership, and it’s clear that the values and standards the former owner built are not being upheld. The lack of professionalism, compassion, and basic courtesy turned an already stressful situation into an unnecessary ordeal. I would not trust this company with my vehicle again.
DO NOT USE THIS COMPANY.
They charge way too much better!! Only good reviews are from employees, friends and family!!if your ok with spending 300$ for less then 10mile towing and having your car stored in a rundown small lot then this is your place plus they where very rude!! I would give it no stars if it was an optional!! This is a real review unlike the rest!
He cane out to assist another towing service to get our 5th wheel back in the road after the bank collapsed under the weight of the trailer. Highly recommend.
Charged me 400$ for my car sitting in a field for 5 days. My car ran worse than when I picked it up than when they towed it. I had all my clothes in the car when towed, every brand name shirt I had was stolen out of my car while I was in jail. The old man at the desk has a smart mouth n hires crackheads. So it's not a surprise my stuff was stolen, my car had more damage done to it.
Staff was the rudest people that I've had to deal with in a while. I don't understand why Habersham County law enforcement utilizes them since they are located in White County. Will NEVER use this company again if given a choice! I felt like I was in the movie Deliverance..they looked acted like a bunch of inbreds that had never seen a person of color before ??
Well I got my car stuck in a ditch driving at 5 am picking a friend up for work he was very professional and easy to talk to witch helped calm me in the stressful situation it did take a little time for him to get to me but worth it for as much as he helped me and his prices are fair compared to most tow places ill definitely call them first if I need help again !!!
I am from out of town, my car wouldn't start. Called this company and they said someone would be out in about an hour. Four hours later, we call back. Apparently the driver couldn't make it up the hill our cabin is on so he just went back. No one called to tell us. So here we are, after everyone is closed, still stranded. Very unprofessional.
I am so impressed with this tow company. They were able to rescue my husband when he was stranded and the driver was very nice and helpful. They charged us such a reasonable rate too. I highly recommend them.
Fast, professional AND friendly! I ended up stuck while I was doing work in the area. Being lost and not knowing anyone close by, I was stressed, embarrassed, and worried about possible damage underneath my vehicle. I called several companies who all told me it would be 2 or more hrs before they could get to me. One of the companies referred this company and I'm glad they did! They showed up within the hour (I was out a very curvy mountain road that took me 45 mins to go 18 miles with poor phone signal). Service was professional, friendly and quick. If my daughter had to call a tow truck- I'd want these guys to be the ones responding! Pricing was better than I anticipated as well. I highly recommend them and immediately posted their company card to my co-workers who are and who have potential of being in the area. Thanks again!
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