This rating is based on customer reviews, inventory size, pricing, and service quality
In St. Petersburg, FL, Duffy's 24hr Towing shows sharply mixed reviews: some praise quick help and professionalism, others report steep or shifting prices and poor phone responsiveness. Strengths include on‑time, courteous drivers and reasonable waits. Weak spots are pricing perceived as high/changed after quotes, a brusque receptionist, and inconsistent customer service. A few note helpful coordination with partner providers. No clear data on inventory, yard organization, or ease of finding parts. Overall score: 58/100.
Receptionist was disrespectful, prices way to high !! Receptionist hung up on me after blatantly disrespecting me !! I’m a business owner and I would never in my life treat a potential customer like that! ZERO STARS WOULD NOT RECOMMEND!
Make sure you get your quote in writing. The owner will give you one price over the phone and different one after the tow. Avoid them at all costs and find a different towing company!
I just called Duffy's to get a quote for towing. The receptionist made it seem like it was a burden to take my call. I will avoid Duffy's 24 Towing for any towing needs.
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