Advance Auto Parts in
Cleveland Station (GA)

Easy location to access. A little pricey however they had what was needed in stock!

People are always very helpful and they install wipers on the spot.

Best experience I’ve had at an auto store in years. These folks deserve your business.

Told us to go to Walmart but he had the same product on his shelves. We went to Walmart.

Not much to say stopped in got some oil for my oil change they have some good brands it's a clean store well pit plenty.of no struggle parking .

I received great service and was fully refunded for my brake pads I returned under warranty. I was helped by manager Steve Whitfield. I would recommend going to Advanced Auto.

Sometimes you can get help, but the employee is just doing the job for a paycheck. This was NOT the case here! Richard was so helpful, kind, and did everything with a smile and treated me like he was truly happy to help me! He installed my new battery in the horrible heat of the late afternoon/early evening, chatting with me, giving good information about my truck. Thank you Richard for taking such good care of your customers!!

So I stopped in at my local Advanced Auto Parts here in Cleveland Georgia, and was greeted immediately by all their staff, very friendly and helpful. The woman working there took me around the store to get what I had came for and I was on my way out so fast . No guessing where anything was. She totally helped me find it and I was on my way in no time. They have definitely earned my business. Great people . And when I arrived one of their guys was putting a new battery into an elderly gentleman's van for him . I love Advanced Auto Parts , they're always helpful .

Went there for two rear window wiper blades. They sold me the wrong blades. Took them back and they ordered replacement blades. The replacements were the wrong ones too. They wanted to reorder again. I said forget it, give me my money back. They refused to give me a refund because my credit card had been used multiple times for buying and returning the same merchandise. No one is in charge, no one can make a decision. Thieves! UPDATE: May 8, 2024. Heard nothing and received nothing from Advance Auto regarding a refund. Thankfully, my credit card company reversed the charges and I got a full refund.

Greeted, served promptly with a smile. Asked for what I wanted, got my military discount and they installed it for me. Boom!

I went in to this store last night to purchase a headlight bulb for my car. There was one person outside working on a car and there was of what appeared to be no one in the store my sister-in-law said hello is anyone in here. I went ahead and got the bulb I needed as I had to purchase one there once before. I waited at the counter and finally this other person appeared out of nowhere. I made my purchase we asked if they could help us install it we were told no. So I proceeded to try to do it myself but could not get the bulb loose. I went back in the store and asked if they could at least loosen the bulb and was told no they would get in trouble they couldn't when one of them was working on a car when I first got there. I said you can't just loosen the bulb for me I could not get it to loosen at all so had to leave the store with my headlights still not intact. Policy or no policy loosening a bulb is not going to get you in trouble it just shows that you have a common courtesy of your customer at heart. My headlight is still not in and how I have to try to find someone to loosen this bulb for me so I can change my headlight. I do not recommend this store for anyone not female anyway, because they cannot get any kind of assistance even when shopping you have to try to find things yourself. I have shopped advanced Auto on limestone and I was told the same thing with my brake light bulb but I couldn't get it loose either, however, I was given the common courtesy of one of the store personnel coming out to loosen the bulb for me so I could change it. When I mention I got help like that Limestone, I was told "well we're not Limestone". I am not that old, however, I do have arthritis in my hands, which makes it difficult in tight places. Therefore, I do not recommend this location for anything, especially if you have a handicap. From here on out I will shop AutoZone or O'Reilly's, anywhere but Advance Auto.

Great service! The customer service guy was very helpful. I bought new wipers. They installed them! Very satisfied with them!

We ordered rancharo shocks for our truck- they didnt come with hardware(it was suppose to be included) we called the store and they tried to sell us a hardware kit for $19.99. We went into the store because we were told that they sent FOUR SHOCKS. The store didn't have the nut need on the floor- so we wanted to exchange the kit for one of the others. KYLE didnt like that we were mad and refused to exchange the shock so we could have a COMPLETE SET. Your not suppose to get mad when YOU DONT GET WHAT YOU PAY FOR .... customer service is nonexistent - and KYLE is what gives the younger generation a bad rap

I don't usually leaves reviews but the expirence I had here left a good taste in my mouth. Eric was very knowledgeable in getting me the correct parts for my vehicle. Very satisfied, will be returning for my high mileage oil. Gobless

I don’t normally leave reviews.. today ( 2/4/23 ) I came in with my ram 2500 mega cab and Eric was more then helpful! Way to go! Thank you for the help! Keep up the hard work you put in for me to others! Customer service was great!

Generic nationwide chain service. The store is OK, it was clean and well lit. A section of their sign was out, but it didn't bother me. There were 2 employees and 3 customers, including myself. Was never greeted, never asked if I needed help. I was left to wander the store aimlessly until I found my part I needed. I guess the employees assume if I needed help I would ask for it. Either way, the employee was nice when I went to check out, even if not very talkative.

I went to Advance after seeing the Bruce Willis die hard commercials, I was in need of a battery and when I arrived Eli was very informative and professional in directing me in the direction of an AGM battery. He explained to me the pros of the AGM battery and I ultimately purchased it on his recommendation. It's been a great battery and I was given fantastic service. Definitely will do all my business in the future here.

Eli and Josh’s help was great! They went above and beyond to help me. Best customer service I’ve had in a while. Honestly, couldn’t have found better people to help me.

Thanks so much to Eli for helping me change out my rear window wiper. I was asking questions about how to do it. He offered to help and I gracious accepted. It’s nice to know there a good people willing to help out. Thank you so much Eli!! Michelle

Eli was the one that helped me today with what I needed. He was very kind and considerate for such a young man. Something you rarely see today. He was proper and treated me with respect. Thank you Eli.

Terrible customer service! Was given the wrong serpentine belt from which I ordered. Went back to pick up the correct one and instead of just swapping them out they refunded me at a discounted rate then charged me full price to replace it. In other words I had to drive back, lose my discount, and pay more for their mistake.

Josh was on point today, very helpful. I stopped to ship out a xmas gift via ups but i had not printed the label. He went out of his way to allow me to email him my prepaid label and he printed it and taped it on to my package for me. Thats awesome. I really appreciate you guys for that. Cody was very kind to me as well.

I've been using Advance Auto Parts for the past year, and I always have a good experience. Jay, is a very kind hard working gentleman that always goes out of his way to help me. Just wanted to thank him. Also- I had to do some work on my car, and Advance Auto Parts let me borrow a few tools to do it. I really appreciate it, you guys rock.

Wesley Smith was a total disrespectful employee who wouldn't return or swap out my used brake pads. I had spoke with a lady earlier and she said she would return them. I get there and they say no. So I went to Autozone bought pads I know they will always swap out and I'm planning on giving corporate a call. He was very rude and when I asked for corporates number they said they didn't know it and so I asked for his name and he said "You can call them and tell them whatever you want!" I will never go there again. I spoke with friend who owns a premium grade commercial account and he also said he quit using advanced because they were rude.

Had to stop by and get me a tail light. Very nice gentleman. I'm pretty sure the man helping me was the manager. His employee had taken an extra long lunch break. So the employee made me wait in line for 5 more minutes. But the manager was awesome!

Great Dist. Mgr. Brad took care of our battery needs when it quit working , explained to us about new type battery for Bikes n only for certain yrs. N replaced with new one n were out riding again , thanks good crew there , jo

Good customer service and had all the parts I needed.