Midway Tire & Auto Center in
Lewes (DE)

This is the cleanest, most comfortable shop I have ever been to. Clean shop, clean restrooms, clean waiting area. But most importantly the absolute BEST people! Ed and Wayne provided the best customer service I have experienced in probably a decade. They were helpful, they answered my many questions, they took me in the shop and showed me the work I needed and explained why! And they did this with patience, respect, and such kindness!! They made a terrible day SO much better. Even over the phone Ed was just kind! I would recommend this shop over ANY shop I have been to EVER!! Ladies, if you need a shop that listens to you and does so with great integrity, call Ed at Midway.

I have used this shop for tires and basic maintenance and I am a happy customer. The waiting room is spotless and comfortable, and the staff is always easy to deal with. I had a minor issue after a maintenance service and they immediately got the car up on a lift and resolved it. I'll be a long-term customer.

Had a bad rim on an Audi 3. Small puncture. I purchased a used rim. I called Midway Tire to ask if they could do this. I spoke with Paul. I took the vehicle in this morning, 9:00AM and out before 10:00AM. This was remove old rim, install air sensor, mount tire, balance and install. Awesome experience, great facility, Paul could not have been more helpful. Highly recommend this facility.

I had 4 new tires and an alignment performed yesterday. The desk employee was very helpful and saved me some $$. As I said to him it’s the first time I’ve left a shop feeling really good.

Tire lost pressure driving to beach & again after re-inflating. Went to Midway & they went right to work - found a nail, plugged the hole & got me back on the road knowing I’ll have a safe trip home.

Had a problem with my battery. Paul and Ed were very helpful and gave me some suggestions. I dropped my car off the next day. They called me during the day to keep me updated once they found the problem. I was able to pick up my car with new battery the next day. Highly recommend them!!

A few weeks ago I visited this tire shop for nail removal and repair. I had made an appointment and didn’t have to wait. Ed was the technician who handled my situation and gathered all my information. First thing that was done is they took my car to the service area and assess what needed to be fixed and then come back and give you a report. They came back and asked me to go to the service bay where my car was up on lift. My first thought was crap ( and being a woman) they are going say they found other problems with my car. Well to my surprise they said they did a complimentary multi point inspection and said my car was in great shape. They even went over everything they looked at. I had my car serviced by my dealership a few months back and everything midway told me lined up perfectly with the dealership inspection. Then they continued on with my repair. A young repair guy named Isaiah ( I think), repaired my tire and was very polite and professional as was Ed. I was very happy with my visit and I hope they will continue to treat all customers this way. A shout out to Midway Tire and Auto. Thanks guys!!!!

Made an appointment a week in advance for 4 new tires and alignment clearly stating the make and model of the car and tires needed. Arrived at 8am and car was immediately taken back. Over the next couple of hours I kept walking over to check on the progress. The technicians were constantly standing around talking, vaping and on their phones. Really unprofessional. After 3 hours they told me they could not do the alignment because they didn’t have the equipment for my car. 30 mins later they told me the technician broke something removing the tire and they had to have a replacement part brought to them. They were very apologetic, and took $100 off the price. Rating due to 1). They could have known when I told them the make and model that they couldn’t due the alignment. 2). They didn’t communicate at all for 3 hours about what was going on even though they knew the technician broke something removing the tire. 3). The complete unprofessional behavior of the technicians smoking, watching TV and screwing around while multiple people were waiting hours for their cars. Having used multiple businesses in the area I would suggest Mr Tire in Lewes and only come here as a last resort. I was here for almost 4 hours to get 4 tires installed with an appointment and didn’t get the alignment.

I had an unusual problem with my tires and went in expecting to be upsold on new tires. They were very honest, did not try to sell me things I didn’t need, and quick. Pricing was very reasonable. Staff were friendly and helpful.

Had a slow leak in a tire. Technician quickly found the problem and I was on my way. Honest, quality service. Will definitely return when I need tires!

While on vacation in Lewes over Labor Day week, I noticed a skid plate underneath my vehicle had become loose and was hanging. Not what you want on a vacation. I contacted Midway Tire & Auto Center and spoke with Brandon, who promptly got me in the next day. Within a few hours he had my problem fixed. He was polite and professional, as was everyone I spoke to at Midway. I can't thank them enough!

My rating is based on the tire professional assessing my tire problem - and not insisting on replacement. The damage was mostly cosmetic and it was safe to drive. He could’ve definitely sold me more than one tire, but was more concerned with a job well done than taking advantage of a situation. You never know what you’re going to get when you walk into a business, but based on my experience Midway will give you honesty and respect.

Literally driving home from vacation, got a low tire pressure warning. Filled three but the fourth which had recently been repaired had a defective valve stem. Called Midway after another nearby tire service center said at least two hours. Brandon told me to come over and he took the car in immediately. 15 minutes later, we’re on our way. That’s service! Please patronize this business - they will take care of you.

I was visiting Rehobeth on Father's day weekend and found a screw in one of my tires. Called Midway to make sure they had time to fit me in and they did. (This was about 2:30 on Friday). Got there and they took my truck in within 15 minutes and plugged the tire. Charged a reasonable amount and treated me well. Thanks Midway. Great customer service.

The customer service and technicians are great. Brandon, at the front desk, among everyone else, is polite, professional, friendly, patient, and compassionate. He answers questions and gives honest pricing information. Kudos to the team at Midway Tire👍

Excellent.service had a tire replaced oil changed and headlight replaced. Everything was done quickly and professionally. This is now my go to place for car service.

Had an issue coming off the beach. Googled service centers, spoke w Brandon who immediately was accommodating. He got us right in, his cert techs quickly repaired the problem. We were happy with the repair time and also the bill. Well within reason. Highly recommend the service team here. Thank you all again for turning a major problem into a smooth fix.

These guys are terrific. My dashboard showed low pressure on the left rear tire - odd, since I’d checked the tire pressure two days earlier. I called Mr Tire, where I was told I had to schedule an appointment just to wait there and the earliest was mid-next week. When I went to Mr Tire at 7.30am this morning to see if they could just check if there was a nail in the tire, I was dismissed summarily with “no waiting appointments” - and there was no one waiting at the shop! So I drove to Midway. They took me immediately, did find a nail (within ten minutes of my arriving), ordered a new tire, told me what the bill would be and said it could be finished and repaired in time for my out of town trip next week, and I was safe to drive locally in the meantime. THAT is customer service!! Great job, Midway!

Called and told them I had just installed a leveling kit on my truck and the manufacturer recommended an alignment after installation so I’d like to get one done. They said no problem bring it in. I show up and they tell me they don’t work on trucks with a lift. If they don’t care enough to pay attention to details they probably don’t care enough to do decent work anyway. Wasted my time and didn’t even apologize.

We called Midway on a Saturday shortly before they were closing. We explained to Nick that our car was shaking and we needed to leave town tomorrow. He told us to come in and he would run diagnostics and access whether or not he could get parts and repair it. Nick went above and beyond. He located parts, but there was no delivery today. Nick sent one of the gentleman that works for him to pick them up, he stayed late and repaired our SUV. His charges were very reasonable. Most important he went above and beyond to enable us to get home safely tomorrow. He is not only a master mechanic but a truly genuine person. Please support their business, you will be glad you did.

I can honestly say I’ve never experienced such prompt and efficient service. I had my tires rotated and it took less than 20 minutes! I’ll definitely be doing business with Midway.

I had the pleasure of doing business with Midway Tire & Auto Center this week. My right headlight which was recently replaced was out, and they were able to fix it and do a courtesy inspection while I waited, with no appointment. Brandon, the service specialist who greeted me, was very knowledgeable and professional. He took the time to listen to the issue, and also the engine noise that I had mentioned, as I'm currently undergoing an oil consumption test, and was traveling when I needed the repair. They checked the oil, and reconnected the headlight at no charge. I would definitely trust my car care needs to Midway, and would recommend anyone who needs knowledgeable, capable service professionals trust your auto care needs to Midway. Thank you again, very much appreciated.

Great service. They are very helpful. They were able to pinpoint a leak in oil pan and fix also changed spark plugs for 2015 Jeep Wrangler Sahara unlimited with 60300 miles I will take my Jeep there again.

Great experience! I found a nail in my tire. Called them to see when I could get in. The guy was very nice on the phone told me to come in a couple hours. As soon as I arrived they took the car right in, found the nail, and patched it. They didn't try and push a bunch of nonsense extra suggestions on me, and they had me back on the road very quickly. Everyone who I dealt with was very nice. The work was guaranteed and the final cost was totally reasonable. Definitely will use this place again.

I have to give an update Zack and Zach were definitely amazing. The mechanic told me I needed a whole Pull assembly. Wrong And couldn’t get the part for five days. I decided to have the vehicle towed back to my mechanic 120 miles away cost$$$who fixed it for 300 bucks not a happy person. My van broke down in front of this place never been here before Zack and Zach were different counters and were incredibly kind and nice to me as a person with a disability they handled me in quite a kind of way. Unfortunately I had a seizure because of all the stress and Zach and Zack were there and helped and there was a kind lady that was a nurse that helped my girlfriend was with me and it was stressing her out. I can’t tell you how much I think everybody there for everything they did to try to help me get on my way. If the owners see this, please let them know how much I appreciate their staff there they were more than kind and gentle to me. Thank you, rob

We had a long way home and had an issue with the car and drove into Midway Tire in Lewes. We couldn’t have been happier with the people we met. Super nice gentleman came out right away. He recognized our son with special needs and let him stay in the car while doing all the work in the parking lot. They quickly fixed the problem then offered to fill and check all tires and sent us on our way. So very grateful for the kind, courteous and professional establishment! Highly recommend!!!

I bought a Jeep from the Ford dealer next door at 2007 initially we thought it needed an O2 sensor turned out it was a catalytic converter they didn't want to do it at the dealer so they sent it next door they had problems getting skid pans off which is normal for older Jeep took them forever they ended up cutting the bolts and no big deal but that's where it went South I got it home realized that the bolts on the flange to the headers were barely tight one was actually finger loose was leaking like a sieve the exhaust is hanging below the support for the transmission because of that they told me they didn't want to put the skid plates back one that I didn't need them but they didn't tell me it was because the exhaust was hanging too low they did not install all the hangers so the exhaust is rubbing on the support for the transmission pictures included at the end I could do better work in my garage at home then these quote unquote professionals they should stick the tires. the pic to the right shows a brown spot in the middle of the exhaust pipe that's where it's been rubbing eventually that would rub through and create another exhaust leak very dangerous